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The Bay Suites - Entertainment Dist

2.5 star property

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View from property
Signature Room | In-room dining
Signature Condo | Living area | Smart TV, Netflix, streaming services
Comfort Apartment | Balcony
Balcony

Reviews

6.4 out of 10

Popular amenities

  • Dryer
  • Washer
  • Kitchen
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
14 York St, Toronto, ON, M5J 0B1
  • Place, Scotiabank Arena
    ‪3 min walk‬
  • Place, Rogers Centre
    ‪5 min walk‬
  • Place, CN Tower
    ‪5 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪18 min drive‬

Room options

View all photos for Family Condo

Family Condo | Living area | Smart TV, Netflix, streaming services

Family Condo

  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 Queen Beds

View all photos for City Apartment

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

City Apartment

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Condo

Family Condo | Living area | Smart TV, Netflix, streaming services

Family Condo

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Classic Room | Living area | Smart TV, Netflix, streaming services

Classic Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Signature Room

Signature Room | Living area | Smart TV, Netflix, streaming services

Signature Room

  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Basic Studio

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Basic Studio

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Apartment

Full-sized fridge, microwave, oven, stovetop

Basic Apartment

  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Panoramic Apartment

  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for City Apartment

City Apartment | Living area | Smart TV, Netflix, streaming services

City Apartment

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Condo

Comfort Condo | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Comfort Condo

  • 60 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Single Bed

View all photos for Classic Condo

Classic Condo | Living area | Smart TV, Netflix, streaming services

Classic Condo

  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Apartment, 1 Queen Bed

  • 52 sq m
  • 1 bedroom
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Elite Condo

Elite Condo | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Elite Condo

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Bay Suites - Entertainment Dist

Apartments with kitchens, 3-minute walk to Scotiabank Arena
This smoke-free apartment building features self parking, laundry facilities and express check-out. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. A Smart TV with digital channels and Netflix provide a bit of entertainment, and guests will also find comforts, such as Egyptian cotton sheets and a pillow menu.
The Bay Suites - Entertainment Dist offers 5 air-conditioned accommodations with washers/dryers and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a bath, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and blackout curtains.

The Bay Suites - Entertainment Dist's great location gets high marks from our customers. During your stay, you're just a quick walk from Scotiabank Arena. You'll find features such as laundry facilities and self-parking (surcharge). This budget apartment building has 5 apartments. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a dining area
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Self-parking available for a fee
  • Amenities include laundry facilities and a lift
  • Just a 3-minute walk from Scotiabank Arena and 7 minutes on foot from Ripley's Aquarium of Canada
The Bay Suites - Entertainment Dist offers its guests laundry facilities, express check-out, and a lift. The front desk is open around the clock. For a fee, parking is available.

This Toronto apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Parking on site (CAD 30 per night)

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster
  • Toaster oven

Bedrooms

  • Bedroom
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Hardwood flooring in room
  • Lift (122 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre
  • Near the airport

Things to do

  • Winery tours nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 5 units
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 300 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property does not have a front desk. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. The host will greet guests on arrival.

Property is also known as

The Suites Entertainment Dist
The Bay Suites Entertainment Dist
The Bay Suites - Entertainment Dist Hotel
The Bay Suites - Entertainment Dist Toronto
The Bay Suites - Entertainment Dist Hotel Toronto

The Bay Suites - Entertainment Dist Reviews

Reviews

6.4
Rating 10 - Excellent. 209 out of 766 reviews
Rating 8 - Good. 146 out of 766 reviews
Rating 6 - Okay. 132 out of 766 reviews
Rating 4 - Poor. 89 out of 766 reviews
Rating 2 - Terrible. 190 out of 766 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Silu

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When we arrived the cleaning person was still there and that made my family very uncomfortable and statled them. The floors were warped and hurt one of my childrens foot. The balcony was very dirty with broken glass that also hurt one of my childrens foot. When we arrived we had to give our information at the concierge (which was ok) but was told our keys to get into the condo was in the room. So no fob to get in and out of the building and also need a fob to use the elevators 👎 Never staying there again. If i had known it was like this i would have stayed somewhere else and having to call other places to just get access or even help was very annoying. Very expensive for a very poorly operated and maintained apartment 👎 never again and wish we could have got a refund
Stayed 1 night in Aug 2025

