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1 Hotel Toronto

5.0 star property

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Photo gallery for 1 Hotel Toronto

Bar (on property)
Creator video - submitted by lana__creator
Exterior
Skyline 1 Bedroom Flat | Living area | 42-inch plasma TV with digital channels, TV, Netflix
Seasonal outdoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
550 Wellington St W, Toronto, ON, M5V2V4
  • Place, Rogers Centre
    ‪12 min walk‬
  • Place, CN Tower
    ‪15 min walk‬
  • Place, Ripley's Aquarium of Canada
    ‪15 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪17 min drive‬

Room options

View all photos for City Room, 2 Queen Beds

1 bedroom, premium bedding, minibar, in-room safe

City Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed

City Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Birch House

1 bedroom, premium bedding, minibar, in-room safe

Birch House

  • 186 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline 1 Bedroom Flat

Skyline 1 Bedroom Flat | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Skyline 1 Bedroom Flat

  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite with Tub, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite with Tub, 1 King Bed

  • 51 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | 1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed, Terrace

8.0 out of 10
Very good
(3 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Terrace

1 bedroom, premium bedding, minibar, in-room safe

Studio Suite, 1 King Bed, Terrace

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Skyline King

Skyline King | 1 bedroom, premium bedding, minibar, in-room safe

Skyline King

9.4 out of 10
Exceptional
(9 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 1 King Bed, Balcony

City Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

City Room, 1 King Bed, Balcony

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Willow House

Willow House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Willow House

  • 113 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cedar House

Cedar House | Living area | 42-inch plasma TV with digital channels, TV, Netflix

Cedar House

  • 107 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

1 Hotel Toronto

Along with 3 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe and valet parking. Change of towels is available on request
1 Hotel Toronto offers 112 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch plasma televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include bathrobes, slippers and hairdryers.

This Toronto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre, a seasonal outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at 1 Hotel Toronto. During your stay, you're just a quick walk from Queen Street West. Features include free WiFi in public areas, plus 3 restaurants and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, complimentary bicycles and ice skating
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 14 minutes by foot from Rogers Centre and a 2-minute drive from Metro Toronto Convention Centre
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
1 Hotel Toronto offers its guests a seasonal outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 9257 square feet (860 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury 1 Hotel Toronto. For a fee, parking is available.

This 5-star Toronto hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
1 Kitchen – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Casa Madera – This fine-dining restaurant specialises in Mediterranean cuisine and serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Flora Lounge – This bar only serves light fare. Happy hour is offered. Open daily.
Harriet's Toronto – Overlooking the pool, this restaurant serves dinner and light fare. Happy hour is offered. Reservations are required. Open selected days.
Room service (during limited hours) is available.

Awards and affiliations

1 Hotel Toronto is listed in the 2022 Condé Nast Traveller Hot List.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CAD 65 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • 1 Kitchen
  • Casa Madera
  • Flora Lounge
  • Harriet's Toronto

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Ice skating
  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9,257 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch plasma TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 32.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 per person
  • Valet parking fee: CAD 65 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Thompson Hotel
Thompson Hotel Toronto
Thompson Toronto
Toronto Thompson
Thompson Toronto Hotel
Thompson Toronto
1 Hotel Toronto Toronto
1 Hotel Toronto Aparthotel
1 Hotel Toronto Aparthotel Toronto

1 Hotel Toronto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 562 out of 676 reviews
Rating 8 - Good. 65 out of 676 reviews
Rating 6 - Okay. 22 out of 676 reviews
Rating 4 - Poor. 18 out of 676 reviews
Rating 2 - Terrible. 9 out of 676 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sheri

Stayed 4 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience… From beginning to end thank you for treating my daughter and I like we were queens
Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, property conditions & facilities
I’ve stayed at 1 hotel Toronto 4 times now and the exceptional service from staff, and attention to detail makes every stay absolutely perfect, I’ve never had a single complaint!! They impress me and exceed my expectations every time, I wish there was a spa in the hotel and I would truly never leave!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

matt

Stayed 1 night in Nov 2025

10/10 Excellent

Richa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I loved the hotel! Amazing service, really clean and cozy
Stayed 2 nights in Nov 2025

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Rochelle

Stayed 2 nights in Nov 2025

10/10 Excellent

amrik

Stayed 2 nights in Nov 2025

10/10 Excellent

Demetri

Stayed 2 nights in Oct 2025

10/10 Excellent

Connor

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property
Stayed 2 nights in Oct 2025

8/10 Good

xiaohui

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

stacey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was excellent- beautiful hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hreat friendly staff, love the commitment to keeping it Green .
Stayed 1 night in Oct 2025

6/10 Okay

Marc

Liked: Cleanliness, property conditions & facilities
Overall good
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Anna, Potomac

Stayed 1 night in Oct 2025

10/10 Excellent

Rajan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff was very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

sasha

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

diane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing aesthetic and great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Gina M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous very clean rooms quiet felt like a private oasis
Gorgious roof top we lucked out with a full moon what a special spot a real gem
Stayed 2 nights in Oct 2025

10/10 Excellent

Kai

Love it
Stayed 2 nights in Oct 2025

10/10 Excellent

melissa

Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 5 nights in Sep 2025