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Tokyo Marriott Hotel

5.0 star property

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Photo gallery for Tokyo Marriott Hotel

42-inch LCD TV with cable channels, TV
Lounge
View from property
Lounge
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
4-7-36 Kitashinagawa, Shinagawa-ku, Tokyo, Tokyo-to, 140-0001
  • Place, Gotenyama Garden
    ‪1 min walk‬
  • Place, Meguro River
    ‪6 min walk‬
  • Place, Shinagawa Shrine
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪26 min drive‬

Room options

View all photos for High Floor Deluxe, Guest room, 2 Twin, Non Smoking

Down duvets, minibar, in-room safe, desk

High Floor Deluxe, Guest room, 2 Twin, Non Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Deluxe, Club level, Guest room, 2 Twin, Non Smoking

Down duvets, minibar, in-room safe, desk

Executive Deluxe, Club level, Guest room, 2 Twin, Non Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Guest Room, 2 Twin, Low floor, Non Smoking

Down duvets, minibar, in-room safe, desk

Deluxe Guest Room, 2 Twin, Low floor, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Guest room, 1 King, Non Smoking

Down duvets, minibar, in-room safe, desk

Guest room, 1 King, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Club level, Suite, 2 Twin, Non Smoking

Down duvets, minibar, in-room safe, desk

Junior Suite, Club level, Suite, 2 Twin, Non Smoking

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Deluxe, Club level, Guest room, 1 King, Non Smoking

Down duvets, minibar, in-room safe, desk

Executive Deluxe, Club level, Guest room, 1 King, Non Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Guest Room, 1 King, Low floor, Non Smoking

Down duvets, minibar, in-room safe, desk

Deluxe Guest Room, 1 King, Low floor, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for High Floor Deluxe, Guest room, 1 King, Non Smoking

Down duvets, minibar, in-room safe, desk

High Floor Deluxe, Guest room, 1 King, Non Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Guest room, 1 King or 2 Twin, High floor, Smoking

Down duvets, minibar, in-room safe, desk

Deluxe Guest room, 1 King or 2 Twin, High floor, Smoking

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for The Garden Suite, Club lounge access, Suite, 2 Twin, 3rd - 5th floor, Non Smoking

Down duvets, minibar, in-room safe, desk

The Garden Suite, Club lounge access, Suite, 2 Twin, 3rd - 5th floor, Non Smoking

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Club level, Suite, 1 King, Non Smoking

Down duvets, minibar, in-room safe, desk

Junior Suite, Club level, Suite, 1 King, Non Smoking

  • City view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Tokyo Marriott Hotel

A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, self parking and concierge services. Housekeeping is available on request.
Tokyo Marriott Hotel offers 249 accommodations with minibars and a safe. Beds feature down duvets. 42-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

During your stay at Tokyo Marriott Hotel, you're just a quick walk from Gotenyama Garden. You'll find features such as free WiFi in public areas and free train pick-up service, plus a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine and garden views while dining at Lounge and Dining G
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Gotenyama Garden and a 4-minute drive from Meguro River Cherry Blossoms Promenade
  • Free train station pick-up and train station drop-off shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Meeting rooms and limo/town car service are available.

WiFi and wired Internet are free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Tokyo Marriott Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Lounge and Dining G – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:00 AM to 9:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Limo/town car service
  • Covered parking on site (JPY 2,000 per night; includes in/out privileges)
  • Covered extended parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,500 for adults and JPY 2,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lounge and Dining G

Things to do

  • Gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices
  • High-pile carpet in room
  • Lever door handles
  • Lift (160 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12430.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4500 for adults and from JPY 2250 for children
  • Covered self-parking fee: JPY 2000 per night (in/out privileges)
  • Covered extended parking fee: JPY 2000 per night
  • Rollaway bed fee: JPY 12430.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Marriott Hotel Tokyo
Tokyo Marriott
Tokyo Marriott Hotel
Tokyo Marriott Hotel Shinagawa
Tokyo Marriott Hotel Hotel
Laforet Tokyo Hotel
Tokyo Marriott Hotel Shinagawa
Tokyo Marriott Hotel Tokyo
Tokyo Marriott Hotel Hotel Tokyo

Tokyo Marriott Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 188 out of 356 reviews
Rating 8 - Good. 108 out of 356 reviews
Rating 6 - Okay. 36 out of 356 reviews
Rating 4 - Poor. 17 out of 356 reviews
Rating 2 - Terrible. 7 out of 356 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Isamu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I've ever stayed.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rosean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing !

