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TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

3.0 star property

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Photo gallery for TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

2 indoor pools, seasonal outdoor pool, pool loungers
Marina
Daily full breakfast (GBP 12.95 per person)
Exterior
Garden

Reviews

7.8 out of 10
Good

Popular amenities

Explore the area

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Belgrave Road, Torquay, England, TQ2 5HS
  • Place, Torre Abbey
    ‪6 min walk‬
  • Place, Torre Abbey Sands
    ‪8 min walk‬
  • Place, Princess Theatre
    ‪12 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪33 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Single Room

7.4 out of 10
Good
(3 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child) | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room (2 Adults + 1 Child)

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children) | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room (2 Adults + 2 Children)

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Family-friendly hotel with 3 restaurants and 2 indoor pools
This smoke-free hotel features 3 restaurants, 2 indoor pools and a full-service spa. WiFi in public areas is free. Other amenities include 4 bars/lounges, a health club and a snack bar/deli.
TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort offers 174 accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort. During your stay, you're just a quick walk from Riviera International Conference Centre. Features include free WiFi in public areas, plus 2 indoor pools and 3 restaurants.
  • Free WiFi
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 4 bars/lounges
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools
  • Indulge with manicures and pedicures, body wraps or Swedish massages at the spa
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • Steps from Riviera International Conference Centre and 5 minutes on foot from Torre Abbey
As a guest of TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort, you'll find a full-service spa, 2 indoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A children's pool, a seasonal outdoor pool, and a terrace are also featured at the family-friendly TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Torquay hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 9:30 AM.
Derwent Restaurant – This restaurant serves breakfast and dinner. A children's menu is available.
Aztec Bistro & Bar – This bistro serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Alberts Sports Bar – This sports bar serves lunch and dinner. A children's menu is available. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • 3 restaurants
  • 4 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Alberts Sports Bar
  • Aztec Bistro & Bar
  • Derwent Restaurant

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 for adults and from GBP 7.95 for children
  • Uncovered self-parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 01 May and close on 30 September.
  • Pool access available from 7:00 AM to 9:00 PM

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Derwent Hotel
Derwent Hotel Torquay
Derwent Torquay
Derwent Hotel Torquay, Devon
TLH Derwent Hotel Torquay
TLH Derwent Hotel
TLH Derwent Torquay
TLH Derwent
TLH Derwent Hotel Torquay, Devon
TLH Derwent Hotel
TLH Derwent Hotel TLH Leisure Entertainment Spa Resort

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 123 out of 404 reviews
Rating 8 - Good. 152 out of 404 reviews
Rating 6 - Okay. 83 out of 404 reviews
Rating 4 - Poor. 31 out of 404 reviews
Rating 2 - Terrible. 15 out of 404 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

David

Stayed 1 night in Jun 2025

8/10 Good

Alan

Stayed 2 nights in Jul 2025

8/10 Good

Darren

Liked: Cleanliness, amenities
Staff were good which always makes a difference. A short walk to the front and the town centre. Inside pools were very good, plenty of room to swim. Noisy at night with teenagers running around, a school trip, and traffic noise.
Stayed 3 nights in Jul 2025

4/10 Poor

Hayley

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Tiered, dated, very uncomfortable beds, weak WiFi, very noisy both nights stay not a lot of sleep due to shouting, bedroom doors banging and people running up and down the corridors till early hours of morning, we are exhausted won’t be going back. I wanted to re kindle childhood memories with my dad and mum but didn’t feel this at all :(
Stayed 2 nights in Jul 2025

6/10 Okay

Hayley

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Miss A R

Travelled with family
Disliked: Property conditions & facilities
Nice for 1 night but hotel communal areas very dated.
Stayed 1 night in Jun 2025

6/10 Okay

Avinash

Travelled with partner
Liked: Staff & service
It looks good on the internet
Stayed 2 nights in Jun 2025

4/10 Poor

Kushwant

Disliked: Cleanliness, property conditions & facilities, room comfort

Weekend

Bathroom was disgusting bed had springs popping out everything was dated out door pool only open till 5pm in the hot summer days and no AC
Stayed 2 nights in Jun 2025

