Prince Arthur Waterfront Hotel & Suites

2.0 star property

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Reception
Breakfast, lunch and dinner served
Executive Suite, 2 Queen Beds, Lake View | Desk, iron/ironing board, free WiFi, bed sheets
Staircase
Executive Suite, 2 Queen Beds, Lake View | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
17 North Cumberland Street, Thunder Bay, ON, P7A 4K8
  • Place, OLG Casino Thunder Bay
    ‪5 min walk‬
  • Place, Prince Arthur's Landing
    ‪7 min walk‬
  • Place, Hillcrest Park
    ‪13 min walk‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 Double Bed, Lake View

7.8 out of 10
Good
(46 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Double Room, 2 Double Beds, Lake View

7.2 out of 10
Good
(34 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

City Room, 1 Double Bed

7.2 out of 10
Good
(11 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed

City Double Room, 2 Double Beds

7.0 out of 10
Good
(72 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 2 Queen Beds, Lake View

7.6 out of 10
Good
(20 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Queen Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Luxury Suite, 1 Queen Bed, Hot Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds, City View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Single Room, 1 Queen Bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Single Room, 2 Queen Beds, City View

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

Single Room, 1 Queen Bed, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Single Room, 2 Queen Beds, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

Similar properties

About this property

Prince Arthur Waterfront Hotel & Suites

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, Access to hot tub and conference space. Change of towels is available on request
Prince Arthur Waterfront Hotel & Suites offers 121 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Prince Arthur Waterfront Hotel & Suites. During your stay, you're just a quick walk from Thunder Bay Tourist Pagoda. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of OLG Casino Thunder Bay and Magnus Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Prince Arthur Waterfront Hotel & Suites offers its guests a kids' pool, an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Prince Arthur Waterfront Hotel & Suites. Free self parking is available.

This Victorian Thunder Bay hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 1:00 PM.
Portside Steak & Seafood – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Portside Steak & Seafood

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1911
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 9 March 2026 to 12 March 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 4 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults and CAD 10 to 20 for children
  • Pet fee: CAD 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Prince Arthur Hotel
Prince Arthur Waterfront
Prince Arthur Waterfront Hotel
Prince Arthur Waterfront Hotel Thunder Bay
Prince Arthur Waterfront Thunder Bay
Prince Arthur Thunder Bay
Prince Arthur Waterfront Hotel & Suites Thunder Bay, Ontario
Prince Arthur Waterfront Hotel And Suites
Prince Arthur Waterfront Hotel & Suites Hotel
Prince Arthur Waterfront Hotel & Suites Thunder Bay
Prince Arthur Waterfront Hotel & Suites Hotel Thunder Bay

Prince Arthur Waterfront Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 275 out of 1010 reviews
Rating 8 - Good. 289 out of 1010 reviews
Rating 6 - Okay. 192 out of 1010 reviews
Rating 4 - Poor. 136 out of 1010 reviews
Rating 2 - Terrible. 118 out of 1010 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Denise

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice staff, upset that the pool was out of service. I pick hotels with a pool, have I had known, I would have booked somewhere else. They had 2 shampoos and no conditioner.
Stayed 1 night in Nov 2025

2/10 Terrible

Marjun

Disliked: Cleanliness
Old hotel
Stayed 1 night in Nov 2025

6/10 Okay

Shelley

Liked: Cleanliness
Room is ok all you need for a travel night
Stayed 1 night in Nov 2025

2/10 Terrible

Lisa

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place is old and dirty. Lots of vagrants hanging around at night. The front desk seems to be trained to say "no, sorry" to literally any question asked. Very loud throughout the night, with the train and people coming in and out at all hours. We had to stay on the fourth floor with our pets, also less than ideal. Just overall not a good experience.
Stayed 1 night in Nov 2025

10/10 Excellent

kimberley

Stayed 1 night in Nov 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Property conditions & facilities
Plumbing issues not taken care of had to move rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Callum

Stayed 1 night in Nov 2025

4/10 Poor

nicole

Stayed 1 night in Nov 2025

2/10 Terrible

Shyheim(just call me shy)

They only except credit card for deposits
Stayed 1 night in Nov 2025

2/10 Terrible

Kasey

Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel was built in 1901 or around then, there have been absolutely no upgrades! The rooms were dirty, stained tub and toilet. The beds creaked every time u rolled over, only good thing was the view, unfortunately the windows were so. dirty u could barely see it. Pool and hot tub closed for no reason!
Stayed 2 nights in Nov 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff, from front desk to security to wait staff in restaurant. Excellent views of the Lake and harbor and Sleeping Giant from our lakeside room. Very clean. The charm of a non-chain edtablishment.
Stayed 3 nights in Nov 2025

10/10 Excellent

Andre

Stayed 1 night in Nov 2025

10/10 Excellent

Magda

Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service
Did not eat breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Baltej

Stayed 1 night in Nov 2025

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parking easy and safe
Stayed 2 nights in Oct 2025

10/10 Excellent

Corrinna

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Rooms were dated but clean. Good location for things to do.
Stayed 2 nights in Oct 2025

8/10 Good

Liane, Thunder Bay

Travelled with partner
Liked: Cleanliness, amenities
I can’t lie this hotel is old and needs some upgrading for sure but it was clean the bed and pillows were comfortable front desk staff was helpful and friendly and the price was very reasonable all in all we had a great stay
Stayed 1 night in Nov 2025

4/10 Poor

Jamie

Travelled with family
Disliked: Cleanliness
Room was incredibly small. Bed wasn’t even on the frame, bed frame itself was sticking on on both sides at the foot of the bed which was horrible during the night to remember to move around. Exposed wiring with merriments showing under the baseboard heater, (also found a dried cigarette along the wiring and a dime beside the bed on the floor. Not well cleaned and safety measures should be taken for wiring.
Stayed 2 nights in Oct 2025

8/10 Good

Ashley

Stayed 5 nights in Oct 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Amenities
The staff who served us breakfast were very friendly and very efficient. We were glad we had breakfast at the hotel! When we let the Front Desk know that our microwave was not working, they immediately replaced it with a new microwave.
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

8/10 Good

Keith

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was continental! Plenty of food and the service was excellent!
Stayed 1 night in Oct 2025