Overall the manager was good to work with. We had no trouble accessing the property or getting what we needed. However, the home had a distinct smell (musty-covered up smoke) that lingered throughout the house. Also, the main bed was very firm, little patting, and very squeaky. It was also hot in the house. The house comes with window AC units and ceiling fans, however the window AC unit in the primary bedroom was very loud and made a whiny sound, making it hard to sleep with.