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City Express by Marriott Tijuana Otay

3.0 star property

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Photo gallery for City Express by Marriott Tijuana Otay

Lobby
Property amenity
Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cots/infant beds, free WiFi
Free daily continental breakfast
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
Boulevard Lazaro Cardenas 16002, Tijuana, BC, 22427
  • Place, Autonomous University of Baja California
    ‪3 min walk‬
  • Place, Alameda Otay
    ‪5 min walk‬
  • Place, High Performance Center in Tijuana
    ‪10 min walk‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 2 Double Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 Queen Bed

7.6 out of 10
Good
(19 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Superior Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 21 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

City Express by Marriott Tijuana Otay

Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, a business centre, a meeting room and concierge services are on-site.
City Express by Marriott Tijuana Otay offers 120 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Tijuana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at City Express by Marriott Tijuana Otay. During your stay, you're just a quick walk from Autonomous University of Baja California. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Autonomous University of Baja California and 9 minutes on foot from Alameda Otay
  • Free shopping centre, cruise terminal and local-area shuttle service
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. An area shuttle within 10 kilometres and A cruise ship terminal shuttle are free. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly City Express by Marriott Tijuana Otay. Self parking is free.

This 3-star Tijuana hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Express Tijuana Otay Hotel
City Express Otay Hotel
City Express Otay
City Express Tijuana Otay
City Express by Marriott Tijuana Otay Hotel
City Express by Marriott Tijuana Otay Tijuana
City Express by Marriott Tijuana Otay Hotel Tijuana

City Express by Marriott Tijuana Otay Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 506 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 105 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Antonio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great is just difficult to get in to i had to go around 2 time trying to figure out how to get into
Stayed 1 night in Dec 2025

2/10 Terrible

Charles

Stayed 1 night in Dec 2025

8/10 Good

erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just hard to find at night.
Stayed 1 night in Nov 2025

8/10 Good

bertin

Stayed 1 night in Nov 2025

10/10 Excellent

Francisco

Stayed 2 nights in Nov 2025

8/10 Good

Bogart, Upland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. You can hear everything outside. Bed not so comfortable. Close to everything Housekeeping will ensure that you’re leaving on your checkout date. They will knock on your door early to ensure of that.
Stayed 1 night in Nov 2025

6/10 Okay

Samuel

Stayed 1 night in Nov 2025

10/10 Excellent

Abel

Stayed 1 night in Nov 2025

2/10 Terrible

Ignacio

Travelled with partner
Liked: Amenities
No towels in the room. Not only that, I asked the staff two times for them and the lady in the 4th floor rolled her eyes when I asked her, I dried myself with the hairdryer. No bueno 👎
Stayed 1 night in Nov 2025

6/10 Okay

Micaela

Liked: Staff & service
ACs outdated and breakfast to basic
Stayed 1 night in Nov 2025

10/10 Excellent

Danoz Okeke

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and confortable room with friendly staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Josafat

Stayed 1 night in Nov 2025

8/10 Good

Maria

Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was fine and staff people were nice and friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Jesus

Stayed 1 night in Nov 2025

10/10 Excellent

Jessy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Lupe

Liked: Cleanliness, amenities, property conditions & facilities
great customer service, great area and fit our neeeds
Stayed 1 night in Nov 2025

10/10 Excellent

Adriana

Stayed 1 night in Oct 2025

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Abbdon, Forest Park

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great service. Short drive from the airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Edna, Lakeview Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Staff should stop knocking on the door so early
Stayed 1 night in Oct 2025

10/10 Excellent

Francisco

Stayed 1 night in Oct 2025

4/10 Poor

Carmelita

Liked: Staff & service
Disliked: Amenities
If you need somewhere to sleep, and zero amenities then this will work.
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2025

4/10 Poor

DAVID

Stayed 1 night in Oct 2025