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Standard Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Classic Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Hotel Description

During your stay at Residence Lenzenau, you're just a quick walk from Ortler Ski Arena. Enjoy features like free WiFi in public areas, plus a snack bar/deli and a round-trip airport shuttle (surcharge).

  • Free Wi-Fi in some public areas
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes a playground and bicycles to rent
  • Steps from Ortler Ski Arena and 7 minutes on foot from Hochmuth Cable Car
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

About the Residence Lenzenau

Location 16 Haslachstraße, Tirolo, 39019

Renovations + Closures

This property is closed from 30 October 2022 to 30 April 2023 (dates subject to change).

The property is closed during November, December, January, February and March.

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at Residence Lenzenau. You'll have access to the outdoor pool at a partner property. This Tirolo residence is smoke free.

  • 1 floor
  • 10 guestrooms or units
  • Conference rooms
  • Deli
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Washer/dryer
  • Refrigerator

Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Merano/Meran Station (6.1 km / 3.8 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Residence Lenzenau offers 10 accommodations with washers/dryers and a safe. Rooms open to furnished balconies or patios. Kitchenettes offer fridges, stovetops, kitchenware and utensils and coffee/tea makers. Bathrooms include baths or showers and complimentary toiletries. Flat-screen televisions come with cable channels.

  • In-room kitchenette
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Separate bedroom
  • Flat-screen television
  • Cable channels
  • Fridge
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Bath or shower
  • Safe
  • Toiletries (free)
  • Desk
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Hot springs nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 9 AM - 1 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 9 AM - 1 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 6 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Children stay free - maximum age 3
  • Front desk opens daily at 9 AM
  • Social distancing measures are in place
  • Front desk closes daily at 1 PM
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Children stay free
  • Cash deposit required
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 4 (rates may vary)
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Lenzenau Tirolo
  • Lenzenau Tirolo
  • Lenzenau
  • Residence Lenzenau Tirolo
  • Residence Lenzenau Residence
  • Residence Lenzenau Residence Tirolo

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.