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El Lago Waters Motel

3.0 star property

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Photo gallery for El Lago Waters Motel

Lake View Room | View from property
Individually furnished, desk, iron/ironing board, WiFi
Interior entrance
Reception
View from property

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Air-conditioning
  • Business services
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
41 The Entrance Road, The Entrance, NSW, 2261
  • Place, Pelican Plaza
    ‪3 min walk‬
  • Place, Entrance Beach
    ‪7 min walk‬
  • Place, Blue Bay Beach
    ‪3 min drive‬

Room options

Family Room

  • Sleeps 4

View all photos for Executive Room

Executive Room | Living area | 58-cm TV with digital channels

Executive Room

  • Partial lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Lake View Room

Individually furnished, desk, iron/ironing board, WiFi

Lake View Room

  • Lake view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • Sleeps 2

Executive Suite Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Super Executive Double Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Basic Room

Basic Room | Individually furnished, desk, iron/ironing board, WiFi

Basic Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room with Pool View

Pool | Seasonal outdoor pool

Standard Room with Pool View

  • Sleeps 2

View all photos for Pool View Room

Individually furnished, desk, iron/ironing board, WiFi

Pool View Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sundeck Room

Individually furnished, desk, iron/ironing board, WiFi

Sundeck Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Individually furnished, desk, iron/ironing board, WiFi

Family Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Executive Suite Double Room

  • Sleeps 3

View all photos for Sundeck Room

Individually furnished, desk, iron/ironing board, WiFi

Sundeck Room

  • Sleeps 3

View all photos for Executive Room

Individually furnished, desk, iron/ironing board, WiFi

Executive Room

  • Sleeps 3

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About this property

El Lago Waters Motel

Guests at this beach motel will appreciate convenient on-site amenities such as a children's pool and barbecue grills. Housekeeping is available on request.
El Lago Waters Motel offers 39 air-conditioned accommodations, with an iron/ironing board. This individually furnished accommodation has separate sitting areas and includes desks. Digital televisions are provided. This The Entrance motel provides complimentary wired Internet access. Fridges and coffee/tea makers are provided. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
A children's pool and a seasonal outdoor pool are on site.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at El Lago Waters Motel. During your stay, you'll be connected to a shopping centre and just a quick walk from Pelican Plaza. Enjoy features like free wired Internet, plus a rooftop terrace and dry cleaning service.
  • Free wired Internet
  • Take a swim in the seasonal outdoor pool
  • Amenities include a meeting room, conference space and laundry facilities
  • Just a 4-minute walk from Pelican Plaza and a 3-minute drive from Blue Bay Beach
El Lago Waters Motel offers its guests a seasonal outdoor pool and a children's pool. Wired Internet is free in public spaces. A rooftop terrace, barbecue grills, and a vending machine are also featured at the family-friendly El Lago Waters Motel.

Smoking is allowed in designated areas at this 3-star The Entrance motel.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transport

  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Children's pool
  • Seasonal outdoor pool
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 58-cm TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property may place an authorization for 1 night's rate for any bookings where payment for the stay will be made on site instead of at the time of booking using the credit card submitted during the reservation process.

We should mention

  • The seasonal pool will open on 15 October and close on 30 April.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at El Lago Waters Motel.

Property is also known as

El Lago Resort
El Lago Waters
El Lago Waters Resort
El Lago Waters Resort The Entrance
El Lago Waters The Entrance
El Waters
Lago Waters Resort
El Lago Waters Hotel The Entrance
El Lago Waters Motel The Entrance
El Lago Waters Motel
El Lago Waters Motel Motel
El Lago Waters Motel The Entrance
El Lago Waters Motel Motel The Entrance

El Lago Waters Motel Reviews

Reviews

4.8
Rating 10 - Excellent. 8 out of 83 reviews
Rating 8 - Good. 10 out of 83 reviews
Rating 6 - Okay. 18 out of 83 reviews
Rating 4 - Poor. 18 out of 83 reviews
Rating 2 - Terrible. 29 out of 83 reviews

4.8/10

Cleanliness

5.4/10

Staff & service

4.6/10

Amenities

3.8/10

Property conditions & facilities

Reviews

2/10 Terrible

joanne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
THe staff were never there or available, the games room advertised was non existent, the BBQ had no gas bottle, the other residents were letting their kids jump off the roof into the pool scaring the younger children
Stayed 3 nights in Jan 2026

6/10 Okay

Michael

Stayed 3 nights in Jan 2026

6/10 Okay

Allan

Liked: Cleanliness
Good clean nice spot
Stayed 1 night in Jan 2026

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Motel is run down. Broken tiles, TV didn’t work. It’s a good location.
Stayed 2 nights in Jan 2026

