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HOTEL LiVEMAX Ueno-Ekimae

Property class: 2.5

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Photo gallery for HOTEL LiVEMAX Ueno-Ekimae

A hotel named HOTEL LIVEMAX with a prominent illuminated sign.
A hotel reception area with a reception desk, a clock, a bookshelf, and a purple sofa.
A corridor with doors on both sides, a carpeted floor, and a ceiling with recessed lighting.
A hotel room with two beds, a desk with a computer, and a television.
A salon with a reception desk, chairs, a flower arrangement, and a vending machine.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
4-12-2 Higashiueno, Taito-ku, Tokyo, Tokyo, 110-0015
  • Place, Ueno Park
    ‪6 min walk‬
  • Place, Ameyoko Shopping District
    ‪7 min walk‬
  • Place, Ueno Zoo
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Single Room, Smoking

A hotel room with a bed, a desk, a chair, a microwave, a small refrigerator, and a window.

Single Room, Smoking

  • 8 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk, a chair, a microwave, a small refrigerator, and a window.

Single Room, Non Smoking

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room Nonsmoking

Desk, laptop workspace, blackout curtains, soundproofing

Single Room Nonsmoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room NonSmoking

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room NonSmoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Main Building Standard Single Room Non-smoking

A compact hotel room with a single bed, a desk with a computer, a small refrigerator, and a window providing natural light.

Main Building Standard Single Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (Dog Friendly)

A hotel room with a bed, a desk, a chair, a microwave, a small refrigerator, and a window.

Single Room, Non Smoking (Dog Friendly)

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a nightstand, and a green wall.

Twin Room, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Smoking

A hotel room with two beds, a nightstand, and a green wall.

Twin Room, Smoking

  • 11 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

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About this property

HOTEL LiVEMAX Ueno-Ekimae

This hotel features laundry facilities, free Wi-Fi in public areas and a vending machine. Change of towels is available on request
HOTEL LiVEMAX Ueno-Ekimae offers 81 air-conditioned accommodations with complimentary slippers and a hairdryer. This individually decorated accommodation includes desks. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

With your stay at HOTEL LiVEMAX Ueno-Ekimae, you're connected to a shopping centre and just a quick walk from Ueno Park. Enjoy features like free WiFi in public areas and laundry facilities. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Amenities include laundry facilities, a lift and a vending machine
  • 9 minutes by foot from Ueno Park and a 3-minute drive from Sensoji Temple
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of HOTEL LiVEMAX Ueno-Ekimae, you'll find a vending machine, laundry facilities, and a lift. Public spaces have free WiFi.

Smoking is allowed in designated areas at this Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • Lift (120 centimetre wide door)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: JPY 2000 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: JPY 2000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

HOTEL LiVEMAX UENO-EKIMAE Tokyo
LiVEMAX UENO-EKIMAE Tokyo
LiVEMAX UENO-EKIMAE
Hotel HOTEL LiVEMAX UENO-EKIMAE Tokyo
Tokyo HOTEL LiVEMAX UENO-EKIMAE Hotel
Hotel HOTEL LiVEMAX UENO-EKIMAE
Livemax Ueno Ekimae Tokyo
Livemax Ueno Ekimae Tokyo
HOTEL LiVEMAX Ueno Ekimae
HOTEL LiVEMAX Ueno-Ekimae Hotel
HOTEL LiVEMAX Ueno-Ekimae Tokyo
HOTEL LiVEMAX Ueno-Ekimae Hotel Tokyo

HOTEL LiVEMAX Ueno-Ekimae Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 23 out of 90 reviews
Rating 8 - Good. 25 out of 90 reviews
Rating 6 - Okay. 25 out of 90 reviews
Rating 4 - Poor. 12 out of 90 reviews
Rating 2 - Terrible. 5 out of 90 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Howson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Emerson

Liked: Cleanliness, amenities, property conditions & facilities
Good location, staff was very nice
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 days at Live Max with no issues. Room was very clean and staff super helpful. Hotel was a short work to one of Ueno's station entrance so it was very convenient.
Stayed 13 nights in May 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Ueno Station and easy to transfer to the Narito airport. Also close to the Tokyo National Museums. Lots of good restaurants in the area.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient hotel to rest for a nice before taking Sinkensen to Hokkaido. Good dining options around. And it is the very few pet friendly options around Ueno.
Stayed 1 night in May 2024
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Solid choice for traveler
Stayed 1 night in Oct 2023
Verified review

8/10 Good

Roberto

Excellent
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Wing Yin

Liked: Staff & service
Quite
Stayed 7 nights in Apr 2025
Verified review

6/10 Okay

kelly

Liked: Cleanliness, amenities, property conditions & facilities
The room is fine, perfect size for one person. Very clean. Very close to the train station and 2 small shops. Close to the market and lots of restaurants.
Stayed 4 nights in Apr 2024
Verified review

6/10 Okay

CHIHARU

dog
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Wai Fung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

The room is old and small in size

The room is old and small in size
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Kenney

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty bed linen and no house-keeping service during stay, not a hotel.
Stayed 5 nights in Mar 2023
Verified review

4/10 Poor

Jia

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not in great condition, coffee stains on the wall, table is scuffed all over. The construction noises early in the morning.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
For my fellow Americans, please realize hotel rooms in Tokyo are small. This hotel is no except. But it was clean and close to the Ueno train station. Staff spoke English well and checkin and out was no problem. It’s clean and functional. Good if you just want a crash pad which our family wanted. It’s also hard to find a hotel that will allow 4 people in 1 room. 3 seems to be the max.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Peter juul

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was too small-sized for europeans Room was clean at start, but there were no cleaning service after first night
Stayed 2 nights in Nov 2023
Verified review

2/10 Terrible

hien

Disliked: Staff & service, amenities, property conditions & facilities
When I booked via Expedia, there's no option about non-smoking or smoking. When I saw my room was for smoking, I emailed the hotel but they never answered. When arrived, they said I couldn't be changed. Cigarette smells the whole hotel!
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Shizuka

外観はキレイでしたが、部屋は普通のビジネスホテルで、床の絨毯の劣化を少し感じました。 でも泊まるだけなら問題なく宿泊できます。 上野駅自体が広い事もあってか、少し上野駅からは距離があります。ちょうど上野駅と稲荷町駅の間くらいなので、どちらかというと稲荷町駅の方が近いです。
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Saiko

Liked: Cleanliness, staff & service, property conditions & facilities
ペット(犬)と一緒に宿泊しました とても親切に対応してくださいました。
Stayed 1 night in Mar 2026
Verified review

8/10 Good

ミホコ

Liked: Cleanliness
乾燥が気になるくらいでした。テレ東以外の番組が見たかったです。
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

MAYUMI

Liked: Cleanliness, staff & service, amenities
スタッフの皆さんが温かく迎えてくれて帰りも温かくみおくってくれました。 まだお部屋も清潔で良かったです(*^^*)
Stayed 2 nights in Jan 2026
Verified review

6/10 Okay

Vincent

Disliked: Cleanliness, property conditions & facilities, room comfort

汚い部屋

机やエアクリ-ナ-の横や周りは何年間もバキュームされていなく、埃が数センチ積もっている。カ-テンも破れたりシミが着いている。 部屋のインテリアの色は信じられない位悪い。 札幌市内のリブマックホテルとは大きな違い！ ひどすぎる。泊まった部屋番号は606.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

LI-PU

Liked: Property conditions & facilities

交通方便，安靜

地理位置靠近很靠近上野站，而且位處巷弄很安靜。算是方便的選擇。房間很小，床之外幾乎不太有甚麼空間，但整體還算乾淨。我的方案沒有早餐，然後也沒有甚麼設施可以使用。比較適合整天在外活動，會需要去上野站做車的人可以考慮選擇，住宿本身也就簡單過過夜而已
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

shinnichi

Liked: Cleanliness
食事が不便だった。
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

TATSUJI

Disliked: Cleanliness
前回より清潔感がないように感じた
Stayed 1 night in Jun 2023
Verified review

4/10 Poor

チハル

Liked: Staff & service
Disliked: Cleanliness
エアコンのフィルターは埃がびっしり、空気清浄機のフィルターも埃がびっしり、暑くて使用したかったが、とても使う気にはなれなかった。素泊まり三泊で97,000円も払ったのに風呂の鏡は水垢まみれで真っ白。卓上の鏡は指紋やら何やらで汚すぎ。ベッドの下は、、、ティッシュすら捨てられておらず埃はたっぷり。思い出しただけでゾッとします。二度と泊まらないし、家族全員鼻がムズムズしてくしゃみ止まらなかった。朝食夕食なしの素泊まりで10万払ってんだから部屋の掃除位徹底されたらいいのでは？
Stayed 3 nights in May 2023