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Tokyu Stay Ginza

3.0 star property

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Breakfast area
Breakfast area
Exterior
A modern hotel room with a bed, a large mirror, a bathroom with a sink and shower, and a wardrobe.
Executive Double Room [Washer and Dryer Furnished], Non Smoking | In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Place, Mitsukoshi Ginza
    ‪1 min walk‬
  • Place, Kabuki-za Theatre
    ‪1 min walk‬
  • Place, Ginza Six
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

A hotel room with a large bed, a desk, a chair, and a small table.

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(44 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

A modern hotel room with a large bed, bedside table, and a wooden bench. There is a small table with a chair and a shelf with kitchen items.

Executive Double Room [Washer and Dryer Furnished], Non Smoking

7.4 out of 10
Good
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

A modern hotel room with two large beds, a small seating area, and a desk.

Superior Twin Room, Non Smoking (No Washing machine)

8.8 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (Single Use)

A hotel room with a large bed, a desk, a chair, and a small table.

Standard Double Room, Non Smoking (Single Use)

8.6 out of 10
Excellent
(40 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

A modern hotel room with a large bed, bedside table, and a wooden bench. There is a small table with a chair and a shelf with kitchen items.

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

A modern hotel room with two large beds, a small seating area, and a desk.

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Moderate Double with Small Double Bed Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Double with Small Double Bed Non Smoking

  • Sleeps 2
  • Free Wi-Fi

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About this property

Tokyu Stay Ginza

A restaurant, a coffee shop/cafe and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with a safe and free newspapers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch Smart televisions come with cable channels. Housekeeping is offered on request and an iron/ironing board can be requested.

The shopping around Tokyu Stay Ginza gets high marks from our customers. During your stay, you're just a quick walk from Ginza Six. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Kabuki-za Theatre and Art Aquarium Museum Ginza
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Tokyu Stay Ginza.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Tokyu Stay Ginza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1068 reviews
Rating 8 - Good. 285 out of 1068 reviews
Rating 6 - Okay. 122 out of 1068 reviews
Rating 4 - Poor. 36 out of 1068 reviews
Rating 2 - Terrible. 10 out of 1068 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and close proximity to all local spots, will be staying here again
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Siavash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and a great location
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

HUAI CHEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with great service
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Yuk Ngor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Close to metro station and easy to get to anywhere. Many shops, restaurants, cafes around. Will definitely stay in this hotel when we visit Tokyo again.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Koramith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very good location in Ginza
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well maintained, friendly and helpful staff, fantastic location. Many shopping and dining options in th he heart of Ginza.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

ye keung M

Liked: Cleanliness
Staffs were very helpful n nice
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Christiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and stay! Breakfast was a plus!
Laundry was easy to figure out with the instructions provided.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and friendly professional service. Super location near multiple transit stations.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Miu lan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great thing is this hotel equipped with a washing machine in the room and you can also take a coffee from the lobby until 11:00pm.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Ginza, clean and thoughtfully designed room despite the small size, attentive customer service, and the washing machine in the room was incredibly convenient. We'd definitely like to stay again in the near future. Highly recommend.
Stayed 13 nights in Mar 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that everything we needed was close by. The room even had a washing machine ! The breakfast at the hotel was an added bonus.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect room which included a washing machine! The location was ideal to subway and restaurant nearby. Staff was helpful and we enjoyed the convenience of the buffet breakfast! Would recommend!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed, staff very courteous and helpful. Excellent location. Very good bathroom - showers strong and hot.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful! Wide spread of tea and good coffee at the lobby areas for guests 🙏🙏
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paige

Liked: Cleanliness, amenities, property conditions & facilities
Great size room, location, staff and amenities. Would stay again!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

I-Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Scott

Service at desk was excellent! We also appreciated the hair dryer and washer/dryer.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Yuki

Liked: Cleanliness
It provides all my needs; location, amenity, service. Nicole, a concierge staff helped me above and beyond for shipping my suitcase to an airport.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Emelita Jacinto

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and courteous. The location was close to restaurants, shops, malls and train stations. Washer and dryer inside the room was so convwnient to use.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

ESTEFANIE A C

Liked: Cleanliness, amenities, property conditions & facilities
Great room . Perfect amenities provided ! Staff was friendly and helpful. And a great location in Ginza!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Nicole

Good experience in Tokyo
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Betty

Liked: Cleanliness
Alessandra at the front desk was friendly. Left something expensive at the hotel room but wasn’t able to retrieve them.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Elvis

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and organized. Staff was very friendly at the front and allowed us to keep our luggage in the lobby hours before our check in time.
Stayed 7 nights in Jan 2026