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Aqua Suites

4.0 star property

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Photo gallery for Aqua Suites

Relax by the rectangular pool surrounded by comfortable lounge chairs and umbrellas.
Relax in a spacious room with a large bed, desk, and flat-screen TV.
Enjoy meals in a stylish dining area with tables set with white tablecloths and silverware, surrounded by comfortable chairs and pendant lighting.
Relax in our stylish lobby, featuring a reception area with a large mirror and comfortable seating.
Enjoy a workout or game session in the GIMNASIO, featuring a pool table and exercise equipment.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
Anzuelo 23, Tías, Las Palmas, 35510
  • Puerto del Carmen Beach
    ‪8 min walk‬
  • Pocillos Beach
    ‪18 min walk‬
  • Playa Chica
    ‪3 min drive‬
  • Arrecife (ACE-Lanzarote)
    ‪8 min drive‬

Room options

View all photos for Family Suite, Terrace

Family Suite, Terrace | 1 bedroom, free minibar items, in-room safe, desk

Family Suite, Terrace

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Bed

View all photos for Standard Room

1 bedroom, free minibar items, in-room safe, desk

Standard Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Pool View

Junior Suite, Pool View | 1 bedroom, free minibar items, in-room safe, desk

Junior Suite, Pool View

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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The price is CHF 269
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includes taxes & fees
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About this property

Aqua Suites

Hotel with 2 restaurants, near Puerto del Carmen Beach
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Aqua Suites offers 67 air-conditioned accommodations with minibars (stocked with some free items) and a safe. Rooms open to furnished balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Aqua Suites. During your stay, you'll be within walking distance of Puerto del Carmen Beach. You'll find features such as free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 1-minute drive from Puerto del Carmen Beach and 7 minutes from Pocillos Beach
Aqua Suites offers its guests a kids' pool, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at Aqua Suites.

This 4-star Tías hotel is smoke free.

For a fee, guests can enjoy breakfast daily from 8:00 AM to 11:00 AM.
Aqua Suites has 2 restaurants on site.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking

Food and drink

  • Daily breakfast available 8:00 AM to 11:00 AM for a fee: EUR 25 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately EUR 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Aqua Suites Hotel Puerto del Carmen, Lanzarote
Aqua Suites Tias
Aqua Suites Puerto del Carmen, Lanzarote
Aqua Suites Hotel Tias
Hotel Aqua Suites Tias
Tias Aqua Suites Hotel
Aqua Suites Hotel
Hotel Aqua Suites
Aqua Suites Tías
Aqua Suites Hotel
Aqua Suites Hotel Tías

Aqua Suites Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 83 out of 93 reviews
Rating 8 - Good. 9 out of 93 reviews
Rating 6 - Okay. 1 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 0 out of 93 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff,we arrived late after our flight was cancelled and they couldnt do enough for us.
Stayed 1 night in Mar 2025

6/10 Okay

Andy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The gym equipment is very basic and much of it does not work or is broken. Had to checkout out in the middle of a thunderstorm - got soaking wet. No flexibility to stay in room until storm had passed. Very clean, great breakfasts, lovely location
Stayed 7 nights in Feb 2025

10/10 Excellent

Yan

Stayed 3 nights in Mar 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

It was really nice. The hotel and staff are lovely. We would definitely go back The wine in the fridge and tea coffee milk we really great
Stayed 2 nights in Mar 2025

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Oluwarotimi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent layout. Bright sunny rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Ed, North Miami Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service ever. We were greeted at the front desk with a bottle of Cava. We got there a little early and they were very attentive and accommodating. The hotel is very clean. 3 pools. 5 minute walk to the beach and main Street with hundreds of restaurants, bars, cafes, and shops. The rooms are very spacious and the bed is perfect. It was very quiet too. The breakfast was excellent. This hotel check all the boxes. Outstanding.
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew, Northampton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for 1 night but was spot on. Great staff & breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little gem

Boutique feel with modern decor. Small hotel, lovely facilities and staff. The food in the restaurant was great & we will return.
Stayed 1 night in Jan 2025

10/10 Excellent

Anne

Stayed 11 nights in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were lovely, exceptionally clean, the staff were always happy and informative. Highly recommend.
Stayed 9 nights in Dec 2024

10/10 Excellent

AILEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Aqua suites is beautiful. We had a fabulous room with a lovely balcony with a pool view. It was large, clean and quiet. Just perfect. There was a good choice at breakfast… but the fried breakfast was a little too greasy for us… but you could order a selection instead. We have to mention Sam who is a fabulous asset to the hotel… always smiling, always helpful and so friendly!
Stayed 7 nights in Nov 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just back from an amazing week at the aqua suites. Hotel is spotless cleanest hotel I’ve ever stayed at. Staff are super friendly. The hotel food is amazing all cooked fresh made to order . The rooms are a good size and you can lay and soak up the sun on your terrace if you wish the pool super clean and it’s of sunbeds as most people do tend you lie at there rooms . Nice quiet area 5 minute walk from the main strip 10/10 would highly recommend you won’t be disappointed!
Stayed 7 nights in Nov 2024

10/10 Excellent

Alan David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean accommodation staff very helpful excellent food there’s always a sun bed no need to be up early to get one highly recommended Only downside is that there’s a bit of a steep hill to climb but if you’re mobility is good there’s not a problem
Stayed 7 nights in Nov 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came by the property a bit by chance but so glad we did. The room and accommodation was very comfortable and modern. The staff were superb and could not do enough for you and the buffet breakfast had a very wide choice and was fresh and cooked to order each day.
Stayed 7 nights in Nov 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small quiet complex

Small friendly hotel, large clean and comfortable room. Breakfast was good with plenty of choices. Main pool area was quite small and a little cramped, but it was acceptable.
Stayed 1 night in Oct 2024

10/10 Excellent

Jasdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast, helpful staff and a short walk away from the strip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Terri-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Aug 2024

10/10 Excellent

Anne

Stayed 6 nights in Jul 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A genuine warm welcome on arrival from Sebastian at reception and given a lovely, clean apartment. The staff at this hotel all make you feel so valued.. Samantha, Mateus, Victoria and the other restaurant staff are all so friendly and ensure you are well looked after at meal times . Breakfast is both a cold buffet and cooked breakfast of your choice. Selena and Lena welcome you at the pool bar. Every time you pass through the reception to go in and out for the day, you are warmly greeted by either Celia, Sebastian, Amelia or smiling new member Mimi (?) The rooms are spacious and are cleaned every day, with fresh towels daily if you require. Having 2 sunbeds on the balcony is a great bonus as it means the pool area is never full at any time of the day. The hotel is quiet with no large groups which is good as you can just walk down the hill to the main promenade if you want some livelier nightlife. Whilst the hotel itself is very good, it's the staff in this hotel who are the real jewel in its crown, nothing it too much trouble for them. Thank you all for a wonderful holiday
Stayed 4 nights in Jan 2024

10/10 Excellent

catrina margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2024

8/10 Good

Damien

Stayed 7 nights in Jun 2024