4/10 Poor

Jacqui

Liked: Amenities
Disliked: Property conditions & facilities
Very noisy, and because my room was near the lift I could hear the lift talking all night! Its an old hotel and has alot of creaky floor boards too. I had to pay for parking which I was not made aware of until after booking, and the cost was £10 per night, which is expensive. Only plus was its near the beach, so easy to walk to.
Stayed 3 nights in May 2025

10/10 Excellent

Krishan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zander from the Arcade bar was super friendly and just a cool guy- thanks Zander!
Stayed 2 nights in May 2025

8/10 Good

Dennis

Stayed 3 nights in May 2025

6/10 Okay

özcan

Stayed 1 night in May 2025

10/10 Excellent

Kimberly

Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and excellent facilities

Great hotel, idea location, good value - the pool and spa facilities are excellent. Will stay longer next time.
Stayed 2 nights in May 2025

6/10 Okay

Paul

Travelled with family
Liked: Amenities
Staff are really lovely, just needs a good spruce up. I don’t mean not clean, it was really clean but dated
Stayed 2 nights in Apr 2025

8/10 Good

Deborah

Stayed 2 nights in Apr 2025

8/10 Good

Rebecca, Torquay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Cassie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

james

Travelled with family and small children
Liked: Staff & service
i liked the staff all very helpful and happy i booked this hotel mainly for entertainment for my children which in the daytime was late and also cancelled at short notice the pool was nice larger pool could be warmer gift shop needs longer opening hours as it closes mid day overall i would return
Stayed 2 nights in Feb 2025

2/10 Terrible

Tina-Louise

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Rather stay at the premier inn

We attended with our family children, grandparents, aunts and uncles. The hotel was incredibly hot walking down the corridors. Walking into the room after a long journey with two children was a massive downer and if we weren't meeting other family members we would have likely left there and then. The room smelt musty, immediately noticed the room had not been cleaned properly in a while. The walls were covered in dust, crumbs and packets from the previous guests under the beds which just rolled around the room as the locks on the wheels appeared to not work, there looked like red blood on one of the bedside tables at the bottom and windows were not sealed that well at all. In the bathroom the shower curtain was mouldy, extractor fan was covered in so much old dust that when you turned it on the dust went everywhere! All over the bathroom sinks, bath, toilet it was grim! Immediately went to complain to the staff at the front desk who were really attentive, they came to view the room and told us they'd get someone to try to clean some of the dust whilst we all went to get some food for dinner. We didn't book the inclusive food package for the first night due to the cost, it would have been just shy of £100 for four people which given the quality of the food was steep so decided to go up to the Aztec Bistro bar/resteraunt. They had a sign saying no burgers, no steaks, no fish, etc so choices were very narrow and limited. Our children's dinner arrived, yet 20 minutes had passed t
Stayed 1 night in Feb 2025

6/10 Okay

Jo

Travelled with family and small children
The bedrooms are a bit dated.The waste bin in our room could do with a wash or maybe throw away ,it’s disgusting. Hotel clean and tidy .pools are fab along with the entertainment. Personally wouldn’t pay for the evening meal ,not worth the money.breakfast good . Aztec bistro is the best but they ran out of food on Saturday evening so we had to get a take away! Would definitely come back
Stayed 2 nights in Feb 2025

6/10 Okay

Greame

Disliked: Room comfort

Hotel Stay

The hotel has everything you would want for kids, the bed was terrible to sleep in as springs were poking out very cheap mattress, bathroom nice and clean,breakfast was ok plenty to choose from
Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient position. Efficient people on reception. Nice cosy room. I didn't like some noisy guests with no consideration for others e.g. late at night loud talking of adults and children and banging doors. May be a notice in all rooms saying please be considerate to others and close doors quietly and not to speak too loudly. A hook needed on back of bathroom door to hang towel.
Stayed 7 nights in Oct 2024

8/10 Good

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean but it is a bit dated and could do with an upgrade (but due to its size, that would be a major piece of work). The breakfast was great, the pools were great and there are plenty of different options for evening entertainment from the main hall to smaller pub areas. There is parking on site which can get busy but they have introduced a parking charge if you book through outside agencies such as Expedia of £10 per night. If you book with the hotel direct you don't pay this and that was a shock as the info wasn't on the Expedia site.
Stayed 2 nights in Oct 2024