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Sapphire Palms Motel

3.0 star property

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Spa
Waterslide
Deluxe Queen Room Ground Floor - 1 Queen and 1 Single Bed | Minibar, desk, iron/ironing board, free WiFi
Property entrance
Reception hall

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Kitchen
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
178-182 The Entrance Rd, The Entrance, NSW, 2261
  • Place, Blue Bay Beach
    ‪16 min walk‬
  • Place, The Entrance Ocean Baths
    ‪16 min walk‬
  • Place, Pelican Plaza
    ‪16 min walk‬

Room options

Deluxe Family Room

  • Sleeps 5

Family Room

  • Sleeps 4

View all photos for Premium Room - Ground Floor - 1 Queen Bed and 1 Single Bed

Premium Room - Ground Floor - 1 Queen Bed and 1 Single Bed | View from room

Premium Room - Ground Floor - 1 Queen Bed and 1 Single Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Queen Room Ground Floor - 1 Queen and 1 Single Bed

Deluxe Queen Room Ground Floor - 1 Queen and 1 Single Bed | Minibar, desk, iron/ironing board, free WiFi

Deluxe Queen Room Ground Floor - 1 Queen and 1 Single Bed

7.4 out of 10
Good
(12 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Queen Room

Queen Room | Minibar, desk, iron/ironing board, free WiFi

Queen Room

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room Ground Floor - 1 Queen and 2 Single Bed

Family Room Ground Floor - 1 Queen and 2 Single Bed | Minibar, desk, iron/ironing board, free WiFi

Family Room Ground Floor - 1 Queen and 2 Single Bed

  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Family Room Ground Floor - 2 Queen and 1 Single Bed

Deluxe Family Room Ground Floor - 2 Queen and 1 Single Bed | Minibar, desk, iron/ironing board, free WiFi

Deluxe Family Room Ground Floor - 2 Queen and 1 Single Bed

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Interconnecting Room Ground Floor - 2 Queen and 2 Single Bed

Minibar, desk, iron/ironing board, free WiFi

Interconnecting Room Ground Floor - 2 Queen and 2 Single Bed

  • 48 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Large Family Room Upstairs Room - 2 Queen Bed and 1 Single Bed

Large Family Room Upstairs Room - 2 Queen Bed and 1 Single Bed | Minibar, desk, iron/ironing board, free WiFi

Large Family Room Upstairs Room - 2 Queen Bed and 1 Single Bed

  • 45 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Deluxe Queen with Balcony Upstairs Room - 1 Queen and 1 Single Bed

Deluxe Queen with Balcony Upstairs Room - 1 Queen and 1 Single Bed | Minibar, desk, iron/ironing board, free WiFi

Deluxe Queen with Balcony Upstairs Room - 1 Queen and 1 Single Bed

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for King Room with Balcony (Upstairs Room)

King Room with Balcony (Upstairs Room) | Minibar, desk, iron/ironing board, free WiFi

King Room with Balcony (Upstairs Room)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

Minibar, desk, iron/ironing board, free WiFi

Premium Triple Room

  • Sleeps 3

View all photos for Premium Triple Room

Minibar, desk, iron/ironing board, free WiFi

Premium Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Interconnecting Room

  • Sleeps 6

View all photos for Premium Room

Minibar, desk, iron/ironing board, free WiFi

Premium Room

  • Sleeps 3

Deluxe Queen Room

  • Sleeps 3

Queen Room

  • Sleeps 2

Deluxe Queen Room with Balcony

  • Sleeps 3

Superior King Room with Balcony

  • Sleeps 2

View all photos for Larger Family Room

Property grounds

Larger Family Room

  • Sleeps 5

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About this property

Sapphire Palms Motel

Motel with a full-service spa, near The Entrance Ocean Baths
This motel features a full-service spa, an outdoor pool and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a fridge in a common area, a garden and barbecues.
Sapphire Palms Motel offers 20 air-conditioned accommodations with minibars and shared/communal kitchens. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the motel include a waterslide and an outdoor pool.
Guests can indulge in a pampering treatment at the motel's full-service spa. The spa is open daily.
During your stay at Sapphire Palms Motel, you'll be within walking distance of The Entrance Ocean Baths. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Splash around at the waterslide or swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Amenities include multilingual staff, a shared microwave and a shared fridge
  • 15 minutes by foot from The Entrance Ocean Baths and a 2-minute drive from Wyrrabalong National Park
Sapphire Palms Motel offers its guests a full-service spa, a waterslide, and an outdoor pool. WiFi is free in public spaces. Barbecue grills, multilingual staff, and a garden are also featured at Sapphire Palms Motel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star The Entrance motel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Things to do

