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Holiday Inn Express & Suites Terrace by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Terrace by IHG

Exterior
Indoor pool, open 7 AM to 10 PM, pool loungers
Free daily buffet breakfast
Exterior
Standard Room, 1 King Bed | 1 bedroom, minibar, individually furnished, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Air conditioning
  • Pet-friendly

Explore the area

Map
3059 Highway 16 East, Thornhill, Terrace, BC, V8G 4P3
  • Mills Memorial Hospital
    ‪4 min drive‬
  • Skeena Valley Golf and Country Club
    ‪6 min drive‬
  • Heritage Park Museum
    ‪6 min drive‬
  • Terrace, BC (YXT-Northwest Regional)
    ‪7 min drive‬

Room options

View all photos for Standard Room

1 bedroom, minibar, individually furnished, desk

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, minibar, individually furnished, desk

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(42 reviews)
  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | 1 bedroom, minibar, individually furnished, desk

Suite, Multiple Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 35 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, individually furnished, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

1 bedroom, minibar, individually furnished, desk

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, minibar, individually furnished, desk

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

Best Western Terrace Inn

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (648)
The price is CHF 100
for 1 room
includes taxes & fees
19 Aug - 20 Aug
Best Western Terrace Inn

About this property

Holiday Inn Express & Suites Terrace by IHG

Hotel in Terrace with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Express & Suites Terrace by IHG offers 93 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Terrace by IHG. During your stay, you'll be close to Skeena Valley Golf and Country Club. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Chances Terrace and a few minutes from Mills Memorial Hospital
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Terrace by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Express & Suites Terrace by IHG. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This Terrace hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 9:00 AM to 9:00 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Holiday Inn Express & Suites Terrace by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Terrace Hotel
Holiday Inn Express Terrace
Holiday Inn Express Suites Terrace
Holiday Inn Express Suites Terrace
Holiday Inn Express Suites Terrace by IHG
Holiday Inn Express Suites Terrace an IHG Hotel
Holiday Inn Express & Suites Terrace by IHG Hotel
Holiday Inn Express & Suites Terrace by IHG Terrace
Holiday Inn Express & Suites Terrace by IHG Hotel Terrace

Holiday Inn Express & Suites Terrace by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 456 out of 696 reviews
Rating 8 - Good. 177 out of 696 reviews
Rating 6 - Okay. 37 out of 696 reviews
Rating 4 - Poor. 14 out of 696 reviews
Rating 2 - Terrible. 12 out of 696 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Farhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay here before travelling North
Stayed 1 night in Apr 2025

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and courteous

I got in late and the hotel was very accommodating of helping receive a rental car for me as the rental place was closed. Staff was friendly and courteous. Great location just minutes from the airport and terrace.
Stayed 1 night in Apr 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable stay. Pool is nice and rooms are clean and comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Maxine

Stayed 1 night in Apr 2025

8/10 Good

Cam

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Staff was awesome, very friendly and accommodating. Rooms were not kept up. they had a sign saying daily refresh with a full clean after 5 days. That would have been fine for us, but we had to keep asking for things as it wasn't done properly. For example we asked for the garbage to be taken out, when we came back to the room we had fresh towels and overflowing garbage. We ran out of toilet paper and had to ask for more. Not the end of the world but could have been a bit better.
Stayed 5 nights in Apr 2025

6/10 Okay

Rachel

Travelled with family
Disliked: Cleanliness
Pet friendly room was not very clean even for a pet friendly room
Stayed 2 nights in Apr 2025

10/10 Excellent

Donald, Anchorage

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

4/10 Poor

Rose

Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Trevyn

Liked: Cleanliness
Am
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great, nice and relaxing
Stayed 1 night in Apr 2025

8/10 Good

Heloise

Travelled with family
Liked: Staff & service, amenities
Bathroom door didn't close or lock and the pool was a bit cold
Stayed 2 nights in Apr 2025

10/10 Excellent

Brock

Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the cleanliness of the room, the pool, gym and the breakfast. Overall, was a great stay and would choose to stay there again.
Stayed 3 nights in Mar 2025

6/10 Okay

Linda

Travelled with group
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and nicest place in Terrace
Stayed 1 night in Apr 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Mar 2025

10/10 Excellent

Owen

Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location, nice room, great breakfast. Perfect for airport stopover.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Stayed 1 night in Mar 2025

10/10 Excellent

Jinshen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Mar 2025