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Prince Smart Inn Ebisu

3.5 star property

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Photo gallery for Prince Smart Inn Ebisu

Front of property
Café
Hallway
Hallway
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3-11-25 Ebisuminami, Tokyo, Tokyo
  • Place, Yebisu Garden Place
    ‪9 min walk‬
  • Place, Cerulean Tower
    ‪4 min drive‬
  • Place, Shibuya Crossing
    ‪4 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for Standard Single Room with Complimentary Light Breakfast - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room with Complimentary Light Breakfast - Non-Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Double (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin (Up to 2 Adults), with Complimentary Light Breakfast - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

View all photos for Room Selected at Check-In with Complimentary Light Breakfast - Non-Smoking

Room Selected at Check-In with Complimentary Light Breakfast - Non-Smoking | Exterior detail

Room Selected at Check-In with Complimentary Light Breakfast - Non-Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed OR 2 Single Beds

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About this property

Prince Smart Inn Ebisu

This smoke-free hotel features a coffee shop/cafe, a microwave in a common area and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, express check-in and a front desk safe.
Prince Smart Inn Ebisu offers 82 accommodations with a safe and complimentary slippers. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bidets, toilets with an electronic bidet and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Prince Smart Inn Ebisu. During your stay, you'll be within walking distance of Shibuya Crossing. You'll find features such as free breakfast and free WiFi in public areas, plus a coffee shop/cafe.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include a front desk safe, locker space and laundry facilities
  • Just a 3-minute drive from Shibuya Crossing and a few minutes from Roppongi Hills
There's a coffee shop/cafe on site. Free breakfast is served daily. Public spaces have free WiFi. Prince Smart Inn Ebisu also features a vending machine, laundry facilities, and express check-in.

This 3.5-star Tokyo hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 6:30 AM to 11:00 AM
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Luggage storage is available before check-in only on a first-come, first served basis. Guests using luggage storage must register at self check-in kiosk.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Prince Smart Inn Ebisu Hotel
Prince Smart Inn Ebisu Tokyo
Prince Smart Inn Ebisu Hotel Tokyo

Prince Smart Inn Ebisu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 223 out of 418 reviews
Rating 8 - Good. 123 out of 418 reviews
Rating 6 - Okay. 42 out of 418 reviews
Rating 4 - Poor. 19 out of 418 reviews
Rating 2 - Terrible. 11 out of 418 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Arielle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, simple hotel with rooms that aren’t huge but it worked well for us as we weren’t spending much time in the rooms.
Stayed 4 nights in Dec 2025

6/10 Okay

Ellie

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Incredibly small room, meager amenities
Stayed 2 nights in Dec 2025

8/10 Good

Gerald, San Jose

Stayed 4 nights in Dec 2025

8/10 Good

Alexander

Stayed 6 nights in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

6/10 Okay

carlos

Liked: Cleanliness
The hotel is comfortable, but when my family and I were there, we had many problems with the internet and the TV never worked, even though they tried to fix the problem. The staff was very friendly and helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

paul

Stayed 4 nights in Nov 2025

6/10 Okay

Gary

Stayed 2 nights in Nov 2025

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, lovely clean rooms, free breakfasts. Would stay here again next time.
Stayed 8 nights in Nov 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service
Excellent location. No baggage storage after checkout.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 5 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 5 nights in Nov 2025

10/10 Excellent

waleed, falls church

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again
Stayed 4 nights in Oct 2025

10/10 Excellent

Daichi

Stayed 4 nights in Oct 2025

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, property conditions & facilities
Private, quiet, very clean
Stayed 7 nights in Sep 2025

4/10 Poor

Joseph

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This accommodation doesn’t provide luggage storage services once guests have checked out. If you’re considering staying here, be aware they won’t hold your bags after checkout, so you’ll need alternative storage arrangements if you’re not leaving the area immediately. I regret not checking Google feedback before making my reservation. On Expedia, I saw the property was in a peaceful, accessible location with rates fitting my budget. I missed mentions about their no-storage-after-checkout policy. I was traveling with one medium and one large bag, as I was continuing to another country afterward. At checkout, I asked if staff could hold my belongings. The worker showed me his phone with a Google translation: “According to our website policy, we cannot store bags after checkout. Please use the coin lockers at Ebisu station.” The storage compartments in the lobby are only for guests checking in that day. I felt I wasn’t valued as a guest once I’d checked out. One star for creating unnecessary hassle, wasting my time, and stressing my day as I scrambled to solve my luggage situation for the hours before my flight. The mattresses are comfortable and rooms are adequately sized for solo travelers. The location is reasonably quiet. The sink was outside the bathroom, which was a small space with just the shower. Fine for one person, but worth noting for those traveling with companions who want privacy while changing.​​​​​​​​​​​​​​​​
Stayed 4 nights in Sep 2025

2/10 Terrible

mieko

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Jacob, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet location with easy access to transportation
Stayed 2 nights in Aug 2025

10/10 Excellent

LeeanneSmith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central yet quiet location. Had all that we needed for pleasant stay. The light breakfast was great as we started our days of sightseeing!
Stayed 5 nights in Aug 2025

10/10 Excellent

Virman

Stayed 3 nights in Jul 2025

8/10 Good

Makeda, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a no frills property relatively close to Ebisu train station. There is also shopping amd restaurants nearby. Using the GO taxi app was a bit unreliable as the GPS did not direct drivers to the front of the hotel. The included breakfast was simple but tasty.
Stayed 3 nights in Jul 2025

8/10 Good

maiyaesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and wifi being included was a nice touch
Stayed 7 nights in Jul 2025

8/10 Good

Tri Thanh

Stayed 4 nights in Jul 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was small! Bed v comfortable. Little choice for breakfast. Nice area.
Stayed 4 nights in Jul 2025

6/10 Okay

Michael

Business traveller
Disliked: Staff & service
Nothing special, rooms are very small. Expensive for what you get
Stayed 3 nights in Jul 2025