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Sotetsu Fresa Inn Ueno Okachimachi

3.0 star property

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Photo gallery for Sotetsu Fresa Inn Ueno Okachimachi

Lobby
Point of interest
Hallway
Laundry room
[Non-Smoking] Twin (Adjoining Rooms cannot be requested) | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
Ueno 1-20-8, Taito-ku, Tokyo, 111-0005
  • Place, Ameyoko Shopping District
    ‪1 min walk‬
  • Place, Ueno Park
    ‪3 min walk‬
  • Place, Ueno Zoo
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪42 min drive‬

Room options

View all photos for Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2

View all photos for Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room

  • Sleeps 2

View all photos for Universal Room

Desk, blackout curtains, iron/ironing board, free WiFi

Universal Room

  • Sleeps 1

View all photos for [Non-Smoking] Corner Double (Adjoining Rooms cannot be requested)

[Non-Smoking] Corner Double (Adjoining Rooms cannot be requested) | Desk, blackout curtains, iron/ironing board, free WiFi

[Non-Smoking] Corner Double (Adjoining Rooms cannot be requested)

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Single

Desk, blackout curtains, iron/ironing board, free WiFi

[Non-Smoking] Single

8.0 out of 10
Very good
(1 review)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for [Non-Smoking] Superior Single

Desk, blackout curtains, iron/ironing board, free WiFi

[Non-Smoking] Superior Single

9.4 out of 10
Exceptional
(11 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for [Non-Smoking] Semi-Double

Desk, blackout curtains, iron/ironing board, free WiFi

[Non-Smoking] Semi-Double

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for [Non-Smoking] Double

Desk, blackout curtains, iron/ironing board, free WiFi

[Non-Smoking] Double

8.8 out of 10
Excellent
(23 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Twin (Adjoining Rooms cannot be requested)

[Non-Smoking] Twin (Adjoining Rooms cannot be requested) | Desk, blackout curtains, iron/ironing board, free WiFi

[Non-Smoking] Twin (Adjoining Rooms cannot be requested)

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single Room

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room

  • Sleeps 1

View all photos for Superior Single Room

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1

View all photos for Corner Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Corner Double Room

  • Sleeps 2

View all photos for Semi Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Semi Double Room

  • Sleeps 2

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About this property

Sotetsu Fresa Inn Ueno Okachimachi

Along with a microwave in a common area, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and gift shops/newsstands. Housekeeping is available on request.
Sotetsu Fresa Inn Ueno Okachimachi offers 155 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bidets and complimentary toiletries. This Tokyo hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Sotetsu Fresa Inn Ueno Okachimachi. During your stay, you're just a quick walk from Ueno Park. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a gift shop
  • Just a 4-minute walk from Ueno Park and a 3-minute drive from Tokyo Dome
Sotetsu Fresa Inn Ueno Okachimachi offers its guests a vending machine, gift shops/newsstands, and complimentary newspapers in the lobby. Public spaces have free WiFi and wired Internet. Sotetsu Fresa Inn Ueno Okachimachi also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This 3-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,200 per person

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The name on the booking must match the name on the passport.
Parcel deliveries will be accepted only for guests in house or checking in within a week of the day of receipt. Guests should write the name of the guest and check-in date on the package. The property cannot hold very large bags, large amounts of baggage, or items that require refrigeration or freezing. Please note that the property will not pay cash on delivery, so guests should make sure to pay before sending their items.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately JPY 1200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Alipay, PayPay and LINE Pay
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Sotetsu Fresa Inn Ueno-Okachimachi Tokyo
Sotetsu Fresa Ueno-Okachimachi Tokyo
Sotetsu Fresa Ueno-Okachimachi
Sotetsu Fresa UenoOkachimachi
Sotetsu Fresa Ueno Okachimachi
Sotetsu Fresa Inn Ueno Okachimachi Hotel
Sotetsu Fresa Inn Ueno Okachimachi Tokyo
Sotetsu Fresa Inn Ueno Okachimachi Hotel Tokyo

Sotetsu Fresa Inn Ueno Okachimachi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 561 out of 1002 reviews
Rating 8 - Good. 350 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel! I traveled with my partner and dad and we booked two rooms. Both rooms were awesome. I don't remember ever booking corner rooms, but we had corner rooms here that were quite a bit roomier than the average Tokyo hotel room, and had a great view. Also the bed here was significantly more comfy than others we had throughout Japan. Excellent front desk service and luggage storage and amenities! I would gladly stay here again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Location was great, room was nice, and staff was helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Justin, Burlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect hotel, I loved my stay and I hope to be back next year!
Stayed 13 nights in Dec 2025

10/10 Excellent

Soo Mei

Liked: Staff & service
Stayed 6 nights in Dec 2025

8/10 Good

Gerald

Stayed 1 night in Dec 2025

10/10 Excellent

Calista David

Liked: Cleanliness, amenities, property conditions & facilities
Lots of amenities and staff were very helpful with any questions. Hotel location was also great, very close to multiple stations- max about 10-15 minutes to Ueno station, ueno-hirokoji station being right around the corner etc. Plenty of food too including all the convenience stores- 7/11, family mart & lawson, with ameyoko market being nearby and nakamise shopping st just a few train stops away! I could go on and on but in a nutshell location is very good - you’d really like it!
Stayed 7 nights in Dec 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

Suyin Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Superb location, right in the centre of Ueno with enough bustling yet with space and peace at the same time. Close to multiple train stations within 3-5 minutes walk, and Ameyoko shopping street! Many good restaurants around too. It’s very welcoming to return to this brightly lit hotel every day. Room was spacious for a solo traveller, bed was huge and comfortable. Staff were also really helpful and friendly. Would stay again!
Stayed 5 nights in Sep 2025

10/10 Excellent

Jason

Stayed 6 nights in Nov 2025

10/10 Excellent

LEON

Stayed 9 nights in Oct 2025

6/10 Okay

Colleen

Stayed 1 night in Nov 2025

10/10 Excellent

Erika

Stayed 7 nights in Oct 2025

8/10 Good

Ranchida

Liked: Cleanliness, staff & service
“The room isn’t soundproof, so you can hear noise from the hallway and neighboring rooms, such as the door opening, people speaking loudly, packing, or someone knocking on the next door
Stayed 8 nights in Nov 2025

8/10 Good

Patricia

Great location, clean, equipt, bkfst, good rates. All we needed and appreciated the plug in strip. Bring your own wash cloth.
Stayed 3 nights in Nov 2025

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Haneda or Narita. Shipping was great. Went to R/Q for sushi and it was the best. They kept our bags so we could Al our last day. Finally got a soft bed and 2 pillows. They also have 2 elevators instead of one. Get the double room for more space.
Stayed 1 night in Nov 2025

8/10 Good

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business hotel. The breakfast add on on Hotels is a rip off. You can get the breakfast for 850jpy, less than 7usd at the restaurant.
Stayed 1 night in Oct 2025

8/10 Good

Mathew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay around the Ueno area. Heaps of train stations nearby. Rooms are modest, as expected in most of Japan. Overall, no complaints.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Life saving air conditioning during the heat jn summer. Helpful and awesome staffs! Convenient location, and near train stations
Stayed 9 nights in Sep 2025

10/10 Excellent

Said, Odessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but great place to stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Tahiry

Stayed 1 night in Oct 2025

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel. Small rooms like most. Very comfortable bed.
Stayed 1 night in Oct 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Nantawan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Marwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025