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Tokyu Stay Shimbashi (Ginza area)

Property class: 3

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Photo gallery for Tokyu Stay Shimbashi (Ginza area)

A restaurant with a bar area, buffet with various food items, and a menu board displaying food options.
A reception desk with a logo, a counter, a bench, and a large window with a view.
A hotel room with a large bed, a pillow, a bedside table, a chair, a window, and a wall-mounted picture.
A traditional Japanese building with a wooden structure and a green roof, situated over a body of water with a wooden deck and railings.
A man and a woman standing in front of an elevator in a modern building with a coffee machine and a wooden counter in the background.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
4-23-1 Shimbashi Minato-ku, Tokyo, Tokyo-to, 105-0004
  • Place, Ginza Six
    ‪12 min walk‬
  • Place, Tokyo Tower
    ‪16 min walk‬
  • Place, Kabuki-za Theatre
    ‪16 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪32 min drive‬

Room options

View all photos for Cozy Single Room, Non Smoking (Single Use)

A hotel room with a bed, a desk, a chair, a TV, and a bedside table.

Cozy Single Room, Non Smoking (Single Use)

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Single Room, Non Smoking (Single Use)

A hotel room with a bed, a desk, a chair, a lamp, a picture on the wall, and a window.

Comfort Single Room, Non Smoking (Single Use)

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Cozy Double Room, Non Smoking (For 2 people)

A hotel room with a bed, a desk, a chair, a lamp, a picture on the wall, and a window.

Cozy Double Room, Non Smoking (For 2 people)

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Non Smoking (For 2 people)

A hotel room with a large bed, a desk, a chair, a shower area, and a view of a cityscape.

Comfort Double Room, Non Smoking (For 2 people)

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Residential Double Room, Non Smoking (For 2 people)

A hotel room with a large bed, a flat-screen TV, and two white mugs on a table.

Residential Double Room, Non Smoking (For 2 people)

8.8 out of 10
Excellent
(10 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Comfort Single Room No Smoking

A hotel room with a bed, a desk, a chair, a lamp, a window, and a flat-screen TV.

Comfort Single Room No Smoking

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Residential Double Room Non-smoking

A hotel room with a bed, a TV, a table with two mugs, and a window.

Residential Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room No Smoking

A hotel room with a large bed, a desk, a chair, a small table, a mirror, and a window with a view.

Comfort Double Room No Smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Smart Single Room, Non Smoking (Single Use)

A hotel room with a bed, a desk with a computer, a microwave, a TV, and a nightstand with a lamp.

Smart Single Room, Non Smoking (Single Use)

8.4 out of 10
Very good
(37 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Residential Double Room, Non Smoking (Single Use)

A hotel room with a large bed, a flat-screen TV, and two white mugs on a table.

Residential Double Room, Non Smoking (Single Use)

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room, Non Smoking (Single Use)

A hotel room with a large bed, a desk, a chair, a shower area, and a view of a cityscape.

Comfort Double Room, Non Smoking (Single Use)

  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a window, and a picture on the wall.

Double Room

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

A front-loading washing machine with a transparent door, a hand holding a white cloth, and a control panel with buttons.

Double Room, Non Smoking

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking

A front-loading washing machine with a transparent door, a hand holding a white cloth, and a control panel with buttons.

Double Room, Non Smoking

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a window, and a picture on the wall.

Double Room

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Single Bed
  • Free Wi-Fi

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About this property

Tokyu Stay Shimbashi (Ginza area)

Along with a restaurant, this hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and a vending machine. Housekeeping is available on request.
Tokyu Stay Shimbashi (Ginza area) offers 220 air-conditioned accommodations with a safe and complimentary slippers. Guests can make use of the in-room fridges and microwaves.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Shimbashi (Ginza area). During your stay, you're just a quick walk from Old Shimbashi Station. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Kabuki-za Theatre and a few minutes from Tokyo Tower
There's a restaurant on site. WiFi is free in public spaces. Tokyu Stay Shimbashi (Ginza area) also features a vending machine, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Tokyu Stay Shimbashi (Ginza area) has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 2,300 per person
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2300 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shimbashi
Tokyu Stay Shimbashi Hotel
Tokyu Stay Shimbashi Hotel Tokyo
Tokyu Stay Shimbashi Tokyo
Tokyu Stay Shimbashi Tokyo, Japan
Tokyu Stay Hotel
Tokyu Stay

Tokyu Stay Shimbashi (Ginza area) Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1007 reviews
Rating 8 - Good. 338 out of 1007 reviews
Rating 6 - Okay. 113 out of 1007 reviews
Rating 4 - Poor. 25 out of 1007 reviews
Rating 2 - Terrible. 18 out of 1007 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Alpo Vagmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff, would stay again
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location 📍, clean rooms, nice amenities
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Yngrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay overall the room was clean, comfortable, and well maintained. The staff was friendly and made the whole experience smooth and welcoming.
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Eshlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, but good enough. Location is great. Near the station and plenty of restaurants and shops.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Maddalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and great area in Tokyo, just near Ginza. The breakfast was really good and staff very welcoming. Our room was maybe too small for the three of us, but we had a great time there.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, enough space to open two big luggage. The staff was always nice:)
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great location, would stay there again
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

Tomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was pretty simple, but even still, it was definately worth the money.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful.
Stayed 11 nights in Mar 2026
Verified review

10/10 Excellent

pandian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and very helpful during check in and stored our bags until 6pm before our flight. Very happy with our stay and the hotels location.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Nubia

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location ok about 8 min walk to nearest train station and to restaurant. hotel clean, rooms are small but comfortable. Good and reasonable for 1st time travel to Japan.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds :)
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. Kept my room clean
Stayed 10 nights in May 2026
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, lots of places to est and to get around, use full the train station is one block away. Tokio is someplace eles!!!
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

JT

Liked: Cleanliness, amenities, property conditions & facilities
Great location with fair value. Staff and amenities were amazing.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Great location, close to Shimbashi station. Friendly staff.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Saray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, they provide you with plenty of toiletries in case you need them. Very accommodating as well
Stayed 1 night in Apr 2026
Verified review

8/10 Good

jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well designed rooms even though the space may be small. clean rooms and functional!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jesica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Just what we needed. Location + laundry + staff made it an excellent stay. Skip the breakfast — overpriced and underwhelming.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Hailey

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, kind and respectful staff, awesome amenities! Would stay here again and recommend to other travellers!
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Tai

Liked: Cleanliness, staff & service, amenities
Staff very courteous. Great location.
Stayed 9 nights in Feb 2026
Verified review

10/10 Excellent

Minette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry in the room is the main selling point for us!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Soo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is helpful, room is clean but small. I don’t think there is airport shuttle from NRT to hotel. The location is good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tanar

Liked: Cleanliness, staff & service, amenities
Excellent location, wonderful breakfast, helpful people.
Stayed 2 nights in Nov 2025