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Hyatt House Tokyo Shibuya

4.0 star property

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Photo gallery for Hyatt House Tokyo Shibuya

Terrace/patio
Creator video - submitted by Agnes Kumala
Indoor pool
Fitness facility
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Housekeeping

Explore the area

View in a map
3-3 Sakuragaoka-Cho, Shibuya-ku, Tokyo, Tokyo, 150-0031
  • Place, Shibuya Sky
    ‪3 min walk‬
  • Place, Shibuya Crossing
    ‪6 min walk‬
  • Place, Hachikō Memorial Statue
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪31 min drive‬

Room options

View all photos for Deluxe Twin Room (with sofa bed)

Deluxe Twin Room (with sofa bed) | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room (with sofa bed)

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Room (with sofa bed)

Deluxe Room (with sofa bed) | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room (with sofa bed)

10.0 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Suite

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Suite

  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Twin Suite

In-room safe, desk, laptop workspace, blackout curtains

Twin Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for King Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout curtains

King Room with Sofa Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout curtains

King Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Room

In-room safe, desk, laptop workspace, blackout curtains

King Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (with Day Bed)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed (with Day Bed)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room (with Day Bed)

Premium Twin Room (with Day Bed) | In-room safe, desk, laptop workspace, blackout curtains

Premium Twin Room (with Day Bed)

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room with Sofa Bed

In-room safe, desk, laptop workspace, blackout curtains

Twin Room with Sofa Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

In-room safe, desk, laptop workspace, blackout curtains

King Suite

  • Sleeps 4

2 Twin Bed Deluxe Room

  • Sleeps 3

Twin Room With Sofa Bed

  • Sleeps 3

King Room

  • Sleeps 2

Deluxe King With Sofa Bed

  • Sleeps 3

View all photos for Deluxe King Suite

Interior

Deluxe King Suite

  • Sleeps 4

Twin Suite

  • Sleeps 4

View all photos for Deluxe Twin Suite

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Suite

  • Sleeps 4

King Bed With Sofa Bed

  • Sleeps 3

1 King, Premium (with Day Bed)

  • Sleeps 3

2 Twin Beds, Premium (with Day Bed)

  • Sleeps 3

King Room With City View

  • Sleeps 2

View all photos for 2 Bedroom Suite(Connecting Rooms)

In-room safe, desk, laptop workspace, blackout curtains

2 Bedroom Suite(Connecting Rooms)

  • Sleeps 6

Similar properties

Exterior
Hotel Indigo Tokyo Shibuya by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, 546 reviews
The price is CHF 271
4 Jan - 5 Jan 2026
Hotel Indigo Tokyo Shibuya by IHG

About this property

Hyatt House Tokyo Shibuya

Central Tokyo hotel connected to a shopping centre, 6-minute walk to Shibuya Crossing
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, concierge services and dry cleaning. Change of towels is available on request
Hyatt House Tokyo Shibuya offers 126 air-conditioned accommodations with washers/dryers and laptop-compatible safes. This accommodation offers separate sitting areas. A pillow menu is available. 55-inch Smart televisions come with premium digital channels. Accommodation at this 4-star hotel has kitchens with espresso makers. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
With your stay at Hyatt House Tokyo Shibuya, you're connected to a shopping centre and just a quick walk from Shibuya Crossing. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Hachikō Memorial Statue and 6 minutes on foot from Shibuya Sky
Hyatt House Tokyo Shibuya offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Hyatt House Tokyo Shibuya also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Hyatt House Tokyo Shibuya has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 2,500 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room kitchen
  • In-room washing machine/dryer
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Front entrance ramp
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (180 centimetre wide door)
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • Built in 2023
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 2500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Tokyo Shibuya Hotel
Hyatt House Tokyo Shibuya Tokyo
Hyatt House Tokyo Shibuya Hotel Tokyo

Hyatt House Tokyo Shibuya Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 182 out of 210 reviews
Rating 8 - Good. 22 out of 210 reviews
Rating 6 - Okay. 3 out of 210 reviews
Rating 4 - Poor. 2 out of 210 reviews
Rating 2 - Terrible. 1 out of 210 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and nice and great location!
Stayed 4 nights in Aug 2025

8/10 Good

F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Hyatt House. The staff was fluent in English and extremely helpful with everything throughout our stay. We were surprised that water was left for us each day. My daughters bought stuffed animals from Tokyo Disney Seas and the next day when we returned to the hotel, they found them sitting on the beds that had the sheets replaced - it was one of those cute things that you did not expect!’ The location was also perfect for dining, shopping and transportation. It was easy to get to other areas in Tokyo via subway or taxi. If we ever visit the area again, we will definitely be returning to this hotel.
Stayed 5 nights in Aug 2025

10/10 Excellent

Donya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing experience ever!

This was one of the best hotels I have ever stayed in! From the time I walked in the door, until I checked out, it didn't disappoint. The service was A+, on the same level as the Ritz-Carlton. Beyond clean! Every amenity that you could possibly need, and the location was everything! When we visit Tokyo again, I will be staying at the Hyatt Tokyo.
Stayed 7 nights in Aug 2025

10/10 Excellent

EDITH

Stayed 1 night in Aug 2025

10/10 Excellent

Sharyne McCombs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat, nicely appointed hotel in a convenient, walkable area. Friendly, helpful staff.
Stayed 7 nights in Jul 2025

10/10 Excellent

Manuella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a 5 min walk from the crossing. Lots of options. During the hot days the pool helped keep us cool. It was a great place and the amenities were great. Definitely will be back.
Stayed 6 nights in Jul 2025

10/10 Excellent

annie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatest
Stayed 4 nights in Jul 2025

10/10 Excellent

Laurin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and wonderful stay!
Stayed 5 nights in Jul 2025

10/10 Excellent

antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within walking distance of the Shibuya JR line and the Shibuya Scramble intersection A lot of restaurants and things to see in a compact area, explore the immediate area around the hotel, everything is brand-spanking new! It really has a futuristic feel to it, especially at night.
Stayed 4 nights in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to shibuya station. Quiet, clean, and comfortable. Friendly staff. Would stay here again.
Stayed 6 nights in Jul 2025

10/10 Excellent

EMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Muhammad

Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great. Washer dyer, really a lot of attention to detail. House cleaning never bothered you yet the room was always cleaned. They did a pretty good job with breakfast, but I wouldn’t say it was amazing. Very close to Shibuya station and like a 10 minute walk to the scramble, so close enough to get out to the train or surrounding area, but peaceful enough to take it easy and get back to home base when needed.
Stayed 8 nights in Jul 2025

8/10 Good

oestman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but no concierge that was very disappointing for a first timer.
Stayed 7 nights in Jul 2025

10/10 Excellent

Pian

Stayed 3 nights in Jul 2025

8/10 Good

Belkis

Stayed 3 nights in Jul 2025

10/10 Excellent

kayla, staten island

Stayed 6 nights in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2025

10/10 Excellent

Jenny

Liked: Room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this hotel a ton. The rooms were huge and helpful to have a washing machine and dryer. The location was perfect for riding trains. The staff were kind and respectful . And everything was so clean
Stayed 4 nights in Jun 2025

10/10 Excellent

Brett

Stayed 6 nights in Jun 2025

10/10 Excellent

Osmo

Stayed 4 nights in Jun 2025

10/10 Excellent

Linda

Stayed 5 nights in Jun 2025

10/10 Excellent

Kevin, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing! Excellent service by every team member! Highly recommend! And so close to the Shibuya Station too!
Stayed 5 nights in May 2025