Hotel New Otani Tokyo The Main

4.5 star property
VIP Access

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Enjoy a serene riverside retreat with a modern building in the background, surrounded by lush greenery and a tranquil river.
Enjoy a drink at the curved bar, surrounded by comfortable chairs and large windows offering views of the lush surroundings.
Enjoy a delicious meal al fresco with a view of the nearby waterfall.
Seasonal outdoor pool
Relax in a spacious room with a large bed, sofa, and dining area, offering a view of the outdoors.

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Spa

Explore the area

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo The Main, Tokyo, 102-8578
  • Tokyo Midtown
    ‪2 min drive‬
  • Tokyo Imperial Palace
    ‪3 min drive‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Twin Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

  • Sleeps 4
  • 2 Single Beds

The Main Deluxe Twin Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

  • Sleeps 5
  • 2 Large Single Beds

The Main Deluxe Double Room (Bathroom With A Washing Area) Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Standard Twin, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

The Main Deluxe Twin Room, Smoking

  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds OR 2 Large Single Beds and 1 Single Sofa Bed

The Main Standard Twin, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

  • Sleeps 4
  • 2 Single Beds

The Main Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

Deluxe King Room with ¥5,000 In-House Credit Per Guest (Designated Restaurants Only), Non Smoking

  • Sleeps 4
  • 1 King Bed

The Main Single Room with Cypress Bath "Shin-Edo" - Non-Smoking

9.8 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • Sleeps 1
  • 1 Queen Bed

The Main Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Deluxe Double Room with Cypress Bath "Shin-Edo" Non-Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Standard Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

The Main Deluxe Twin Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

The Main Standard Double, Non Smoking (Restaurant reservations cannot be promised during 12/31-1/2)

  • Sleeps 4
  • 1 King Bed

The Main Quality Double Non-smoking

8.6 out of 10
Excellent
(17 reviews)
  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

The Main Standard Twin, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

The Main Standard Double Room with Cypress Bath "Shin-Edo" Non-Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Shin-Edo Suite with Cypress Bath, Non-Smoking

  • 76 sq m
  • Sleeps 4
  • 2 Large Single Beds

The Main Quality Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

The Main Deluxe Triple Room, Non Smoking

10.0 out of 10
Exceptional
(10 reviews)
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

The Main Deluxe Twin Room (Bathroom With A Washing Area) Non Smoking

  • Sleeps 4
  • 2 Large Single Beds

The Main Deluxe King, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Standard King, Non Smoking

9.2 out of 10
Wonderful
(16 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Deluxe Twin, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

The Main Junior Suite double, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 71 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

The Main Deluxe Double Room With 1 Extra Bed(For 3 People)(Bathroom With A Washing Area) Non Smoking

  • Sleeps 5
  • 1 King Bed

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About this property

Hotel New Otani Tokyo The Main

Hotel with 20 restaurants, near Tokyo Imperial Palace
This hotel features 20 restaurants, 4 bars/lounges and 3 coffee shops/cafes. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool and a business centre are on-site.
Hotel New Otani Tokyo The Main offers 554 accommodations with a safe and free newspapers. Each accommodation is individually furnished. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Tokyo hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.
Hotel New Otani Tokyo The Main's great location gets high marks from our customers. During your stay, you're just a quick walk from Hotel New Otani Tokyo. Enjoy features like free WiFi in public areas and free self-parking, plus 20 restaurants.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Drinking and dining options include 20 restaurants, 3 coffee shops/cafes and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with body treatments or facials at THE GOLDEN SPA NEW OTANI
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 1-minute drive from Tokyo Imperial Palace and a few minutes from Tokyo Tower
  • Airport shuttle service available for a fee
There are 20 restaurants and 3 coffee shops/cafes, as well as a nearby corner/local shop. You can unwind with a drink at one of the 4 bars/lounges. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. A seasonal outdoor pool, spa services, and multilingual staff are also featured at the business-friendly Hotel New Otani Tokyo The Main. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Hotel New Otani Tokyo The Main has 20 restaurants on site.
Room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:30 AM to 7:00 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 3 coffee shops/cafes
  • 4 bars/lounges

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 269 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Rooftop garden
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Children's slippers
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities or services will be unavailable from August 4 2025 to August 5 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The optional pool fee varies from JPY 5,000 - 6,000 per person, per entry. The listed optional pool fee applies to guest ages 13 and older for access to the pool. The pool fee for children ages 4-12 is JPY 2,000 per person, per entry. Children ages 0-3 can access at no charge. Please contact property for more details.
For the comfort of guests using the pool areas, this property does not permit guests with tattoos to use the outdoor seasonal pool.
Extra beds are not available for children age 3 and younger.