4/10 Poor

Julianna

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The place is in a good location, very close to union, and it was decently clean. However, I don’t recommend booking this place until they fix the floors. We stubbed our toes multiple times due to the floor lifting up and pieces missing, which they are attempting to just cover with a mat. It’s very unsafe. When I emailed them to report this and ask for a partial refund I never heard back. Terrible service.
Stayed 4 nights in Jul 2025

8/10 Good

Heidi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall was good. Need some renovations. But like, A LOT!!!! Please change the pillows… I had to buy one.
Stayed 4 nights in Jul 2025

2/10 Terrible

Sally, Lower Hutt

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After years of booking with Expedia, this was by far the worst property I’ve stayed in. The apartment was in terrible condition—broken mirrors, damaged vanity and blinds, cardboard over a window, and a mouldy shower curtain. Only the bed was clean and comfortable. Expedia refused to help since I chose “pay at property,” leaving me stuck for 10 days. The property kept promising maintenance, but no one ever came. The photos are misleading—AVOID this place at all costs.
Stayed 10 nights in Jul 2025

6/10 Okay

Bakary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

I didn’t liked the service

Stayed 1 night in Aug 2025

2/10 Terrible

Levin

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The parking lots need to be clearly marked so people know what lot to go to
Stayed 1 night in Jul 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2025

2/10 Terrible

Lucas

Travelled with group
Disliked: Cleanliness, staff & service
Room was not ready for early check in. Room was also damaged and no discount was given. Convenient location however I will not return
Stayed 1 night in Jul 2025

6/10 Okay

Janette

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Alexandre

Stayed 1 night in Jul 2025

4/10 Poor

Natasha

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The location of the property was amazing but unfortunately the coffee pot was the incorrect pot for the machine and was unusable and the toaster was broken and unsafe to use and there was not an extra blanket for the sofa bed so I had to sleep with just a sheet. When I messaged management on the first day about the issues they assured me they would take care of it. They never brought me a blanket and never replaced the appliances. It was very frustrating as we were there for 4 days.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

joseph

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arriving at the property, the staff were unaware of my reservation as I did not have a unit number or parking lot number provided to me. This lack of information was due to Expedia not supplying these details prior to my arrival. Consequently, I had to park in a different location, which resulted in an unexpected charge of $30, despite not utilizing their parking facilities. I kindly request a refund of the $30 charge, as I opted to pay $45 for parking at an alternative location. Thank you for your attention to this matter.
Stayed 1 night in Jul 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Liked: Amenities
Close to everything we wanted
Stayed 1 night in Jul 2025

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators on this premises is horrible. Wait time is ridiculous just for that.
Stayed 4 nights in Jul 2025

8/10 Good

Romaine

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Nice apartment. Too many different steps to check in. Bathtub qas grungy. The amenities were great. Fantastic location. Very secure building. I would stay there again.
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Stayed 3 nights in Jul 2025

10/10 Excellent

SIKANDER, montreal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is good beautiful place and view of downtown and lake but the wooden floor near the kitchen was broken
Stayed 1 night in Jul 2025

2/10 Terrible

Marie-Josée

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The apartment was clean, well maintained and we loved the amenities. The elevator up to the 23rd floor was very difficult. It was often full and at least one elevator was down the whole time we were there. Other than that, it was a great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

jada

Stayed 2 nights in Jul 2025

4/10 Poor

Taura-Jean

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I’m not happy that Expedia did not advertise this would be a 3rd party booking and it took us an hour and a half to get checked in and up to the room, by which time we missed the entire reason for coming to stay in the city.
Stayed 1 night in Jul 2025

6/10 Okay

Calista

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Floor in room was in bad condition and my 19 yr old daughter stubbed her toe very badly, it’s been a week and she’s still limping. I let the property know and no one has gotten ahold of me to rectify the situation. I’d upload photos of the floor to show but it doesn’t give me an option. I paid close to a grand for a 2 night stay, and I feel it was overpriced for the condition of the floor and the injury to my daughter. No compensation was discussed in regards to this. Not pleased at all.
Stayed 2 nights in Jun 2025