Family-friendly hotel with steam room and outdoor pool
Along with an outdoor pool, this hotel has a restaurant and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a fridge in a common area and a business centre are on-site.
Mansion Tepotzotlan offers 12 accommodations with complimentary bottles of water and shared/communal kitchens. LED televisions are featured in guestrooms.
Bathrooms include a shower and complimentary toiletries. This Tepotzotlán hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool and a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Mansion Tepotzotlan, you'll be within walking distance of St. Peter the Apostle Church. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
Free WiFi
Free self-parking
Enjoy a bite to eat at the restaurant
Take a swim in the outdoor pool
Services include dry cleaning/laundry, luggage storage and wedding services
On-site recreation includes a steam room, basketball and racquetball/squash
Within a 15-minute walk of St. Peter the Apostle Church and National Museum of the Viceroyalty
Airport and local-area shuttle service available for a fee
Pets welcome for a fee
Mansion Tepotzotlan offers its guests an outdoor pool and a steam room. There's a restaurant on site. Business amenities include a business centre and meeting rooms.
WiFi is free in public spaces. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference space. Barbecue grills, a vending machine, and a garden are also featured at the family-friendly Mansion Tepotzotlan. An area shuttle within 100 km and a round-trip airport shuttle are available for a fee. Self parking is free.
Smoking is allowed in designated areas at this 3-star Tepotzotlán hotel.
Mansion Tepotzotlan has a restaurant on site.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Return airport shuttle (surcharge)
Area shuttle (surcharge) up to 100 km
Free covered self parking on site
Food and drink
A restaurant
Things to do
Basketball
Bowling alley
Outdoor pool
Playground
Racquetball/squash
Steam room
Volleyball
Family friendly
Bowling alley
Laundry facilities
Outdoor pool
Playground
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services
Business services
2,691 square feet of conference space
Business centre
Meeting rooms
Outdoors
Barbecue grill
Garden
Picnic area
Pool loungers
Pool umbrellas
Accessibility
No lift
Tile flooring in room
More
Banquet hall
Designated smoking areas
Room amenities
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
LED TV
Food and drink
Free bottled water
Shared kitchen access
More
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 12:30 PM
Contactless check-out
Express check-out available
Special check-in instructions
The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets: MXN 220 per pet, per night
Maximum 2 pets
Children and extra beds
Children are welcome.
Kids stay free! One child 11 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: MXN 220 per pet, per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival at the property.
We should mention
One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Mansion Hotel Tepotzotlan
Mansion Tepotzotlan
Mansion Tepotzotlan Hotel
Mansion Tepotzotlan Hotel
Mansion Tepotzotlan Tepotzotlán
Mansion Tepotzotlan Hotel Tepotzotlán
Reviews
Mansion Tepotzotlan Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Unique hotel which was sparkling clean and quite comfortable. Lots of interesting art. If I had younger kids, I would love to take them to this hotel. The pool is gorgeous and there is a sport court. The staff were extremely nice.
Sara
Stayed 2 nights in Jul 2025
10/10 Excellent
shimon, Lakewood
Business traveller
15 Jun 2025
Liked: Amenities
Old chime feeling
shimon
Stayed 1 night in Jun 2025
10/10 Excellent
Alejandro
Travelled with partner
15 May 2025
Liked: Amenities
No AC, if you want to walk to the market is very close but tiring because the hotel is on a hill.
Great views and great hotel, nice plants in the property, the people is very nice!
You have a 24 hr doctor 100m from the hotel, which is great.
Mosquito ALERT!! Being repeleant , otherwise mosquito will bite you all night long,!! and staff does not warn you, the pool was dirty, staff was missing the next day , not found at recepttion, Not a great experience but i thought it had great potential but the mosquito and pool being dirty is a huge red flag
This is a strange hotel, the room is ok but I waited outside of the hotel for about 20 mins before the gate was unlocked and then had to always wait to get in or out. I was the only guest and I guess they didn't want to have people wandering in, but it is not the best experience....small room and overall not a great value for the price.
Makali
Stayed 1 night in Oct 2018
6/10 Okay
Jacky, West Palm Beach
29 Nov 2017
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Weird experience
The entire experience was a bit off: 1. no hotel sign - you have to ring a bell at a closed gate to get in. 2. Staff's appearance and interactions felt not professional 3. I'm pretty sure the bed linen was used before 4. We were the only guests in this rather big hotel
But room and facilities were in good condition and pool looked clean.
Excelente relación, calidad y precio, el personal muy amable y las instalaciones muy cómodas y limpias. Totalmente regresaría nuevamente
Ana Laura
Stayed 1 night in May 2025
4/10 Poor
JOSÉ
Travelled with partner
13 Apr 2025
Disliked: Property conditions & facilities
Excesivo costo para lo que ofrecen, solo hay botanas, no hay restaurante, es desagradable tener que buscar a donde salir a desayunar sobre todo.
Bebidas que se solicitan no las tienen.
Son unas excelentes villas, rodeadas de grandes y únicas esculturas, la propiedad es hermosa así como su atención. Sin embargo NO ES PET FRIENDLY a pesar de que lo dice en el anuncio; te piden que tu mascota se quede dentro de la habitación (no podrá estar en el jardín) por la agresividad de los perros del hotel.
La propiedad tiene lugar para estacionarse y las habitaciones de dividen por casona donde las áreas como sala de estar y cocina se comparten, sin embargo cada habitación tiene baño privado.
Cuenta con áreas de recreación y alberca, ojo esta es a temperatura ambiente por lo que depende del clima sentirse a gusto o no.
El servicio por parte del personal es amable.