TRU by Hilton Terrell

2.5 star property

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Photo gallery for TRU by Hilton Terrell

Reception
Outdoor pool
Lobby
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
200 Olivia Drive, Terrell, TX, 75160
  • Place, Tanger Outlets
    ‪3 min drive‬
  • Place, Southwestern Christian College
    ‪4 min drive‬
  • Place, Terrell Heritage Museum
    ‪5 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(20 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

  • Sleeps 4

Similar properties

About this property

TRU by Hilton Terrell

Along with an outdoor pool, this smoke-free hotel has a health club and a business centre. Free breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a corner/local shop.
TRU by Hilton Terrell offers 82 accommodations with complimentary bathrobes. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us that they can't get enough of the helpful staff at TRU by Hilton Terrell. During your stay, you'll be close to Tanger Outlets. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 30.5 miles (49.1 km) from Kay Bailey Hutchison Convention Center and 31.4 miles (50.5 km) from American Airlines Center
  • Cats and dogs welcome for a fee
TRU by Hilton Terrell offers its guests an outdoor pool and a health club. Public spaces have free WiFi and wired Internet. There's an onsite business centre. Free breakfast is served daily. The business-friendly TRU by Hilton Terrell also features laundry facilities, a corner/local shop, and complimentary supervised childcare. Free self parking is available.

This Terrell hotel is smoke free.

Guests are served a free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available daily

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Terrell Hotel
TRU Hilton Hotel
TRU Hilton Terrell
TRU Hilton
Hotel TRU by Hilton Terrell Terrell
Terrell TRU by Hilton Terrell Hotel
Hotel TRU by Hilton Terrell
TRU Hilton Terrell Hotel
TRU Hilton Hotel
TRU Hilton Terrell
TRU Hilton
Hotel TRU by Hilton Terrell Terrell
Terrell TRU by Hilton Terrell Hotel
Hotel TRU by Hilton Terrell
TRU by Hilton Terrell Terrell
TRU by Hilton Terrell Hotel
TRU by Hilton Terrell Terrell
TRU by Hilton Terrell Hotel Terrell

TRU by Hilton Terrell Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 489 out of 712 reviews
Rating 8 - Good. 135 out of 712 reviews
Rating 6 - Okay. 51 out of 712 reviews
Rating 4 - Poor. 19 out of 712 reviews
Rating 2 - Terrible. 18 out of 712 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

john

Stayed 1 night in Nov 2025

8/10 Good

Brett

Stayed 1 night in Dec 2025

10/10 Excellent

Jasmin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good! Room was clean
Stayed 1 night in Nov 2025

8/10 Good

Kenya

Stayed 3 nights in Nov 2025

8/10 Good

Kenya

Liked: Staff & service, amenities
Staff always friendly and helpful room had a little trash on the floor when I arrived nothing serious. Pillowcases appeared stained need to be trashed Rooms was small compared to the room with double beds had king size bed overall good stay
Stayed 1 night in Nov 2025

6/10 Okay

Carlas

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Didn’t care for the small rooms. It felt like college dorm.
Stayed 2 nights in Nov 2025

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, quick check in
Stayed 1 night in Nov 2025

8/10 Good

Jason

Stayed 1 night in Aug 2025

10/10 Excellent

Quinterria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. I definitely will be returning
Stayed 2 nights in Nov 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The room wasn't what I reserved. Reserved a king, they said they over booked and gave us a 2 queen's room. They should have notified me in advance of arriving.
Stayed 1 night in Nov 2025

10/10 Excellent

Haley

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great room. Very clean, no issues. Friendly staff. Will be returning!
Stayed 1 night in Nov 2025

6/10 Okay

gail, Waianae

Liked: Cleanliness
The walls seem too thin. I could hear my neighbor’s television every night until early morning hours. I had trouble sleeping due to this disruption.
Stayed 4 nights in Nov 2025

10/10 Excellent

James

Stayed 3 nights in Nov 2025

10/10 Excellent

Jacqueline

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the rooms were spotless and comfortable. The staff members were very courteous. Thanks for the excellence!
Stayed 1 night in Nov 2025

10/10 Excellent

Nasri

Stayed 1 night in Nov 2025

6/10 Okay

Henry

Travelled with family
Liked: Cleanliness, staff & service
Clean and convenient, only issue was the bed which was pretty hard and not very comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, amenities
Room was very very basic with wobbly cheap furniture. Ok (just) for an overnight stay but unsuitable for any longer stay. Think cheap IKEA-like furniture that wasn't well assembled and you will have a good idea of what it is like. There is inadequate insulation in the walls between rooms so you can hear everything which is amplified by the hard surface flooring. I like the concept of the glue down laminate floor but noise it amplifies should have been planned for when the place was built. The hotel provides cleaning every other day according to room signage but we saw no evidence of that. Cigarette ashes in the hallway remained unattended to for the duration of our stay but guests learned to walk around them. The over use of friendly written words on every surface becomes tiresome very quickly. The vinyl lettering on doors, windows, elevators each promising some sort of awesome fun experience mostly just reinforced the reality that the hotel did not deliver on these written promises. The squeeze bottles of soap and shampoo mounted to the walls were interesting especially with their touted promise of "soap saves lives". Gee mom really? They were trying for cost savings (for them) and likely succeeded in padding their bottom line. Guest experience with cheap noisy rooms, rude staff, and unclean common spaces were the reality for the guests.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel. Bed was very comfortable. Easy walk to Buccee's! Great location.
Stayed 1 night in Oct 2025

10/10 Excellent

April

Stayed 1 night in Oct 2025

10/10 Excellent

Roel

Stayed 1 night in Oct 2025

8/10 Good

Cynthia

Stayed 1 night in Oct 2025

10/10 Excellent

Cassandra, Shreveport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very friendly. Check in quick and easy.
Stayed 1 night in Oct 2025

6/10 Okay

Olen

Liked: Cleanliness, property conditions & facilities
no coffee maker ask desk for one they do not provide no additional pillows or blankets clean but too minimal for my taste
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025