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The Rose and Crown Hotel – Tonbridge

3.0 star property

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Garden
Breakfast served
Superior Double Room, Ensuite, City View (Victoria Room 4 Poster) | Desk, blackout curtains, iron/ironing board, free WiFi
Single Room, Ensuite, City View | Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
125 High Street, Rose & Crown Hotel/125, Tonbridge, England, TN9 1DD
  • Place, Tonbridge Castle
    ‪1 min walk‬
  • Place, River Walk
    ‪3 min walk‬
  • Place, High Weald
    ‪4 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪45 min drive‬

Room options

View all photos for Deluxe Double Room, Ensuite ( Sofa bed in the room)

Deluxe Double Room, Ensuite ( Sofa bed in the room) | Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Double Room, Ensuite ( Sofa bed in the room)

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room, Ensuite, City View (3 singles or 1Dbl + 1Sgl)

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Ensuite, City View (3 singles or 1Dbl + 1Sgl)

8.0 out of 10
Very good
(1 review)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Single Room, Ensuite, City View

Single Room, Ensuite, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, Ensuite, City View

7.8 out of 10
Good
(7 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room, Ensuite, Garden View

Classic Twin Room, Ensuite, Garden View | Desk, blackout curtains, iron/ironing board, free WiFi

Classic Twin Room, Ensuite, Garden View

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 199 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Ensuite, City View (Victoria Room 4 Poster)

Superior Double Room, Ensuite, City View (Victoria Room 4 Poster) | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, Ensuite, City View (Victoria Room 4 Poster)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Ensuite, City View

Standard Double Room, Ensuite, City View | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Ensuite, City View

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Rose and Crown Hotel – Tonbridge

A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
The Rose and Crown Hotel – Tonbridge offers 55 accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath.

This Tonbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Rose and Crown Hotel – Tonbridge. During your stay, you're just a quick walk from Tonbridge Castle. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, 3 meeting rooms and laundry facilities
  • Steps from Tonbridge Castle and 3 minutes on foot from River Walk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

3 meeting rooms and coworking spaces are available. A terrace, multilingual staff, and a garden are also featured at the business-friendly The Rose and Crown Hotel – Tonbridge. Free self parking is available.

This 3-star Tonbridge hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Oak Bar Restaurant – This restaurant only serves breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Oak Bar Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • No lift
  • Well-lit path to entrance

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Rose Crown Hotel Tonbridge
Best Western Rose Crown Hotel
Best Western Rose Crown Tonbridge
Best Western Rose Crown
Best Western Rose Crown Hotel
The Rose And Crown – Tonbridge
The Rose and Crown Hotel – Tonbridge Hotel
The Rose and Crown Hotel – Tonbridge Tonbridge
The Rose and Crown Hotel – Tonbridge Hotel Tonbridge
The Rose Crown Hotel Sure Hotel Collection by Best Western

The Rose and Crown Hotel – Tonbridge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 141 out of 587 reviews
Rating 8 - Good. 192 out of 587 reviews
Rating 6 - Okay. 133 out of 587 reviews
Rating 4 - Poor. 66 out of 587 reviews
Rating 2 - Terrible. 55 out of 587 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

S

The staff were helpful but the room and amenities were dire. To enter the room, which was in the annexe, you had to walk through hundreds of cigarette ends and a bin which had not been emptied for ages, based on mess around it. To say the room was tired is an understatement. The carpet was threadbare and torn, the net curtains ripped and the bed ……. How do I describe that? Uncomfortable is being kind. I have never been on anything like it. Worn out, lumpy and the edges unyielding. Two single mattresses pushed together with a hard ridge at the join. No mattress cover either. On top of that the room is infested with clothes moths. The bathroom tiles had filthy grout and the shower head should be thrown out. Water taps needed persuading ……. How this hotel has a three star rating is beyond me. I am sorry but the staff are the only thing preventing one star.
Stayed 2 nights in Dec 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

2/10 Terrible

Tracey

Disliked: Cleanliness, property conditions & facilities, room comfort
The cleanliness and condition of my room were unacceptable. There were cobwebs in the bedroom, and the wallpaper was ripped in several areas. The bathroom was also in very poor condition, not clean with lots of visible mould, a dirty shower curtain, and multiple black stains across different areas of the ceiling. In addition, the carpet outside the bathroom was damp throughout my stay, and the room had not been properly cleaned, with sticky stains left on the furniture. The bar service was also far below standard. The drink selection was extremely limited, with basic options such as lemonade and orange juice unavailable. I also found that the photos on your website are misleading and do not reflect the current state of the rooms, particularly the bathrooms, which are in significantly worse condition than depicted. These should be updated to accurately show the actual quality.
Stayed 1 night in Nov 2025

4/10 Poor

Jane

Disliked: Amenities
Room very dated and not a good standard . No soap provided until requested , and security into annex meant anyone could enter. Door to room also poor and did not lock easily.
Stayed 1 night in Nov 2025

6/10 Okay

Graham

Stayed 1 night in Nov 2025

4/10 Poor

Edith

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room and environment were very unclean
Stayed 1 night in Nov 2025