  • Full-service spa
  • Outdoor pool
  • Waterslide

Family friendly

  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Portable shower seat
  • Well-lit path to entrance

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Mini-fridge
  • Minibar
  • Oven
  • Shared kitchen access
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 2:00 PM - 9:00 PM
The check-in location differs from the property location; go to: [corner of Boomerang and The Entrance Road]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g. directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not provide towels for use at the pool, spa and beach.
Guests driving to the property should use the following address for GPS: 1 Boomerang Road, the Entrance, 2261.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 2:00 PM - 9:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to corner of Boomerang and The Entrance Road
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For any questions, please contact the property using the information on the booking confirmation.
Guests who require a wheelchair-accessible room should book the Deluxe Queen Room Ground Floor room type and contact the property after booking to confirm.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Alcohol isn't served at Sapphire Palms Motel.

Property is also known as

Sapphire Palms Motel The Entrance
Sapphire Palms Motel
Sapphire Palms The Entrance
Sapphire Palms
Sapphire Palms Motel Motel
Sapphire Palms Motel The Entrance
Sapphire Palms Motel Motel The Entrance

Reviews

Sapphire Palms Motel Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 71 out of 282 reviews
Rating 8 - Good. 94 out of 282 reviews
Rating 6 - Okay. 67 out of 282 reviews
Rating 4 - Poor. 34 out of 282 reviews
Rating 2 - Terrible. 16 out of 282 reviews

Reviews

6/10 Okay

Sue

It was very average
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, staff & service
Check in was fast. Room was very clean and tidy
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My partner stayed here years ago and it was close to family. Has aged a great deal since then and is a bit shabby. Staff lovely. Could do with upgrading but in my travels this past 2 weeks I have seen much worse!
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms. Impeccable bathroom. Comfy bed and sofa. Nice managers/owners and very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Garry

Stayed 1 night in Apr 2025

2/10 Terrible

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As I would not have this accommodation on my website as it is very different to what you are showing and in very dad condition
Stayed 2 nights in Apr 2025

8/10 Good

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was super comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Joanne

Stayed 2 nights in Apr 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Amenities
Great location , very helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Maree

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

john

Liked: Cleanliness
Everything was great thank you 😊
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price
Stayed 1 night in Mar 2025

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

4/10 Poor

Anne

Disliked: Cleanliness, property conditions & facilities
The pool was dirty and limited hours of use.
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Their wasn't anything unique about the property it was quiet , clean . They were accommodating with my late check in .
Stayed 2 nights in Feb 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed there several times, and the best thing is value for money and location, except for a bit of traffic noise which varies, but it is on the junction of a main road, which is a plus and a minus, I guess. Also, only a 10–12-minute walk to The Entrance shops.
Stayed 1 night in Feb 2025

4/10 Poor

Ellie

Travelled with partner
NeedsTLC SHOWER cubicle leaked and jug did not fit under tap!
Stayed 3 nights in Jan 2025

2/10 Terrible

Damian

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Description in wotif does agree with the property. Check-in times are wrong. Key deposit is $100. Tbey want all your credit card details even though you've paid. The smells horrible. No glasses or cutlery in the room
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Jan 2025

8/10 Good

RAYMOND

Liked: Cleanliness, staff & service
Not really
Stayed 1 night in Jan 2025

6/10 Okay

Rhiannon

Liked: Staff & service
Rooms are enough to sleep in but quite small for a family of 4.
Stayed 2 nights in Jan 2025

8/10 Good

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous reception.
Stayed 1 night in Dec 2024

8/10 Good

Kate

Stayed 1 night in Nov 2024

10/10 Excellent

Leire

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money, Leo was very friendly and helpful. Close to all amenities. Club just down the road. Quiet area, this is our second time there will definitely be back ❤️❤️❤️
Stayed 1 night in Dec 2024

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff work hard to ensure you are looked after, nice property for what you pay.
Stayed 1 night in Nov 2024