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Hotel Mundo Maya Chichén Itzá

3.5 star property
VIP Access

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Photo gallery for Hotel Mundo Maya Chichén Itzá

2 outdoor pools
Front of property
Interior
Exterior
Standard Room, Balcony, Garden View | Premium bedding, down duvets, desk, laptop workspace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carretera Federal 180 costera del golfo Km 131, Carretera a la estación Tren Maya Chichén Itzá, Chichen Itza, YUC, 97751
  • Place, Pre-Hispanic City of Chichen-Itza
    ‪4 min drive‬
  • Place, El Caracol
    ‪6 min drive‬
  • Place, Cenote Ik kil
    ‪6 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, Balcony, Garden View

Standard Room, Balcony, Garden View | Premium bedding, down duvets, desk, laptop workspace

Standard Room, Balcony, Garden View

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | Premium bedding, down duvets, desk, laptop workspace

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite

Premium bedding, down duvets, desk, laptop workspace

Junior Suite

  • Garden view
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Presidential Suite

Premium bedding, down duvets, desk, laptop workspace

Presidential Suite

  • Garden view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Single Sofa Bed

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About this property

Hotel Mundo Maya Chichén Itzá

Suburban hotel with 2 outdoor pools and spa services
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, concierge services and a 24-hour front desk.
Hotel Mundo Maya Chichén Itzá offers 144 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Rooms open to balconies. Beds feature down duvets and premium bedding. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Hotel Mundo Maya Chichén Itzá, you'll be close to Court of the Thousand Columns. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and a porter
  • 26 miles (41.9 km) from Cenote Chihuán and 26.3 miles (42.3 km) from Cenote Zahamal
Hotel Mundo Maya Chichén Itzá offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Mundo Maya Chichén Itzá. Self parking is free.

This 3.5-star Chichen Itza hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.
Hotel Mundo Maya Chichén Itzá has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 185 for adults and MXN 185 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (119 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 185 for adults and from MXN 185 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Gafsacomm Chichen Itza Tinum
Hotel Gafsacomm Chichén Itzá Hotel
Hotel Gafsacomm Chichén Itzá Tinum
Hotel Gafsacomm Chichén Itzá Hotel Tinum

Hotel Mundo Maya Chichén Itzá Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 76 out of 84 reviews
Rating 8 - Good. 4 out of 84 reviews
Rating 6 - Okay. 2 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 0 out of 84 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark, Salt Lake City

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is amazing. The rooms are large, very well appointed, immaculately clean. The pool is amazing. The grounds are spotless. The parking lot is guarded. The restaurant is great. But best of all, every single staff member is totally service oriented. I rode up on my adventure motorcycle and was a little out of place, but they absolutely made me feel at home. I highly recommend this hotel for motorcycle travelers. This is one of the top 4 hotels i have ever stayed at. I will be back. I would not consider staying anywhere else in the area.
Stayed 1 night in Nov 2025

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, everything from the room to staff was perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Navroji

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and the staff is so very helpful and friendly!!
Stayed 1 night in Oct 2025

10/10 Excellent

Aramis

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is by far one of the best stays I've ever had. Staff was very friendly and attentive, from check-in to check-out. Dinner options were so good, traditional and cultural options, and most importantly, reasonably priced. Also, the gym was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Rey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel in the area, they have a shuttle service that takes you to Chichen-Itzá and the Cenotes, there’s restaurants in the little town, but do your self a favor and eat in the hotel restaurant! The prices are reasonable and the food is excellent, yes don’t eat at the pyramid restaurants because they are overpriced and the food isn’t good, the rooms are great, there is a little cat around the property her name is Micha and she is very friendly, just like the staff
Panuchos de Lechon
Micha
Pan de Elote (postre)
Flan de platano
Stayed 1 night in Oct 2025

10/10 Excellent

Carmen

Stayed 1 night in Sep 2025

10/10 Excellent

Bebette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever!!!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden gem. I did not want to leave. They have the best service ever. Will be back!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and relaxing stay.
Stayed 1 night in Aug 2025

10/10 Excellent

julie, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this place was more than we expected. Booked for an overnight quick stop from Merida. It’s brand new (7 months), a very grand scale full resort, and felt like a 5 star. Very clean, beautiful lush greenery, excellent service. Everyone working there was very courteous and greeted us warmly. Minutes to chitchen itza. Highly recommended.
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Claudia

