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Crowne Plaza Toronto Airport by IHG

4.0 star property

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Photo gallery for Crowne Plaza Toronto Airport by IHG

Exterior
Exterior
Lobby
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Place, Toronto Congress Centre
    ‪8 min walk‬
  • Place, 401 Mini Indy Go-Karts
    ‪15 min walk‬
  • Place, Royal Woodbine Golf Club
    ‪2 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(180 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Airport Runway View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Airport Runway View)

8.6 out of 10
Excellent
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(22 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

7.8 out of 10
Good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Bath Shower Combination)

8.0 out of 10
Very good
(53 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

7.4 out of 10
Good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Walk-In Shower)

8.0 out of 10
Very good
(14 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Holiday Inn Toronto - Int'l Airport by IHG
  • Pool
  • Spa
  • Free airport shuttle
  • Pet-friendly
4.2 out of 5, Very good, 2,293 reviews
The price is CHF 103
includes taxes & fees
16 Feb - 17 Feb
Holiday Inn Toronto - Int'l Airport by IHG

About this property

Crowne Plaza Toronto Airport by IHG

Hotel with an indoor pool, near Toronto Congress Centre
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Private bathrooms are not en suite.
Crowne Plaza Toronto Airport by IHG offers 528 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Toronto Airport by IHG. During your stay, you'll be within walking distance of Toronto Congress Centre. Enjoy features like free WiFi in public areas, a free round-trip airport shuttle and a free area shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at The Cannery Kitchen, a bistro that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking, extended parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 8 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Toronto Congress Centre and 7 minutes from Woodbine Racetrack
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Crowne Plaza Toronto Airport by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Crowne Plaza Toronto Airport by IHG. An area shuttle within 5.00 kilometres and A roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee. A complete renovation of Crowne Plaza Toronto Airport by IHG was completed in August 2020.

This 4-star Toronto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Cannery Kitchen – This bistro specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Cannery Social – This bar serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 5 kilometres
  • Uncovered parking on site (CAD 30 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 30 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (12,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (92 centimetre high)
  • Lift (140 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Renovated entire property - August 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 55 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 30.00 for adults and from CAD 15.00 for children
  • Uncovered self-parking fee: CAD 30 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1538 out of 3017 reviews
Rating 8 - Good. 755 out of 3017 reviews
Rating 6 - Okay. 356 out of 3017 reviews
Rating 4 - Poor. 178 out of 3017 reviews
Rating 2 - Terrible. 190 out of 3017 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

BEVERLEY, Holland Landing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told thru Expedia my bill would be $200 but they charged me $300!!!!!
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities
Clean room, courteous staff
Stayed 7 nights in Aug 2025

8/10 Good

Emmanuella

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

8/10 Good

Jane

Stayed 1 night in Oct 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities
The room was modern and clean, the airport pickup service was a bit slow, but overall it was fine
Stayed 3 nights in Nov 2025

4/10 Poor

Binh

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our room was given away. The construction of the hotel entrance is a significant inconvenience. The staff is dishonest. Nothing great to say other than the place needs better managers
Stayed 3 nights in Nov 2025

10/10 Excellent

Desneiges

Stayed 1 night in Nov 2025

8/10 Good

Brian, Picton

Liked: Amenities, property conditions & facilities
Hotel was good - getting into hotel was a pain due to city of Toronto redoing water and sewer mains in front of hotel - NOT HOTEL's issue
Stayed 2 nights in Nov 2025

8/10 Good

Stephanie

Stayed 3 nights in Nov 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean , accessible and helpful staff
Stayed 1 night in Nov 2025

6/10 Okay

Riley, Cudworth

Business traveller
Hotel is under construction. They only work during their hours, but it was a mess. buffet was ok. Ran out of glassware for juice. Slow to get coffee. Snacks at front desk super expensive...like $3.50 for a small kitkat. Overall not that great. The rooms are old, felt musty. The in room AC is louder than the construction. I wouldn't stay here again unless last option for the area.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kamar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Harjot

Stayed 1 night in Oct 2025

10/10 Excellent

Lexus

Stayed 5 nights in Oct 2025

10/10 Excellent

Estevan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Juan de dios

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I had a very bad experience at this hotel. I left a deposit at check-in and, despite checking out on time and leaving the room in perfect condition, they have still not returned my deposit — it has been almost 3 weeks. I reached out multiple times and received no real answers or solutions. The lack of transparency and communication is extremely unprofessional. Holding guests’ money for weeks is unacceptable and feels dishonest. For a hotel located near Toronto Airport, you would expect much better service, clearer policies, and responsible management. Unfortunately, that was not the case.
Stayed 1 night in Oct 2025

8/10 Good

SOPFIM

Business traveller
Liked: Cleanliness, staff & service, amenities
Windows let pass the noise, I herd the Shuttle at every hour during the nigth
Stayed 2 nights in Nov 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
House keeping daily room attendance. Loved Cannery Kitchen Blue Margarita for Blue Jays World Series. Location close to many restaurants Boston Pizza (our favorite) Tim Hortons,Sunset Grill. Close to downtown Toronto.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cassandra

Great services!
Stayed 4 nights in Oct 2025

10/10 Excellent

Lyle Daryne Castro

Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very friendly and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Hanad

Staff were nice
Stayed 1 night in Oct 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, property conditions & facilities
Room was dirty there was balls of hair all over the bathroom when we arrived. Called housekeeping for shower gel and took nearly 1.5hrs before we were delivered to. Concierge didn't tell me hotel guests were charged $30/night for parking when we checked in, and I was surprised at check out, this should have been disclosed at time of booking. This is especially frustrating as the property comes around $30 less on average than surrounding hotels in the area. The property currently has construction obstructing the entire front of the property, this should have been disclosed during the bookint process.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
So clean, very modern rooms. Beds were soooo comfortable!
Stayed 2 nights in Oct 2025