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5.0 out of 5

"We stayed here for 6 nights. It was amazing. Shops, Restaurants & trains on your doorstep. Lovely staff very helpful. Would definitely stay at this ... " More

By a verified traveller on Fri 10 Feb 2023

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Double Room with Mini Kitchen, Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Twin Room(Single Use), Non-Smoking

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Casual Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Economy Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us they can't get enough of Tokyu Stay Shinjuku's great location. During your stay, you're just a quick walk from Shinjuku Gyoen National Garden. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Shinjuku Isetan and 9 minutes on foot from Omoide Yokocho

Tokyu Stay Shinjuku ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tokyu Stay Shinjuku

Couples (1)
5 out of 5
We stayed here for 6 nights. It was amazing. Shops, Restaurants & trains on your doorstep. Lovely staff very helpful. Would definitely stay at this hotel again.

Posted by on 10 Feb 2023

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Comment from Hotel Management

10 Feb 2023 by Tokyu Stay Shinjuku Front Staff

Thank you very much for choosing Tokyu Stay Shinjuku.We are very pleased to receive your kind words of praise.We are very pleased to hear that you were satisfied not only with the location and room facilities, but also with our staff's hospitality and service.We look forward to continuing to assist you in making your stay with us a pleasant one.We hope that you will visit us again when you come to Shinjuku.We look forward to serving you again.

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Tokyu Stay Shinjuku. This 3-star Tokyo hotel is smoke free.

  • 179 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Transport

  • Train station: Shinjuku Station (0.9 km / 0.6 mi)
  • Metro station: Shinjuku-sanchome Station (0.1 km / 0.1 mi)

Room Amenities

Tokyu Stay Shinjuku offers 179 air-conditioned accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

  • Television
  • Fridge
  • Electric kettle
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.

Tokyu Stay Shinjuku has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Caters to LGBTQ guests
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tokyu Stay Shinjuku Aparthotel
  • Tokyu Stay Aparthotel
  • Tokyu Stay Shinjuku
  • Tokyu Stay
  • Tokyu Stay Shinjuku Tokyo
  • Tokyu Stay Shinjuku Hotel
  • Tokyu Stay Hotel
  • Tokyu Stay Shinjuku Hotel
  • Tokyu Stay Shinjuku Tokyo
  • Tokyu Stay Shinjuku Hotel Tokyo

You should know

  • This hotel caters to LGBTQ+ guests.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.