It was amazing, the staff were very helpful and very polite. Definitely will be staying here again on my next trip to Japan
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Dietmar

Liked: Cleanliness, staff & service
Personal
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Amardip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Tokyo

The Tokyo Marriott is a wonderful hotel. The staff are incredibly helpful. The hotel itself was very clean and the location is perfect - walking distance to the Shinagawa Train Station.
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the shuttle to the Shinagawa train station. Great staff and service!
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Did not honor my platinum level because i booked via expedia. I did not like it. My status was earned, irrespective of which rate i am paying during my stay.
Stayed 4 nights in Oct 2025
Verified

8/10 Good

galit harel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is secluded
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love This Hotel!

Great hotel and service. In the restaurant, Karim Arnouni was the greatest and always helped us in every way! Spoke great English and French and several other languages. It was like having a great friend discussing the differences in cultures between Japan, France, and the USA. Marketa in the restaurant was awesome too! She always went out of her way to help us with our special orders, just like Karim! The staff was always incredible with their ability to quickly fulfill service requests. Love the hotel and always stay there when in Tokyo!
Stayed 7 nights in Apr 2024
Verified

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Extremely noisy from rail traffic, tripping hazard in bathroom, no USB ports and in need of renovation.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Clean hotel. It is NOT a self contained hotel building. It is part of a larger set of business offices etc. It is basically an upscale business hotel. So, expect what you would see in most Japanese business chains like Toyoku Inn and Alpha in terms of room size, but you are paying 100 to 200 dollars more. Not sure why. King size bed is more like a double size bed. Not much walking around space in the room. Expect loud train noise coming from nearby Shinagawa station. you will need a taxi (4500 to 5000 yen to haneda airport) to get to nearby things--700 yen to shinagawa station. There is a free shuttle that will take you to Shinagawa station but this hotel does NOT have a shuttle to and from the airport. A final positive note: There is no lobby. The "lobby" is the restaurant. However, a staff member allowed us to hangout in the executive lounge on the 25th floor for a couple hours after check out since our flight did not leave until 5 PM. That was nice. If you got cash to blow and there is a mystique about staying at a marriott, then go ahead and stay here. But, truth be told, you can basically get that 350 dollar double room for a hundred dollars at Alpha or Toyoku.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Juha

Liked: Cleanliness, staff & service, amenities
Iloinen yllätys - ei viittä tähteä, mutta paras palvelu 600 viime hotelliyön joukosta. Kerta kaikkiaan poikkeuksellinen; kaikki mahdollinen hoidetaan vaativalle asiakkaalle 9 vrk aikana täydellisesti. Aamiainen ei sekään jätä toivomisen varaa.
Stayed 9 nights in Dec 2025
Verified

6/10 Okay

YUSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コンビニが同建物内にあり便利でした。
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Manabu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
品川駅からもう少し近ければ良かったです。歩く距離ではないので
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mariko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食もレパートリー豊富で美味しく、ベッドもゆっくりくつろげる柔らかさで安眠出来ました。リムジンバスもあり、スタッフの対応も良くのんびり出来ました。 また行きたいホテルです。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

junko

Liked: Amenities, property conditions & facilities
スタッフのサービスが良かったです。
Stayed 1 night in May 2025
Verified

10/10 Excellent

HIDETOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ラグジュアリーでとても良かったです あと、朝食が非常に充実していて 良かったです
Stayed 1 night in Jan 2025
Verified

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dejligt hotel i Shinagawa

Tokyo Marriott ligger tæt på et trafikknudepunkt med tog døgnet rundt - og det kan man høre selv på de højeste etager. Værelserne er store og fine. Svært at finde plads til tøj i skabe og skuffer, hvis man som os skulle være der i mange nætter. Fin vaskeservice og stor hjælpsomhed i det hele taget. Vælg den almindelige morgenmad i lobbyen, den er meget bedre end den i loungen. Vi synes, hotellet mangler lidt i at være 5-stjernet, men var tilfredse med vores ophold.
Stayed 7 nights in Oct 2024
Verified

8/10 Good

AYAKA

Liked: Cleanliness, amenities, property conditions & facilities
朝食がとても美味しかったです。周辺も木々が多く気持ちよく過ごせました。 チェックイン時に15時ギリギリまで清掃が終わっていないという理由で待たされましたが、あまり誠実な対応ではなかったように思います。
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お部屋の雰囲気良く、朝食もゆっくり美味しくいただけて、快適に過ごせました。
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

kazuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食のレストランの一人前の量が多くて、日本のシニアには二人で分けるとちょうどいいくらいです。
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un Hotel con clase, excelentemente conservado, el personal y su atención son espectaculares, las habitaciones excelentes
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

SHU

Liked: Cleanliness, staff & service, property conditions & facilities
とても清潔でラウンジメニュー、朝食が美味しかったです。
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広く、ベットも良くてぐっすり寝れました
Stayed 1 night in May 2022