We should mention

  • The seasonal pool will open on 11 July and close on 07 September.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani
Hotel New Otani Tokyo
Hotel Tokyo New Otani
New Hotel Otani Tokyo
New Otani
New Otani Hotel Tokyo
New Otani Tokyo
Otani Tokyo Hotel
Tokyo New Otani
Tokyo New Otani Hotel
Hotel New Otani Tokyo Executive House ZEN & The Main Japan
New Otani Tokyo Garden Hotel
Hotel New Otani Tokyo Main
Hotel New Otani Main
New Otani Tokyo Main
New Otani Main
New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel
Hotel New Otani Tokyo The Main Tokyo
Hotel New Otani Tokyo The Main Hotel Tokyo

Hotel New Otani Tokyo The Main Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 783 out of 1043 reviews
Rating 8 - Good. 161 out of 1043 reviews
Rating 6 - Okay. 48 out of 1043 reviews
Rating 4 - Poor. 26 out of 1043 reviews
Rating 2 - Terrible. 25 out of 1043 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CHUN-HUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staffs and beautiful garden view.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an amazing staff. The room was quite large and very comfortable with a fantastic view. Lots of amenities. Hotel complex is huge and offers lots of dining options, convenience store, shopping etc. Location is great especially if you want easy access to Shinjuku, Shibuya etc. but don’t want to be right in the thick of it. Everything is close.
Stayed 3 nights in Apr 2025

4/10 Poor

Davieca, Orlando

10/10 Excellent

Danilo, Seattle

Stayed 6 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the retro feel, and I loved the gardens. Also, having a small market and restaurants on the property was really convenient. Lastly, being able to take an airport bus to Narita from the hotel was a huge plus!
Stayed 4 nights in Apr 2025

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t recommend this property enough!
Stayed 3 nights in Apr 2025

10/10 Excellent

Yusaku, Hanover

Stayed 1 night in Apr 2025

8/10 Good

Jesus

Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a reason this Hotel is designated 5 Star. All staff were top notch as well as the property, amenities, and the beauty of grounds.
Stayed 4 nights in Apr 2025

6/10 Okay

steve

Liked: Staff & service, property conditions & facilities
Great position friendly staff always helpful Meals were very expensive compared to everywhere else and our room smelt like smoke and we requested non smoking.
Stayed 4 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent service.
Stayed 4 nights in Feb 2025

10/10 Excellent

Syeda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 5 star hotel experience
Stayed 6 nights in Apr 2025

2/10 Terrible

Andy

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I reserved at a discounted rate and the hotel charged lost price and refused to help resolve the issue
Stayed 4 nights in Apr 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel. Meals eaten there were exceptional, the hotel's Japanese garden divine. Enjoyed special touches such as a handwritten weather forecast and origami next to bed at turn down.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the Is hotel. From check in to check out everything was fantastic. The room was amazing. The only thing I would change is it would have been nice to have a smart tv to stream.

10/10 Excellent

Aaron

Great hotel and an amazing property in general. The Japanese gardens that they highlight on the website are even better in person and actually made many of the other local gardens look boring and a bit run down. The hotel is also very nice. The staff were all very friendly and helpful! They really cared about helping you out! Good location though you did have to travel a little for food options outside of the hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful!
Stayed 3 nights in Apr 2025

10/10 Excellent

Mai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable luxury

Convenient posh stay in Tokyo
Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing beautiful Stay

I booked this room for a friend, I have a second room booked for me. Everything in and outside ( especially the Garden) is phantatic, excellent. I have really enjoyed my stay and my friend saud the same. We are sad to leave, but for sure we will come back. Also i am very positive about the japanese guests, which are very polite, quite, well dressed. This makes a stay also more attractive. The location of the hotel is also very good , some minutes to walk you have the next Metro station but also Garden, Shrine and a good Restaurant area nearby. ( hotel Restaurants are also excellent).
Stayed 2 nights in Apr 2025

10/10 Excellent

Zane

Liked: Staff & service, property conditions & facilities
Great spot in quiet district near Park Hyatt
Stayed 4 nights in Apr 2025

10/10 Excellent

BRENDA VERONICA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff. I loved it and will come back!
Stayed 9 nights in Apr 2025

10/10 Excellent

Vicki

Stayed 4 nights in Apr 2025

10/10 Excellent

Ikuko

Stayed 3 nights in Apr 2025