The team: Alice, Alicia, and the guy that showed me how to use the room air and heat were excellent customer service people, very attentive (when they were available).
I had to leave phone messages, the office is not "open" all the time.
Ticonderoga pulls up the sidewalks early as a general rule.
Nice clean room, I had to plug the digital clock in and learn how to set it.
Nice shower that works without fuss.
The sound insulation from the upstairs room isn't present, I could hear the steps coming and going.
I suggest staying in the main building if you can.
For me though, nice firm bed, clean linens every day.
500 channels on the TV.