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Best Western Plus Gran Marques

3.0 star property

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Photo gallery for Best Western Plus Gran Marques

Lobby
A restaurant with round tables, green napkins, and a view of the outdoors.
A spiral staircase with a stone wall and a central circular platform.
A reception area with a blue sofa, a wooden coffee table, a desk with a computer, and a modern ceiling design.
A Best Western PLUS hotel sign with a modern building in the background.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Business services
  • Room service

Explore the area

View in a map
Paseo Tollocan No. 1046, Metepec, Toluca, MEX, 50090
  • Place, Centro De Arte Y Cultura
    ‪2 min drive‬
  • Place, Plaza Sendero Toluca
    ‪3 min drive‬
  • Place, Galerias Toluca
    ‪3 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a computer, a red chair, a TV, and a window.

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two single beds, a wooden headboard, a framed picture on the wall, and a window with curtains.

Standard Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a coffee maker, a chair, and a television.

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a mirror.

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Best Western Plus Metepec & Suites
Metepec
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.5 out of 5, Good, 629 reviews
The price is CHF 53
includes taxes & fees
24 Aug - 25 Aug
Best Western Plus Metepec & Suites

About this property

Best Western Plus Gran Marques

A restaurant, a business centre and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, a porter/bellboy and a front desk safe are on-site.
Best Western Plus Gran Marques offers 24 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include a shower and hairdryers.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Best Western Plus Gran Marques, you'll be close to San Carlos Golf Club. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at La Dinastia
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 6 minutes by car from San Carlos Golf Club and 8 minutes from Las Americas Plaza
There's a restaurant on site. Free breakfast is available. WiFi is free in public spaces. You'll find a business centre on site. The business-friendly Best Western Plus Gran Marques also features multilingual staff, complimentary newspapers in the lobby, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis.

This 3-star Toluca hotel is smoke free.

Guests are served a free breakfast.
La Dinastia – This restaurant specialises in international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A restaurant

Restaurants on site

  • La Dinastia

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Gran Marques

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Plus Gran Marques Hotel Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Gran Marques
Best Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel
Best Western Plus Gran Marques Toluca
Best Western Plus Gran Marques Hotel Toluca

Best Western Plus Gran Marques Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 139 out of 375 reviews
Rating 8 - Good. 87 out of 375 reviews
Rating 6 - Okay. 61 out of 375 reviews
Rating 4 - Poor. 39 out of 375 reviews
Rating 2 - Terrible. 49 out of 375 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Arlet María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet Very clean Staff great service
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Javier

Disliked: Amenities
ok place to stay and just sleep
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Ernesto Jaziel

Liked: Cleanliness
It is an old hotel but clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for price Walmart just down the street and taxi 🚕 the mall is just 5 minutes from hotel.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is nice and the place is quiet and safe
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Laura

Liked: Cleanliness
The staff was great, the room was clean. Breakfast was not good. Burnt egg.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice experience

Nice Staff,good price, greate location
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Blanca Lilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 1 night in Sep 2025
Verified review

2/10 Terrible

ulrich

I did not reach the hotel because road blocks due of strikes.
Stayed 3 nights in Nov 2025
Verified review

6/10 Okay

Armando

Liked: Cleanliness, property conditions & facilities
No, it was not at 100%. The shower handle was not working at all. It was important.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

Jean-Francois

Disliked: Cleanliness, property conditions & facilities
Not a Best western
Stayed 2 nights in Jan 2025
Verified review

4/10 Poor

Octavio

Breakfast bad service, the rooms didn’t have soap.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Gilberto Huerta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath room too small
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Ignacio

No toilet paper cool room
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, amenities
The hot water takes to long to come out in the shower.
Stayed 1 night in Oct 2023
Verified review

4/10 Poor

ROBERTO

Disliked: Property conditions & facilities
Didn’t like it
Stayed 1 night in Jul 2023
Verified review

6/10 Okay

Efren

Liked: Cleanliness
Disliked: Property conditions & facilities
TV not working
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Juana

Liked: Cleanliness, property conditions & facilities
No tome alimentos ahi
Stayed 6 nights in Apr 2026
Verified review

4/10 Poor

Ivan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Propiedad muy sucia, con cabellos en las recámaras, baño sucio, afuera está sucio, mal de verdad mal
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
el desayuno está bien bueno
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Leonel

Liked: Amenities
El desayuno bien, ruta fresca, platos, comida de recién hecha y buena atención del personal de restaurant
Stayed 1 night in Mar 2026