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&Here TOKYO UENO

3.0 star property

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Photo gallery for &Here TOKYO UENO

Public bath
Public bath
Lobby sitting area
Building design
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Ueno 2-chome 11-18, Tokyo, Tokyo, 110-0005
  • Place, Ameyoko Shopping District
    ‪3 min walk‬
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, University of Tokyo
    ‪4 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Superior Twin Room (Japanese-Style Room)

Superior Twin Room (Japanese-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Style Room)

  • 21 sq m
  • Sleeps 4
  • 2 Single Futons
  • City view

View all photos for Superior Twin Room (Western-Style Room)

Superior Twin Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Western-Style Room)

9.0 out of 10
Wonderful
(22 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds
  • City view

View all photos for Accessible Twin Room (Western-Style Room)

Accessible Twin Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Accessible Twin Room (Western-Style Room)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed
  • City view

View all photos for Superior Twin Room (Japanese-Western-Style Room)

Superior Twin Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Twin Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(16 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds
  • City view

View all photos for Superior Triple Room (Bunk)

Superior Triple Room (Bunk) | In-room safe, free WiFi, bed sheets

Superior Triple Room (Bunk)

9.2 out of 10
Wonderful
(10 reviews)
  • 31 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Bunk Bed
  • City view

View all photos for Superior Family Room (Japanese-Western-Style Room)

Superior Family Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Superior Family Room (Japanese-Western-Style Room)

9.0 out of 10
Wonderful
(12 reviews)
  • 36 sq m
  • Sleeps 6
  • 2 Single Beds, 1 Single Bunk Bed and 1 Single Futon
  • Park view

View all photos for Deluxe Family Room (Japanese-Western-Style Room)

Deluxe Family Room (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Japanese-Western-Style Room)

9.4 out of 10
Exceptional
(19 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Single Futons
  • Park view

View all photos for Deluxe Family Room (Takumi)

Deluxe Family Room (Takumi) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Takumi)

9.4 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Bunk Beds
  • City view

View all photos for Deluxe Family Room (Western-Style Room)

Deluxe Family Room (Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Western-Style Room)

9.6 out of 10
Exceptional
(13 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed
  • Park view

View all photos for Deluxe Family Room (Bunk)

Deluxe Family Room (Bunk) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Bunk)

9.8 out of 10
Exceptional
(34 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Single Bunk Beds
  • Park view

View all photos for Deluxe Family Room (Literature)

Deluxe Family Room (Literature) | In-room safe, free WiFi, bed sheets

Deluxe Family Room (Literature)

9.8 out of 10
Exceptional
(10 reviews)
  • 41 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Futons
  • City view

View all photos for Deluxe Suite (Japanese-Western-Style Room)

Deluxe Suite (Japanese-Western-Style Room) | In-room safe, free WiFi, bed sheets

Deluxe Suite (Japanese-Western-Style Room)

8.8 out of 10
Excellent
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Single Beds and 4 Single Futons
  • Park view

View all photos for Deluxe Suite (Bunk)

Deluxe Suite (Bunk) | In-room safe, free WiFi, bed sheets

Deluxe Suite (Bunk)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Bunk Beds
  • Park view

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About this property

&Here TOKYO UENO

Hotel with a restaurant, 3-minute walk to Ueno Park
This hotel features a restaurant, self parking and laundry facilities. WiFi in public areas is free. Other amenities include multilingual staff assistance and a vending machine. Housekeeping is available on request.
&Here TOKYO UENO offers 145 air-conditioned accommodations with a safe and complimentary slippers. 40-inch Smart televisions come with satellite channels.