6/10 Okay

Ben

Stayed 1 night in Jan 2026

2/10 Terrible

amanda

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was extremely poor - stained carpet squares, poor drainage in shower, no deadlock on door, door frames exposed, someone working downstairs outside our balcony until 10:30pm (grinding bricks), no smoking yet we could smell smoke from the lady smoking openly and continuously for hours. Outside the hotel was also in disrepair! There were renovations happening - too little loot late I believe! The pool was clean and did look inviting. Certainly not worth the money!!
Stayed 1 night in Jan 2026

2/10 Terrible

hayfa

Stayed 2 nights in Jan 2026

2/10 Terrible

Sarah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Door didn't lock. Bed was broken, pool fence was broken. Very run down. Was woken early by house keeping. Would not recommend to anyone. Staff did the best they could. But place needs demolishing.
Stayed 1 night in Jan 2026

6/10 Okay

Laila

Travelled with partner
Disliked: Amenities
Pool wasn’t working. Great location. The room does the job but don’t expect much.
Stayed 1 night in Oct 2025

8/10 Good

Kiara

Stayed 1 night in Dec 2025

2/10 Terrible

Stephen mrsic

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Balcony was awkward and uncomfortable with broken furniture
Stayed 3 nights in Dec 2025

2/10 Terrible

Natasha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe and run down building. Understand new owners but would be beneficial to close the whole motel down before reopening when all finished. Loud area with lots of homeless people causing a ruckus to the whole area. Made it feel very unsafe. Can see they squat out the back of property where cars are parked. Doors falling to pieces in the room and door didn’t lock properly. Police frequent presence at the motel, and had them knocking on doors at 1am. Marketed to be family friendly but definitely not somewhere I would ever take my family again, no matter how cheap.
Stayed 2 nights in Jan 2026

4/10 Poor

Wally

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very dirty The whole building needs a makeover There was only 1 lady who was very nice
Stayed 2 nights in Jan 2026

2/10 Terrible

Kathryn

We arrived at 5pm. There was a number at reception to call, which I did. The woman said it was her day off, and to call a different number. The man answered, seemingly annoyed, saying he "couldn't be everywhere at once"?!? Once in the room the AC wasn't working and there was no fly screen to keep out the bugs. I called the man again, told him, and he hung up on me! I sent him a text and he told me, curtly, to put the card in the slot to get the AC working, which it did. The balcony door did not lock. The "renovation" was laughable. Light fitting and old AC outlet in the bathroom were hanging out of the ceiling. Mould on the ceiling. Door on the robe missing. Holes in the walls. Ice bursting out of the freezer. Drapes hanging off their fittings. All this for almost $300 for one night. Easily the worst place I've ever stayed.
Stayed 1 night in Dec 2025

2/10 Terrible

Sil

Travelled with family
Disliked: Amenities, property conditions & facilities
Beds where uncomfortable, only one grass for four people , broken wardrobe door, tv Airlie dosent work … Phone lines don’t work? Couldn’t get tho to communicate checkin details Very veery tired resort , needs loads of maintenance Up side great location and pool was great .
Stayed 2 nights in Dec 2025

2/10 Terrible

Amritpal

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 1 night in Dec 2025

8/10 Good

Joshua

Stayed 1 night in Dec 2025

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
The room was comfortable and clean. We could not operate the tv and the light switch in the bathroom was very difficult to turn on/ otherwise OK
Stayed 1 night in Dec 2025

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 3 nights in Dec 2025

4/10 Poor

Estelle

There were a lot of renovations happening and they what had been done want dinner very well. The shower drained very slowly so had to keep turning the shower off so it could drain and not flood the bathroom.
Stayed 1 night in Dec 2025

10/10 Excellent

emel, ropes crossing

You get what u pay for as the saying goes.
Stayed 1 night in Dec 2025

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Ac worked. View of water. balcony windows and doors construction were really bad. plexiglas was added to fill in the gaps. this wasnt secure. Bed sheet cover was dirty with some sort of fluid stain. Mold in the bathroom. Kitchen looked average (we didnt use it)...during the "renovations" they have painted over the sunken kitchen lights. Floor wasnt vacuumed or if it was they hadnt done a good job. the wardrobes had leftover like hand rails or bathroom towel rack. Looked like some pretty shady people hanging around in the back carpark. Cars driving a couple of meters past the front door doing 50km/h. Staff were nice.
Stayed 1 night in Dec 2025

4/10 Poor

Quinton

Stayed 1 night in Dec 2025

10/10 Excellent

Makayla

Liked: Cleanliness, amenities, property conditions & facilities
Was a beautiful night away.
Stayed 1 night in Dec 2025

4/10 Poor

Darlene

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Very basic. Under renovations.
Stayed 1 night in Dec 2025