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City Express Suites by Marriott Toluca

3.0 star property

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In-room safe, desk, iron/ironing board, free WiFi
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Superior Room, 1 Queen Bed with Sofa bed | In-room safe, desk, iron/ironing board, free WiFi
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Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free airport shuttle
  • Gym
  • Room service
  • Air conditioning
  • Breakfast included

Explore the area

Map
Blvd Aeropuerto Miguel Aleman No. 55, Col. Parque Industrial Lerma, Toluca, MEX, 52000
  • Plaza Sendero Toluca
    ‪2 min walk‬
  • Toluca Convention and Exhibition Center
    ‪3 min drive‬
  • Las Plazas Outlet Lerma
    ‪7 min drive‬
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed with Sofa bed

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 1 King Bed

Similar properties

Lobby lounge

City Express by Marriott Toluca

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (557)
The price is CHF 62
for 1 room
includes taxes & fees
17 Jun - 18 Jun
City Express by Marriott Toluca

About this property

City Express Suites by Marriott Toluca

Hotel with free breakfast, steps from Plaza Sendero Toluca
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and free airport drop-off. Other amenities include conference space, dry cleaning and laundry facilities.
City Express Suites by Marriott Toluca offers 91 accommodations with a safe and coffee/tea makers. LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Toluca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at City Express Suites by Marriott Toluca, you're just a quick walk from Plaza Sendero Toluca. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a gym
  • Steps from Plaza Sendero Toluca and a 3-minute drive from Toluca Convention and Exhibition Center
  • Free airport drop-off, railway station and local-area shuttle service
WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. An area shuttle within 10 kilometres and A free shuttle from the hotel to the airport (available on request) are free. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly City Express Suites by Marriott Toluca. Free self parking is available.

This 3-star Toluca hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free airport drop-off shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Free area shuttle up to 10 kilometres
  • Free train station pick-up shuttle from 7:00 AM to 10:00 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 323 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
City Express Suites by Marriott Toluca offers transfers from the train station. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

City Suites Hotel Toluca
City Suites Toluca
City Express Suites Toluca Hotel
City Express Suites Hotel
City Express Suites Toluca
City Suites Toluca
City Express Suites Toluca
City Express Suites by Marriott Toluca Hotel
City Express Suites by Marriott Toluca Toluca

City Express Suites by Marriott Toluca Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 111 out of 202 reviews
Rating 8 - Good. 52 out of 202 reviews
Rating 6 - Okay. 15 out of 202 reviews
Rating 4 - Poor. 9 out of 202 reviews
Rating 2 - Terrible. 15 out of 202 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Immer

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Jan 2025

10/10 Excellent

JULIO

Stayed 1 night in Jun 2024

6/10 Okay

Carolina

Stayed 1 night in Mar 2024

2/10 Terrible

Carolina

Stayed 3 nights in Mar 2024

2/10 Terrible

Pablo

Business traveller
The property did not honor the Expedia payment and reservation. They simply disregarded it, saying they had no available rooms, and insisted that having Expedia selling us the room is not important.
Stayed 1 night in Mar 2024

6/10 Okay

Ivonne alejandra

Travelled with family
Liked: Staff & service
Encontramos cabello en las camas, el baño y no se veia tan limpio detras de las camas
Stayed 1 night in Nov 2023

8/10 Good

Sebastian

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Cesar

Stayed 1 night in Aug 2023

8/10 Good

Jose Miguel

Stayed 1 night in May 2023

2/10 Terrible

Carlos

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived to the hotel, and the front desk said they could not take my reservation because they were sold out.
Stayed 1 night in May 2023

10/10 Excellent

santiago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Excelent as always
Stayed 1 night in Feb 2020

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

NEFTALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Jul 2018

10/10 Excellent

Cecilia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortable and convenient. Friendly service

Convenient location for our activities in Toluca
Stayed 7 nights in Jul 2017

2/10 Terrible

Rakesh

Liked: Cleanliness, property conditions & facilities, room comfort

Bad reception

Reception is awful. They assign your room to someone else when it is already assigned to you. They deactivate the door card multiple times in a day. They charge from your card without even confirming with you. Reception guy behaves rudely. Change more than what was agreed on.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problem at all.

8/10 Good

GEORGE, Warminster, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very enjoyable stay

8/10 Good

David, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for the money!

Great place for a quick stay near the airport. Very clean and great breakfast included

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

Paul, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel ever!!!

This is the worst hotel I ever stayed in my life! The room was dirty and the bathroom a mess. They only have one heater remote control for the entire hotel... NEVER COME BACK.

10/10 Excellent

Claudia, Reyes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Great value for the money. Very convenient for airport, for all the industrial area and right by a new shopping mall, restaurants and movie arcade. Very good quality breakfast. Amazingly helpful and polite service.

2/10 Terrible

Stan, Mexico

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE STAY

Upon arrival I was given a room that was already occupied. For the mistake I was given an upgrade to a room that had a terrible smell. One of the two rooms that we had for the night had issues with the lock on the door. The key got stuck and were unable to use it for the night. No one acted on this and had to share one room for two guests. Invoicing was a nightmare. WILL NEVER STAY AT ANY OF THESE HOTELWA EVER.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort