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Quality Inn & Suites Thunder Bay Downtown

2.5 star property

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Photo gallery for Quality Inn & Suites Thunder Bay Downtown

Restaurant
Lobby
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Standard Room, 1 Queen Bed, Non Smoking (Walk-in Shower) | In-room safe, individually decorated, individually furnished, desk
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
61 Cumberland Street N, Thunder Bay, ON, P7A 4L7
  • Place, OLG Casino Thunder Bay
    ‪7 min walk‬
  • Place, Magnus Theater
    ‪7 min walk‬
  • Place, Prince Arthur's Landing
    ‪8 min walk‬
  • Airport, Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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The price is CHF 91
includes taxes & fees
3 Jan - 4 Jan 2026
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About this property

Quality Inn & Suites Thunder Bay Downtown

Hotel with free breakfast, 8-minute walk to Lake Superior
A 24-hour fitness centre, a business centre and dry cleaning are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a fireplace at reception and a front desk safe are on-site. Housekeeping is available on request.
Quality Inn & Suites Thunder Bay Downtown offers 65 air-conditioned accommodations with a safe and an iron/ironing board. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Thunder Bay Downtown. During your stay, you're just a quick walk from Lake Superior. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Thunder Bay Tourist Pagoda and 8 minutes on foot from Lake Superior
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Quality Inn & Suites Thunder Bay Downtown. Self parking is free.

Smoking is allowed in designated areas at this Thunder Bay hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • Lift (36 centimetre wide door)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Midtown Inn Thunder Bay
Midtown Thunder Bay
Midtown Inn

Quality Inn & Suites Thunder Bay Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1079 reviews
Rating 8 - Good. 351 out of 1079 reviews
Rating 6 - Okay. 128 out of 1079 reviews
Rating 4 - Poor. 59 out of 1079 reviews
Rating 2 - Terrible. 70 out of 1079 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald

Stayed 1 night in Sep 2025

6/10 Okay

Lynn

Good
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities are good.
Stayed 2 nights in Sep 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expected a nicer neighborhood….the name Waterfront area is a misnomer. Staff were great !
Stayed 2 nights in Sep 2025

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2025

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed three nights. The hotel was clean and comfortable but it's not far from the tracks and we could hear trains at all hours. Recommended, as long as you're not bothered by the sound of trains.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sharon

Liked: Amenities
The property is lovely, very clean. The staff were very courteous and professional. Other than the bit of a rough neighbourhood I would highly recommend this hotel
Stayed 2 nights in Sep 2025

4/10 Poor

Duncan

Travelled with partner
Disliked: Cleanliness, staff & service
Stayed five days . Noticed hairs left on shower walls. Told front desk hairs were still there after five days. Other issues were floor not cleaned , toilet not cleaned, sink not cleaned, counter not cleaned, towels not supplied . Mentioned cleanliness every day to front desk yet nothing improved. Last morning had to ding breakfast staff to get spoons , butter put out. Overall a disappointing stay for a Best Western affiliated hotel.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stuff!
Stayed 5 nights in Sep 2025

4/10 Poor

Diane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pay the extra $$$ and stay elsewhere in Thunder Bay! This town has a high crime rate and from all appearances this area is the epicentre. Lots of road construction in the area meant that this property was nearly impossible to drive into or even leave! Our room was sort of updated but the bathroom floor was dirty, all public areas could use a good cleaning and the front desk staff looked like they’d rather be anywhere else than at work. And we paid over $250 including taxes to stay in this mess of a place.
Stayed 1 night in Sep 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner was noisy
Stayed 2 nights in Sep 2025

10/10 Excellent

Cynthia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Modern style, five story, very large spacious room, fluffy towels. Front desk staff was very helpful and attentive. Room sofa and chairs were stained.
Stayed 1 night in Sep 2025

8/10 Good

Harsharan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful! Very on top of customer service and requests.
Stayed 5 nights in Sep 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was clean, quiet, and comfortable. The area around the property seemed a little sketchy, but we got in rather late and left early, so it might have looked different in the full light of day.
Stayed 1 night in Sep 2025

10/10 Excellent

Morgan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was impeccably clean, everyone was very friendly and breakfast was great!
Stayed 4 nights in Sep 2025

8/10 Good

Marce

Travelled with partner
Liked: Cleanliness, staff & service
First the good things. Coffee machine in breakfast area was outstanding. Espresso cappuccino, regular coffee all available and very good tasting. Lots of options for breakfast. Muffins were very good. Staff very friendly Negatives about breakfast were scrambled eggs very overdone, oatmeal was extremely liquidy the first day the second and third day it got thicker but was never hot. Server very good about trying to accommodate you. Hotel had been recently remodeled with upgrades in the rooms. That said, upholstered furniture in room 505 definitely needed cleaning and filters in AC units definitely needed. Cleaning Beds were reasonably comfortable, pillows. Pretty firm . Check/in was a little bit challenging because we were not aware at first the parking was available across the street. And parking next to building was extremely limited.
Stayed 3 nights in Sep 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and well renovated. Hotel amenities are spare but provided free of charge. Staff is friendly and while I didn't have any questions for them I watched them provide excellent service and direction to several guests who asked.
Stayed 7 nights in Sep 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff & clean nice rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Staff & service
Not good area when traveling with pet. Expensive for facility.
Stayed 1 night in Sep 2025

10/10 Excellent

Mohammadreza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thunder Bay

Trip across Canada , we stayed twice , front desk very helpful many restaurants in area casino , yes homeless in area but no problems rehabilitating centre is 3 block up from this area .
Stayed 1 night in Aug 2025

8/10 Good

nithinreddy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to down town
Stayed 1 night in Aug 2025

8/10 Good

Lily

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice and clean. Plenty of parking. Area located in was kinda dodgy.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jenn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, friendly staff- well done on the renovation ! love the fact the parking lot locks at night . Will be staying here again !!
Stayed 1 night in Sep 2025

2/10 Terrible

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
There is a fenced compound to park across the street - shelter or homeless drug addicts everywhere & not comfortable to unload & walk across to the hotel & fell the items in the vehicle are secure from theft or vandalism
Stayed 1 night in Sep 2025