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The Strings by InterContinental Tokyo by IHG

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Lobby sitting area
Creator video - submitted by Fancy Nanc-ista
1 bedroom, premium bedding, down duvets, minibar
Lobby
Chapel

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
26-32/F Shinagawa East One Tower, 2-16-1 Konan, Tokyo, Tokyo-to, 108-0000
  • Place, Shinagawa Prince Cinema
    ‪12 min walk‬
  • Place, Meguro River
    ‪17 min walk‬
  • Place, Sengakuji Temple
    ‪20 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪27 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, down duvets, minibar

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(14 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Club lounge access (Luxury Bath, View)

Free toiletries, hair dryer, bathrobes, slippers

Premium Room, 1 King Bed, Club lounge access (Luxury Bath, View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 Double Bed

1 bedroom, premium bedding, down duvets, minibar

Classic Room, 1 Double Bed

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds, Club lounge access

1 bedroom, premium bedding, down duvets, minibar

Premium Room, 2 Single Beds, Club lounge access

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds (Bath Shower Combination)

1 bedroom, premium bedding, down duvets, minibar

Premium Room, 2 Single Beds (Bath Shower Combination)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Club lounge access

1 bedroom, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, minibar

Premium Room, 1 King Bed

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | 1 bedroom, premium bedding, down duvets, minibar

Room, 1 Bedroom

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | 1 bedroom, premium bedding, down duvets, minibar

Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room

Room amenity

Classic Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View | 1 bedroom, premium bedding, down duvets, minibar

Classic Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(19 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Club lounge access

1 bedroom, premium bedding, down duvets, minibar

Premium Room, Club lounge access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | 1 bedroom, premium bedding, down duvets, minibar

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Bedroom (Dining Area, Top Floor)

Room, 1 Bedroom (Dining Area, Top Floor) | 1 bedroom, premium bedding, down duvets, minibar

Room, 1 Bedroom (Dining Area, Top Floor)

  • City view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Strings by InterContinental Tokyo by IHG

This smoke-free hotel features 2 restaurants, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a conference centre and self parking.
The Strings by InterContinental Tokyo by IHG offers 201 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at The Strings by InterContinental Tokyo by IHG. During your stay, you'll be within walking distance of Tokyo Bay. Free WiFi in public areas, 2 restaurants and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Enjoy Italian cuisine while dining at Melodia Italian Grill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 3-minute drive from Tokyo Bay and 6 minutes from Tokyo Tower
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 4 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1938 square feet (180 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury The Strings by InterContinental Tokyo by IHG. For a fee, parking is available.

This 5-star Tokyo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Melodia Italian Grill – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare.
CHINA SHADOW – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Rhythmos Cafe and Bar – This bar only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (JPY 3,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,313 for adults and JPY 3,083 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CHINA SHADOW
  • Melodia Italian Grill
  • Rhythmos Cafe and Bar

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (1,938 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 5000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5313 for adults and from JPY 3083 for children
  • Covered self-parking fee: JPY 3000 per night (in/out privileges)
  • Rollaway bed fee: JPY 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Strings
InterContinental Strings Tokyo
InterContinental Tokyo Strings
Strings InterContinental
Strings InterContinental Hotel
Strings InterContinental Hotel Tokyo
Strings InterContinental Tokyo
Strings Tokyo InterContinental
Tokyo InterContinental Strings
Tokyo Strings
Strings InterContinental Tokyo Hotel
The Strings By Intercontinental Tokyo Hotel Minato
The Strings By InterContinental Tokyo Japan

The Strings by InterContinental Tokyo by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 713 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent breakfast buffet. Rooms are very clean, beds are comfortable and staff is lovely. Second time was a charm!
Stayed 1 night in Feb 2026

2/10 Terrible

James

Liked: Cleanliness
Disliked: Amenities
This hotel was on par with a 3.5 star American corporate conference hotel. Uninspired food, decor and experience. Zero amenities.
Stayed 1 night in Jan 2026

10/10 Excellent

SONIA

Stayed 2 nights in Feb 2026

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was very pleasant and courteous. Never had one negative interaction. Rooms were clean and very comfortable! Location was convenient to trains, food and shopping.
Stayed 4 nights in Jan 2026

10/10 Excellent

Richard, Foster City

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The Strings is a world class hotel -- great rooms and amenities. The breakfast buffet is one of the best around Tokyo in its price range. Located next to Shinagawa Station, the hotel is highly convenient to the train system, including the Shinkansen, and to Haneda Airport.
Stayed 5 nights in Jan 2026

10/10 Excellent

Joel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unmatched hospitality, less than 5 minutes walk to Shinagawa station, premium amenities.
Stayed 5 nights in Jan 2026

10/10 Excellent

Brigitte

Stayed 3 nights in Jan 2026

10/10 Excellent

sonya

Liked: Cleanliness, amenities, property conditions & facilities
Lots of choices, beautiful set-up. Staff amazing 👏 Temperature of the food , perfect and the chef simply fantastic.
Stayed 4 nights in Jan 2026

10/10 Excellent

Navid

Stayed 3 nights in Dec 2025

6/10 Okay

Marcella

Stayed 3 nights in Dec 2025

10/10 Excellent

hui

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location , caring and nice staff , clean room , delicious foods
Stayed 8 nights in Dec 2025

10/10 Excellent

Jaime

Stayed 5 nights in Nov 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The staff were lovely and very helpful. The rooms were beautiful and very clean. We had an amazing view. Overall 10/10
Stayed 6 nights in Dec 2025

6/10 Okay

Isabel

Disliked: Property conditions & facilities
The room they gave us was very spacious. Yet, you could hear the trains and noise from the street. Overall, the hotel seemed more like a 4 star old fashioned hotel with 0 luxury feel
Stayed 1 night in Nov 2025

10/10 Excellent

Yoshiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is hard to beat—very convenient if you’re traveling by train from Shinagawa Station. The breakfast was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Takahiro

Stayed 1 night in Nov 2025

8/10 Good

Ruiyang

Liked: Cleanliness, amenities
The shower was leaking. Other than that, the stay was pretty awesome. Location was great, night view from my room was great. The buffet was great initially, but similar as the day goes by.
Stayed 9 nights in Nov 2025

6/10 Okay

Tyler

Stayed 5 nights in Nov 2025

10/10 Excellent

India

Liked: Cleanliness, amenities, property conditions & facilities
By far the best hotel in Tokyo they made my birthday stay absolutely amazing! I will definitely return when I come back to Japan
Stayed 3 nights in Oct 2025

8/10 Good

Guerline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle, Kirkland

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was luxuriously spacious and we had a wonderful view of the trains. We felt like VIP and loved the toys stadd provided our young son. Top notch service. We cant wait until we stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shinji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of the best stay I’ve ever made. Excellent place and this place will be my stay place from now on.
Stayed 3 nights in Sep 2025

10/10 Excellent

Felecia Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Shinagawa Transit Station - JR Railway Lines and the Bullet Train; Shops, eatries, park (Shinagawa FOR REST). The hotel is pristine; great customer service; every staff member that I've encountered spoke English and extremely helpful; breakfast buffet was great; the overall quality of service and stay was exceptional. Highly recommend THE STRINGS by INTERCONTINENTAL Tokyo
Stayed 9 nights in Sep 2025

10/10 Excellent

Lindsay

Stayed 9 nights in Sep 2025

10/10 Excellent

Aryam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, easy access to trains & Shinkansen line.
Stayed 5 nights in Aug 2025