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SHIBUYA STREAM HOTEL

4.0 star property

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Photo gallery for SHIBUYA STREAM HOTEL

Lobby
1 bedroom, soundproofing, free WiFi, bed sheets
Bar (on property)
Exterior
1 bedroom, soundproofing, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
  • Shibuya Crossing
    ‪5 min walk‬
  • Tokyo Tower
    ‪4 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin, Maxium 4 Beds, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin, Maxium 4 Beds, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Corner Twin Room, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Non Smoking

  • 43 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Semi Double Room, Non Smoking (Shower Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room, Non Smoking (Shower Only)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room, Maximum 4 Beds, City View, Non Smoking

  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room, 1 King Bed, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Accessible Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Accessible Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Semi Double Room (shower Booth Only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Semi Double Room (shower Booth Only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room with Bathtub

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room with Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room (shower booth only)

1 bedroom, soundproofing, free WiFi, bed sheets

Standard Double Room (shower booth only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Superior Corner Twin Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Stream Double Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Stream Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Corner Twin Room (up To 4 People)

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room (up To 4 People)

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Corner Twin Room

1 bedroom, soundproofing, free WiFi, bed sheets

Deluxe Corner Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1629)
The price is CHF 297
for 1 room
21 Jun - 22 Jun
Shibuya Excel Hotel Tokyu

About this property

SHIBUYA STREAM HOTEL

Luxury hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning and laundry facilities. Weekly housekeeping is available.
SHIBUYA STREAM HOTEL offers 177 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions come with pay-per-view films.

Bathrooms include a shower and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at SHIBUYA STREAM HOTEL. During your stay, you're just a quick walk from Shibuya Crossing. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • 8 minutes by foot from Shibuya Crossing and a 4-minute drive from National Stadium
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury SHIBUYA STREAM HOTEL also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
SHIBUYA STREAM HOTEL has a restaurant on site.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 2,800 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,500 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 35 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3500 per person
  • Self-parking fee: JPY 2800 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Housekeeping service is provided once every 3 days.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu

SHIBUYA STREAM HOTEL Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 1005 reviews
Rating 8 - Good. 187 out of 1005 reviews
Rating 6 - Okay. 45 out of 1005 reviews
Rating 4 - Poor. 13 out of 1005 reviews
Rating 2 - Terrible. 17 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Xin Hui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to access public transport and right next to the scramble crossing, plenty of food and shopping options (various price ranges as well) quiet at night, hot showers, great service and care from staff (check in/out staff all spoke English well, dining area staff did not). Cons include: breakfast buffet had mainly Western options which was disappointing, and the bed quality and pillow options were not the best.
Stayed 4 nights in Feb 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this place
Stayed 5 nights in Feb 2025

10/10 Excellent

Uen Tung

Stayed 1 night in Feb 2025

8/10 Good

Alexis, Vancouver

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location however rooms were small and lacked storage for luggage within the room. Hotel was very clean.
Stayed 10 nights in Feb 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff
Stayed 11 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SHIBUYA Stream Hotel

Great rooms and overall facilities. Excellent location in Tokyo.
Stayed 6 nights in Feb 2025

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel rooms a little small but to be expected but spotless and service first class. Good breakfast but the location was perfect lots of dining and bars around the hotel and situated at the SHIBUYA metro cheap clean easy to use enables you to get to all the major attractions easily loved Tokyo the culture and the people
Stayed 5 nights in Feb 2025

10/10 Excellent

Kristsupbhapong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

David, Seven hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location. Okay value for money. Would stay again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Good size rooms. Kid friendly
Stayed 3 nights in Feb 2025

10/10 Excellent

Frances

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying here and would stay here again! Location is EVERYTHING: Shibuya Stream is located in the heart of Shibuya and super convenient to get around everywhere! We barely had to take the train this trip as we were able to walk to most destinations. There are tons of restaurants and shops that are extremely close / connected to the hotel. As for the size of room, it is big compared to most standard Japan hotels: the one queen bed room fit 2 of us comfortably and we had 3 big luggages that we were able to open easily. Our room also had a full sized tub with the shower next to it which was nice (they even had bath salts for us to use which was perfect for all the walking we did everyday.) They have toiletries & face masks available downstairs for guests to take. Love that they also have a robot to come deliver any items requested LOL The hotel is also connected to the train station which was a time saver! You just head to the 3rd floor and it takes you straight to the train station; extremely convenient for getting to Narita airport (you just hop on the Narita express!).
Stayed 4 nights in Jan 2025

10/10 Excellent

Wan sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean and near train station. Lots of food and shopping in vicinity.
Stayed 3 nights in Jan 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveniently located beside Shibuya station. There are plenty of coffee and dining options in the mall attached to the hotel, and a selection of free amenities in the lobby. All the staff we spoke to were lovely, and spoke English. We'll certainty be back if we return to Tokyo!
Stayed 5 nights in Jan 2025

8/10 Good

Leo, CERRITOS

Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2024

10/10 Excellent

clarissa, Daly City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay in this hotel. Staff are very helpful with our needs.
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Aneil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Shibuya Stream Hotel! Newer property, friendly staff, great bed and the AC worked exceptionally well. The hotel is conveniently located next to New South Gate, which grants easy access to the Narita Express and the Yamanote line. There are tons of restaurants on floors 1-3 of the building. Shibuya Scramble Square is right next to the building and Shibuya Crossing is just a few minutes away on foot. Would stay there again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Catherine

Stayed 3 nights in Jan 2025

6/10 Okay

Wai Man

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms for Japan , buffet breakfast amazing and very close to Shibuya JR
Stayed 5 nights in Jan 2025