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Novotel Toronto North York

3.5 star property

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Photo gallery for Novotel Toronto North York

Enjoy a panoramic view of the city and surrounding greenery from the large window in this stylish room.
Indulge in a variety of sweet and savory treats at our buffet, featuring freshly baked goods and a selection of juices and drinks.
Stunning hotel with a central atrium and large glass windows.
Welcome to our lobby, featuring a digital reception area, comfortable seating, and a clear path to the entrance.
Relax in a stylish space with two beds, a large TV, and a comfortable armchair.

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
3 Park Home Avenue, Toronto, ON, M2N6L3
  • North York City Centre
    ‪1 min walk‬
  • Yorkdale Shopping Centre
    ‪6 min drive‬
  • Downsview Park
    ‪10 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, Balcony

Room, Balcony | 1 bedroom, premium bedding, down duvets, in-room safe

Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (High Floor)

Superior Room, 1 King Bed (High Floor) | 1 bedroom, premium bedding, down duvets, in-room safe

Superior Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(130 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 1 King Bed

8.2 out of 10
Very good
(32 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 2 Double Beds

8.2 out of 10
Very good
(61 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(28 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Novotel Toronto North York

Eco-certified hotel connected to a shopping centre in Toronto with an indoor pool
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available once per stay.
Novotel Toronto North York offers 260 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Novotel Toronto North York's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from North York City Centre. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • 7 minutes by car from Yorkdale Shopping Centre and 9 minutes from Paramount Ice Complex
  • Cats and dogs welcome for a fee (restrictions apply)
Novotel Toronto North York offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 8 meeting rooms are available. Event space at this hotel measures 6500 square feet (604 square metres) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the eco-certified Novotel Toronto North York. Parking is available for a fee.

Trio – This restaurant serves breakfast and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, Filipino, German, Italian, Japanese, Russian, Serbian, Slovak, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 21 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Trio

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,500 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 84.75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 21.00 per day (in/out privileges)
  • Pet fee: CAD 84.75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto North York
Novotel Toronto North York
Toronto North York Novotel
Accor North York
North York Novotel
Novotel North York
Novotel Toronto North York Hotel North York
Novotel Toronto North York Hotel
Novotel Toronto York Toronto
Novotel Toronto North York Hotel
Novotel Toronto North York Toronto
Novotel Toronto North York Hotel Toronto

Novotel Toronto North York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 547 out of 1259 reviews
Rating 8 - Good. 352 out of 1259 reviews
Rating 6 - Okay. 198 out of 1259 reviews
Rating 4 - Poor. 93 out of 1259 reviews
Rating 2 - Terrible. 69 out of 1259 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, excellent location and access to subway. Rooms comfortable although a bit dated.
Stayed 1 night in Apr 2025

10/10 Excellent

Deogyne

Stayed 1 night in Apr 2025

10/10 Excellent

Anita

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In order to get connecting rooms we asked for, we had to upgrade one of the rooms to include a sofa bed we didn't need. We decided the extra $30 didn't warrant that.
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Deborah, Bracebridge

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
I was on a business trip and arrived early. The front desk checked me in at 11am, which was nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Natella

Stayed 1 night in Mar 2025

8/10 Good

Ndabazinengi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was below average. No view at all. For the money it was not worth it. Stayed here a few times in the last year and this was the most I paid for room and the most disappointing. Will look for different hotel going forward.
Stayed 1 night in Apr 2025

6/10 Okay

Carlee

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities
The location was great, room very clean and staff we're very friendly
Stayed 1 night in Apr 2025

10/10 Excellent

Howard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Howard

Stayed 1 night in Apr 2025

2/10 Terrible

Rosemary

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities
From the time we arrived, our door keys never worked. We were there for three days and they never worked once we would always have to call front desk to have someone come up and often they would have difficulty and they never offered us another room. When it was time to check out, they told me they’d give me free parking, but I never even had a car there. We had two rooms one for myself and one for my daughter and her children, so they gave me a discount of $25 per room!! For all the inconvenience. Then when I picked up my bags from there holding room, they had only given me five tickets, but I had six bags and they didn’t wanna give me my six bag which was my grandchildren‘s dirty clothes told me they had a procedure to follow. It was absolutely horrendous. Never stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rhonda

Business traveller
Stayed 2 nights in Apr 2025

8/10 Good

Brian

Stayed 3 nights in Mar 2025

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gunnar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The restaurant was excellent. The Butter Chicken was tasty and plentiful. The room was clean
Stayed 2 nights in Apr 2025

6/10 Okay

Tyler

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jake

Stayed 1 night in Apr 2025

6/10 Okay

Sunghye

Liked: Cleanliness, staff & service
The pet-friendly room we stayed in was quite outdated. The bathroom door wouldn't shut and there was no fan in the bathroom. The shower was nice but the bathtub seemed old as the coating had peeled off inside the tub. I expected more for what I was paying.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julio, brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025