One Tijuana Otay

3.0 star property

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Photo gallery for One Tijuana Otay

Reception
Lobby
Interior
Superior Room, 1 Queen Bed | In-room safe, desk, blackout curtains, free WiFi
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Ave. Aeropuerto 1600, Lote 20, Baja California Norte, Tijuana, BC, 22390
  • Alameda Otay
    ‪3 min walk‬
  • U.S. Consulate General Tijuana
    ‪15 min walk‬
  • Macroplaza Insurgentes
    ‪7 min drive‬
  • Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪5 min drive‬

Room options

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(24 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(68 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

One Tijuana Otay

Eco-certified hotel connected to a shopping centre in Tijuana with free breakfast
This smoke-free hotel features a snack bar/deli, self parking and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and a front desk safe are on-site. Housekeeping is available on request.
One Tijuana Otay offers 120 air-conditioned accommodations with a safe and blackout curtains. Flat-screen televisions come with digital channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at One Tijuana Otay. During your stay, you'll be connected to a shopping centre and just a quick walk from Autonomous University of Baja California. You'll find features such as free breakfast and free WiFi in public areas, plus a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • Guests speak favourably about the proximity to the airport and the location
  • Just a 2-minute drive from U.S. Consulate General Tijuana and 8 minutes from San Ysidro Border Crossing
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. The eco-certified One Tijuana Otay also features laundry facilities, a front desk safe, and a lift. Parking is available for a fee.

This 3-star Tijuana hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 100 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Built in 2018
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at One Tijuana Otay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Tijuana Otay Hotel
One Otay Hotel
One Tijuana Otay Hotel
One Tijuana Otay Tijuana
One Tijuana Otay Hotel Tijuana

One Tijuana Otay Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 714 out of 1187 reviews
Rating 8 - Good. 243 out of 1187 reviews
Rating 6 - Okay. 115 out of 1187 reviews
Rating 4 - Poor. 56 out of 1187 reviews
Rating 2 - Terrible. 59 out of 1187 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay,
Stayed 2 nights in May 2025

4/10 Poor

Douglas

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in May 2025

10/10 Excellent

Valeria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfy spot! Definitely recommend for a family.
Stayed 3 nights in May 2025

4/10 Poor

Rose, Santa Barbara

Stayed 1 night in Feb 2025

10/10 Excellent

Rishi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when visiting US consulate.
Stayed 2 nights in May 2025

6/10 Okay

Jose luis

Liked: Cleanliness, staff & service, property conditions & facilities

Buena experiencia.

Estuvo bien la estancia, un poco pequeña la habitación. Las camas estaban raras en donde van los pies estaba levantado. En general buena comida en el desayuno pero poca variedad de guisados.
Stayed 1 night in May 2025

8/10 Good

Erik

Liked: Cleanliness, property conditions & facilities
Very convenient
Stayed 1 night in May 2025

8/10 Good

David, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar, limpio y la comida buena
Stayed 1 night in May 2025

6/10 Okay

Sergio, Orange

Stayed 1 night in Mar 2025

8/10 Good

Guadalupe, Chino Hills

Liked: Staff & service, property conditions & facilities
The bathroom although tidy, did not feel clean. the floor was a little dirty and there's appearance of mild mildew in the shower. otherwise the location the price the people were very pleasant. I've stayed in the past and the previous room was very nice.
Stayed 1 night in May 2025

10/10 Excellent

KARLA

Stayed 2 nights in May 2025

2/10 Terrible

Steve

Travelled with partner
Disliked: Property conditions & facilities
Club next door play crazy loud music. First time I could not sleep because of noise
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
The staff were great, the hotel rooms were clean and comfortable. Location is great with ease of many food and shopping around. Access is limited especially when trying to obtain ride services especially early morning. The hotel is just above a hostel status. I guess my expectations were a little higher reading all the reviews.
Stayed 2 nights in Apr 2025

6/10 Okay

MARIA

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I already send my comenta to the property
Stayed 1 night in Apr 2025

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La propiedad estaba limpia, pero estaba chica y por el mismo precio e tenido mejores hoteles en Estados Unidos. Así que estuvo algo caro para lo que era.
Stayed 1 night in Apr 2025

6/10 Okay

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se encuentra frente a un antros, salon de baile. Y, hay mucho ruido, en fin de semana. La música se escucha en los cuartos. Todo lo demás, muy bien
Stayed 1 night in Apr 2025

8/10 Good

Julio Adolfo

Stayed 1 night in Apr 2025

2/10 Terrible

SARA

Stayed 1 night in Apr 2025

10/10 Excellent

José emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nora, San Jose

Stayed 1 night in Apr 2025

10/10 Excellent

Adilene

Liked: Property conditions & facilities
Clean and comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

ARMANDO MIGUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Guillermo

Stayed 1 night in Apr 2025

8/10 Good

Luis

Stayed 1 night in Apr 2025