10/10 Excellent

Imants

Stayed 1 night in Nov 2025

2/10 Terrible

Sophie

Disliked: Cleanliness, staff & service, amenities
My stay at the hotel above the Rose and Crown was genuinely awful from start to finish. When I checked in, the room wasn’t just dirty, it was unhygienic to a shocking level. There were used condoms in the toilet, human faeces left in the toilet, and old pizza boxes scattered around. I asked to be moved, hoping it was a one-off, but the second room wasn’t any better. Again, there was human faeces in the toilet, showing the rooms hadn’t been cleaned at all. To make things worse, when I ordered a drink downstairs, the pint I was served had visible floaters in it. When I asked for a refund, I was told they were unable to provide one, despite the drink clearly being undrinkable. The entire place felt like a genuine health hazard. Because of the appalling conditions, we checked out just a few hours later. The whole experience was completely unacceptable and extremely unpleasant. I have photos but they aren’t “family friendly” to share on this platform AVOID!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel lovely room staff so helpful 5 star
Stayed 1 night in Nov 2025

2/10 Terrible

JTB

Liked: Cleanliness
Disliked: Staff & service, amenities
The Rose & Crown was THE place to stay in Tonbridge 40 years ago. Now, it is neglected, there is no restaurant, the bar which used to be packed was empty. What a shame. In the room, the curtain was hanging off the rail, there were no tooth mugs and the door closer flapped in the breeze. I had my wedding reception there in 1982. Then, it was good.
Stayed 1 night in Nov 2025

6/10 Okay

Susan

Travelled with family
Disliked: Amenities
Cleanliness...there were cobwebs on the ceiling right above my bed, grime around taps in bathroom, no toilet paper, or bin liner in bathroom. We would have had a nice view from our window if the grass had been cut...it was so overgrown & uncut that it actually really let the place down 👎👎👎 windows could have been doing with a clean 👎 Im disabled & on the first night l had nowhere to park as a works van was parked in the disabled bay, my 2 sisters & niece had to get out of my car & guide me into a very tight space (the only space left in the car park). I did get toilet paper once l asked at reception 👍 Our beds were very comfortable, we where in the ground floor rooms through the car park. It was quite...a consideration to maybe take on board is at night when going into the room, is very dark as the lighting was past our room so trying to find the lock on the door was difficult. We did enjoy our stay & would stay again.
Stayed 1 night in Nov 2025

6/10 Okay

SLAVKO

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
A set of wall lights didn't work, then the toilet mechanism broke.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The receptionist was friendly, professional and extremely welcoming. The room was big, and pleasant. Comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

6/10 Okay

lorna

Liked: Room comfort
Disliked: Cleanliness
Very central to the high street shops and the castle. Suggest they put toilet brush in bathrooms as toilet was not clean and there was nothing for one to clean it ones self.
Stayed 1 night in Oct 2025

2/10 Terrible

Mrs Janice

Travelled with partner
Disliked: Cleanliness
The hotel was very short staffed although the staff were very pleasant and helpful. Our room had not been cleaned and we had to complain about this and long wait and lack of service at breakfast. I have sent 5 emails of complaint but not had the courtesy of a response to any of them. It’s a shame as we were regular guests at this hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Jenifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other guests were noisy in the hallway and the room beside us.
Stayed 2 nights in Oct 2025

8/10 Good

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased I ignored other reviews... Yes, the floors creak and slope but that is the character of an old building. Room was very clean and well presented. Plenty of free parking (register in reception). Some noise from street, but didn't disturb as am a heavy sleeper - if a light sleeper ask for a room not overlooking the city.
Stayed 4 nights in Oct 2025

2/10 Terrible

Nathalie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
avoid at all costs this hotel is dreadful with no working toilet in the en suite and the room was filthy - they agreed to refund but never did - appalling
Stayed 1 night in Aug 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room whilst working in the area, having been before earlier in the year. The room was comfortable enough, but the bathroom was much more modern and updated. Staff were friendly and service was good, but unfortunately, the parking really let the site down. There were lots of contractors and vans blocking various areas, and as the parking is also used as a public car park with JustPark, it made it busier. We had to ask around what time people were going and ask them to swap and block us in, just to get parked, so it was far from ideal. It would have taken less time and effort to drive away from the area and stay at a corporate chain, which is likely what we would do next time, as it removed all convenience this time. If parking is sorted, we would happily return.
Stayed 1 night in Sep 2025

2/10 Terrible

Nathalie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dreadful worst hotel i have ever been to the room was disgusting and very very outdated and bad condition avoid this hotel i am very si
Stayed 1 night in Sep 2025

4/10 Poor

seline

Travelled with partner
Disliked: Amenities, property conditions & facilities
A creaking floor in an old building is quaint but the whole of the floor creaks, bedroom corridor is is too much. The room had a basic clean but the toilet needs descaling. It's not nice to use a toilet like this. The carpets are threadbare to the point our room had a big rip in the carpet which is a trip hazard that I had daily. Staff are pleasant. Parking good. Bar void of people, atmosphere and everything. The biggest bug bare was no evening food. Outside it boasts about food and grill. Reality, no evening dining
Stayed 5 nights in Sep 2025

10/10 Excellent

Victoria

Stayed 1 night in Sep 2025

2/10 Terrible

Maurice and Adelaide

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Terrible
Stayed 3 nights in Sep 2025

2/10 Terrible

Stephanie

Travelled with group
Disliked: Staff & service
Dreadful
Stayed 3 nights in Sep 2025