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Hotel Lucerna Tijuana

4.5 star property
VIP Access

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Photo gallery for Hotel Lucerna Tijuana

Terrace/patio
Property video
Lucerna select, 1 Cama King Size | Premium bedding, in-room safe, desk, blackout curtains
Bar (on property)
LCD TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

Explore the area

View in a map
Paseo del los Heroes #10902, Zona Rio, Tijuana, BC, 22320
  • Place, CAS Visa USA
    ‪7 min walk‬
  • Place, Plaza Rio Commercial Center
    ‪15 min walk‬
  • Place, San Ysidro Border Crossing
    ‪4 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room Deluxe

Premium bedding, in-room safe, desk, blackout curtains

Single Room Deluxe

  • Sleeps 2

View all photos for Double Room Deluxe

Premium bedding, in-room safe, desk, blackout curtains

Double Room Deluxe

  • Sleeps 4

View all photos for Room Luxury

Premium bedding, in-room safe, desk, blackout curtains

Room Luxury

  • Sleeps 2

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(30 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (1 Cama King Size)

Deluxe Room (1 Cama King Size) | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room (1 Cama King Size)

8.0 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lucerna select, 1 Cama King Size

Lucerna select, 1 Cama King Size | Premium bedding, in-room safe, desk, blackout curtains

Lucerna select, 1 Cama King Size

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds

7.2 out of 10
Good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 2 Double Beds

8.2 out of 10
Very good
(23 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Executive

Premium bedding, in-room safe, desk, blackout curtains

Single Room Executive

  • Sleeps 2

View all photos for Double Room Executive

Premium bedding, in-room safe, desk, blackout curtains

Double Room Executive

  • Sleeps 4

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About this property

Hotel Lucerna Tijuana

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Hotel Lucerna Tijuana offers 168 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Lucerna Tijuana. During your stay, you're just a quick walk from Plaza Landmark Tijuana Shopping Center. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 8 minutes by foot from CAS Visa USA and a 3-minute drive from San Ysidro Border Crossing
Hotel Lucerna Tijuana offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. The luxury Hotel Lucerna Tijuana also features a terrace, a garden, and concierge services. Free self parking is available.

This 4.5-star Tijuana hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to noon.
Hotel Lucerna Tijuana has 2 restaurants on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to noon for a fee: USD 28 for adults and USD 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 3 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lucerna Tijuana

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 28 for adults and from USD 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lucerna
Hotel Lucerna Tijuana
Lucerna Hotel
Lucerna Hotel Tijuana
Lucerna Tijuana Hotel
Tijuana Hotel Lucerna
Tijuana Lucerna
Lucerna Tijuana
Lucerna
Hotel Lucerna Tijuana Hotel
Hotel Lucerna Tijuana Tijuana
Hotel Lucerna Tijuana Hotel Tijuana

Hotel Lucerna Tijuana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 898 out of 1237 reviews
Rating 8 - Good. 156 out of 1237 reviews
Rating 6 - Okay. 77 out of 1237 reviews
Rating 4 - Poor. 46 out of 1237 reviews
Rating 2 - Terrible. 60 out of 1237 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very helpful and friendly
Stayed 2 nights in Jul 2025

2/10 Terrible

Pietro

Disliked: Staff & service, property conditions & facilities, room comfort

DO NOT STAY AT THIS HOTEL

Horrible stay - could not get a room that AC worked correctly - the lowest we ever got was 74 in the room,
Stayed 3 nights in Jul 2025

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sergio

Stayed 1 night in Jul 2025

10/10 Excellent

Karey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it first time staying here. Will be coming back.
Stayed 1 night in Jul 2025

10/10 Excellent

Jayne

Liked: Staff & service
Every single time I come to Tijuana this is the hotel I enjoy staying at
Stayed 2 nights in Jun 2025

10/10 Excellent

Adam

Stayed 2 nights in Jun 2025

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Hillery

Stayed 1 night in Jun 2025

6/10 Okay

hector

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The air conditioning did not work and they moved us to another room and it was the same we waited over an hour to get moved. The staff was ok at best. I stayed at Lucerna in Mexicali and it was great and great staff!
Stayed 2 nights in Jun 2025

10/10 Excellent

walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Javier

Stayed 2 nights in Jun 2025

8/10 Good

Lucero

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Josefina

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Yesica

Stayed 1 night in Jun 2025

8/10 Good

Diana

Stayed 1 night in Jun 2025

10/10 Excellent

Rodolfo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Rita

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
They tried their best but they did not keep their promise to have a refrigerator in the room for my daughter‘s medication. They promised three times and it never happened. They did finally give me a big bucket of ice to place her insulin and other medications that needed to be refrigerated. When we arrived, the woman at the front desk rather, impolitely informed me that we would not be having a refrigerator or microwave in our room as promised. However, the rest of the staff was extremely polite and cordial. Overall, I enjoyed my stay and they treated my daughter well after her surgery. The price for our two rooms was very good. I will definitely stay at this hotel again when I am in Mexico. I’m sure during my next stay if I require, they will make sure I will have a refrigerator and possibly a microwave. if I encounter the same young woman again, I will ask for someone else to help me. You’ll know who she is when you meet her.
Stayed 2 nights in Jun 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love their food, location is Very convenient and safe
Stayed 1 night in Jun 2025

10/10 Excellent

Sergio

Liked: Cleanliness
Great experience
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Staff very helpful and speaks English very well!
Stayed 7 nights in Jun 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2025

10/10 Excellent

Kleys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025