Bathrooms include a separate bath and shower, toilets with an electronic bidet, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Public bath/onsen services include an indoor public bath.
The shopping around &Here TOKYO UENO gets high marks from our customers. During your stay, you're just a quick walk from Ueno Park. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Self-service breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 3-minute walk from Ueno Park and 4 minutes on foot from Ameyoko Shopping District
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at &Here TOKYO UENO. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a self-service breakfast daily from 7:00 AM to 10:00 AM.
&Here TOKYO UENO has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (JPY 3,300 per night; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,980 for adults and JPY 1,980 for children
  • A restaurant

Family friendly

  • Children's dinnerware
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Coworking space

Spa

  • Public indoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately JPY 1980 for adults and from JPY 1980 for children
  • Covered self-parking fee: JPY 3300 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking, access to the public bath facility and high chair
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay, LINE Pay, R Pay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

&Here TOKYO UENO Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 963 out of 1221 reviews
Rating 8 - Good. 208 out of 1221 reviews
Rating 6 - Okay. 31 out of 1221 reviews
Rating 4 - Poor. 14 out of 1221 reviews
Rating 2 - Terrible. 5 out of 1221 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kiara Koreen, Fontana

Stayed 4 nights in Oct 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

YES.

I searched for DAYS for a nice hotel for my family and I for our first time in Tokyo and so glad we found this one. An absolutely beautiful hotel with exceptionally kind staff and well-appointed rooms that doesn't break the bank. The location couldn’t be better, right across from Ueno Park (one of Japan’s first public parks) and conveniently next to a 7/11 (and many other food options) for our early riser friends. Highly recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at &Here before flying home through Narita. It was a short walk to the train station for a direct train to the airport. It was located close to many desirable restaurants and shops. I also loved that the lobby had a cafe inside with ample work space.
Stayed 1 night in Oct 2025

8/10 Good

Julian

Stayed 5 nights in Oct 2025

8/10 Good

Wen-Hui

Stayed 11 nights in Oct 2025

10/10 Excellent

Brando

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Yarden

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I’ve stayed at! The rooms are super big especially for Tokyo standards, comfortable beds, clean and pleasant. The staff are so nice and friendly! Best thing is the public bath and a great location! The only thing that wasn’t that great is this music they put over the speakers around the hotel that woke us up on the morning but we changed to another room and it wasn’t a problem anymore. Can’t wait to stay again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended, for sure.

Super quiet, fresh, excellent location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allen Jeremy

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Kian, New York

Stayed 5 nights in Oct 2025

10/10 Excellent

Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Great propety in Ueno, close to everything, food, shopping, groceries. Coin operated washer and dryer. Very convenient location, helpful staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Travis

Stayed 3 nights in Oct 2025

10/10 Excellent

Farid

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Gabriella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd visit and still recommended for a family stay.
Stayed 6 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms with microwave and fridge. Short, easy walk (5 mins) to Keiso skyliner airport train and another couple of minutes to ueno station. Plenty of shopping, markets, kombini and food options within 5 minutes too. We loved ueno in general and would stay in this area and at this hotel again. There is a public bath if you want to give that a go too.
Stayed 4 nights in Oct 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Good sized rooms for Japan. Great facilities like washing/drying machines. Great staff.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - close to train station, plenty of restaurants near by, walking distance to Don Quijote, Uniqlo, 7-Eleven and Lawson. Akihabara is relatively close as well. Room sizes are quite decent and very clean. Would stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great and the staff was very accommodating
Stayed 13 nights in Sep 2025

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience at this property. Clean, roomy, and walkable to anything you need including Ueno park. Easy access to akihabara and train/subway system. Will 100% be coming back on my next Japan visit!
Stayed 6 nights in Sep 2025

10/10 Excellent

Adriel, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Big room for a family of 4. Onsen was great. Staff spoke English and Spanish.
Stayed 5 nights in Sep 2025

10/10 Excellent

Yuxiang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at &Here Tokyo Ueno. The hotel is in a fantastic location, just steps away from subway stations, the Narita Skyliner, and Ueno Park, making it easy to get around and explore the city. The surrounding area is filled with shopping and dining options, and convenience stores are right nearby for quick needs. The staff were very friendly and helpful, which made the experience even more welcoming. Our 3 beds room located on the 9th floor was surprisingly spacious, very clean, and quiet — perfect for resting after a busy day in Tokyo.
Stayed 7 nights in Sep 2025

10/10 Excellent

Izumi

Liked: Cleanliness
Stayed 2 nights in Sep 2025

10/10 Excellent

Ryan

Stayed 1 night in Sep 2025