Liked: Cleanliness, property conditions & facilities
This is an hotel that belongs to SENEDA (Secretary of National Defense Mexico). Despite the hotel and room being of a high standard of luxury and comfort, I would like to explain why I do not believe this hotel merits a favourable review. Should you be travelling by car, please note that the route to the hotel is currently unsuitable for vehicles due to ongoing construction. Due to the poor condition of the road, the hotel is not accessible by night. The personal is kind but not trained to deal with some situations. They were not willing to make an effort to make a minor adjustment to the reservation. For an hotel of this cost, the issue is not acceptable. Furthermore, despite the hotel being almost empty, we were allocated a room with a substandard view. Following a request for a better view, the room was changed. I would advise against booking this hotel until the road and infrastructure surrounding it have been completed. The cost of this product is prohibitive given the level of service it provides.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

emilio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the friendliest staff I have experienced. The hotel and restaurant are amazing. The pool was amazing simce it was weather controlled.
Stayed 1 night in Jul 2025

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great property close to chicken itza with shuttle to the ruins( $100 pesos per person). The personal is very attentive and always ready to help and accommodate any need you have) restaurant is beautiful amd the menu is complete. Breakfast the best!
Stayed 1 night in Jul 2025

10/10 Excellent

Ronald

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful new property—spotlessly clean, with an incredible jungle and Mayan atmosphere. The food was amazing, and the location is perfect—very close to Chichén Itzá and nearby cenotes. The staff were polite and welcoming. Thank you for a wonderful hotel experience!
Stayed 1 night in Jul 2025

10/10 Excellent

selene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo un hotel espectacular, nosotros fuimos en plan de ver qué tal, y nada le Pide a los hoteles de 5 estrellas. Nos encantó. Todos los acabados y lo limpio que es. Lástima que nadie va y se hospeda ahí. Está para irse unos 3 días para disfrutar las pirámides de Chichén Itza más descansar después de visitarla. Hay más ruinas al rededor.
Stayed 1 night in Jun 2025

10/10 Excellent

MIREYA

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel and staff are excelent but the access to arrived its terrible
Stayed 1 night in Jun 2025

10/10 Excellent

Julio A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
An amazing experience. This hotels has superb customer service, in a great location. As of this post, the roads of the museum are still under construction, and can be a bit challenging to get to it but it is completely worth it once you arrive in site. Highly recommend.
Stayed 1 night in Jun 2025

10/10 Excellent

odilon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very clean and beautiful and the staff exellent
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Amenities
I recently had the pleasure of staying at this stunning new resort, and I can’t recommend it enough. From the moment we arrived, the service was exceptional—friendly, attentive, and always with a smile. The staff truly went above and beyond to make our stay special. The resort itself is beautifully designed with modern touches and a relaxing atmosphere. One of the highlights was the pool area—spacious, clean, and perfect for lounging under the sun. Whether you’re looking for a peaceful escape or a place to unwind with family or friends, this resort hits all the right notes. Looking forward to returning soon
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful brand new hotel right by Chichen Itza! Loved everything about it. I t is clean, the staff was amazing and our room was quiet. Will definitely stay there again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had an amazing experience at this hotel near Chichén Itzá. From the moment we arrived, the staff was incredibly friendly, welcoming, and respectful. We were especially grateful for how much we learned about the rich Mayan culture—everyone we spoke to was happy to share stories and insights. The location is fantastic, just a short drive from the Chichén Itzá pyramids and the nearby Mayan museum. Although we had our own car, the hotel informed us they offer transportation to the archaeological site for $100 MXN per person, as well as complimentary transport to the train station—great options for those not driving. The amenities were clean and well-maintained. The pool is large, with plenty of areas to relax and sunbathe. Everyone in our group got a massage, and we all loved the experience—very relaxing and professional. The on-site restaurant was a highlight. The food was absolutely delicious, and the Mayan cuisine they served was both authentic and full of flavor. We truly enjoyed every meal. The only minor downside, which is temporary, is that the surrounding area is still being developed. Road signs are currently missing, so it can feel a bit confusing when driving in. However, the hotel staff assured us that improvements are on the way. Overall, we had a wonderful stay and would definitely return. Highly recommended if you're planning a trip to Chichén Itzá!
Stayed 1 night in Mar 2025

4/10 Poor

Andrea

Travelled with group
Liked: Cleanliness
Location wasn’t clear and the name of the hotel was different.
Stayed 1 night in Mar 2025