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4.2 out of 5

"Staff very friendly, Beth that checked us in was extremely friendly and helpful and even gave us a card and bottle of Prosecco when I told her it was ... " More

By a verified traveller on Tue 12 Sep 2023

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Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CHF 95* Per night/room 2 Jun - 3 Jun

Room, 1 Queen Bed, Corner

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Double Bed (Double Hilton Guest Room)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

1 Double Bed, Golf View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room, Golf View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury. During your stay, you'll be close to Showborough House Sculpture Garden. Features include free self-parking, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.

  • Free self-parking
  • Enjoy British cuisine and golf course views while dining at Coopers Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to aromatherapy, hydrotherapy or facials at Schmoo
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a golf course, a gym and a steam room
  • 8.9 mi (14.3 km) from Malvern Hills and 15 mi (24.1 km) from Cheltenham Racecourse
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury

Everyone (4) Couples (6) Family (2) Friends (2)
4 out of 5
Staff very friendly, Beth that checked us in was extremely friendly and helpful and even gave us a card and bottle of Prosecco when I told her it was our 25th wedding anniversary! Such a lovely gesture. Room was spacious although could do with updating

Posted by on 12 Sep 2023

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4 out of 5

Posted by on 30 Jan 2022

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5 out of 5
Better than advertised. Lovely hotel in the country, ideal stop for travel to South West.

Posted by on 25 Sep 2021

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5 out of 5
Very good from start to finish. Excellent spa facilities and great service.

Posted by on 3 Aug 2019

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4 out of 5
The hotel was good. The staff were lovely. The car park was not fit for purpose. Each marked parking space was so narrow that it was almost impossible to get out of the car if there was a car in the next door space.

Posted by on 17 Jun 2019

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5 out of 5

Good hotel excellent for stop over when traveling

Great facilities the pool is very good and the breakfast is excellent

Posted by , from glasgow on 2 Aug 2017

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4 out of 5

High Quality Hotel with good facilities

Pros: Good hot pool, steam room and hot tub
Cons: Free wifi, we were given it as a complementary but in this day and age charging anyone is clearly daft.
This hotel is as expected a well run quality hotel. It sits close to the M50 junction just north of Tewkesbury in open countryside. We were there for a rest break and the leisure facilities and food made this a very pleasant experience. As well as a golf course outside the hotel has an indoor pool with hot tub, sauna, steam room and gym. In fact for a hotel it had the warmest hot tub and pool I've ever experience outside the hot water spa areas of Europe which was very welcome. Breakfasts were self service but the food was hot and well prepared unlike so many buffets. So why not the full 5 star rating, well there are a few minor niggles. Tap water ordered with our meal didn't arrive...ever, and because that meant I was disinclined to accepted the "option" but automatically added service charge on food served in the bar this took a little time to sort out. An event on the Saturday night meant that the car parks near the entrance were all full and we, as hotel guests, were left with a walk from the overflow parking, normally OK but on a cold and rainy night not that good. Overall however the hotel did tick most boxes for me and I would have no hesitation on staying again. Oh and just be aware that if you book a "golf view" room you may have one like ours outside which the golfers assemble for their early morning Sunday game at 7am, so keep your windows shut if you want to have a lie in.

Posted by on 13 Mar 2017

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3 out of 5

Beautiful setting

Wifi didn't work. Double room was booked but we were given 2 single beds (which were a bit too firm). Check out was noon but were woken by cleaner entering room, she entered a second time whilst I was in the bathroom despite 'do not disturb ' on the door. Reception staff were superb, lovely, chatty and helpful. I would return to this hotel but would make sure I checked in early enough to ensure all was as it should be.

Posted by , from wales on 23 Jan 2017

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2 out of 5

Stop Over

I expected more from a Hilton. The staff were dismissive and rude and check in and in this day and age I do not expect to be charged £15 to connect to wifi. The hotel itself is lovely and has great facilities its just a same that the staffs attitude did not match. They were unwelcoming and I felt like I was disturbing them whilst they checked there mobile phones and Facebook. Might be a one off....I hope so for others.

Posted by on 23 Dec 2015

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5 out of 5

Absolutely fanatastic hotel - my girlfriend & I had such a wonderful stay!

Everything about the hotel is quality! The staff are all friendly & helpful - even as We were walking out of our rooms on departure a passing staff member asked if we needed a hand. The hotel is set in absolutely beautiful grounds (it would make a wonderful setting for a wedding). I would recommend this hotel to anyone for relaxing short stay whilst visiting the Cotswolds or perhaps the Cheltenham races!

Posted by on 19 Nov 2015

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About the Hilton Puckrup Hall Tewkesbury

Location Puckrup, Tewkesbury, England GL20 6EL

Property Features

Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. A business centre and meeting rooms are available. A health club, a hot tub, and a sauna are also featured at the business-friendly Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury. Free self parking is available. This 4-star Tewkesbury hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 2 levels
  • Conference rooms
  • Built in 1993
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers for purchase
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hilton Puckrup Hall Hotel & Golf Club, Tewkesbury offers 112 accommodations with a hairdryer and an iron/ironing board. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Electric kettle
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Desk chair

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.

Coopers Restaurant – Overlooking the golf course, this restaurant specialises in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Coopers Bar – This bar specialises in British cuisine and serves lunch, dinner and light fare.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or health club without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf lessons on site
  • Golfing on site

Spa Services

Schmoo has 2 treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Minimum age to access spa is 16
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 30 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 49 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Access to the pool, spa facility, and spa tub is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

The listed optional pool and spa fee is charged per person, per entrance to access the pool and spa area.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 15
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 17 per person
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: GBP 15 per 24-hour period (rates may vary)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees
  • Pool fee: GBP 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Puckrup
  • Hilton Puckrup Hall
  • Hilton Puckrup Hall Hotel
  • Hilton Puckrup Hall Hotel Tewkesbury
  • Hilton Puckrup Hall Tewkesbury
  • Puckrup
  • Puckrup Hall Tewkesbury
  • Puckrup Tewkesbury
  • Tewkesbury Hilton Puckrup Hall
  • Tewkesbury Puckrup Hall
  • Hilton Puckrup Hall, Tewkesbury Hotel Tewkesbury
  • Hilton Puckrup Hall Tewkesbury Hotel
  • Hilton Tewkesbury
  • Tewkesbury Hilton

You should know

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.