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The Grand Hotel

4.0 star property

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Photo gallery for The Grand Hotel

Exterior
Terrace/patio
Exterior
Family Room, Sea View | Hypo-allergenic bedding, in-room safe, individually decorated
Daily English breakfast for a fee

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
Seafront, Torquay, England, TQ2 6NT
  • Place, Torre Abbey Sands
    ‪1 min walk‬
  • Place, Torre Abbey
    ‪6 min walk‬
  • Place, Princess Theatre
    ‪12 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room (Inland)

Standard Double Room (Inland) | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room (Inland)

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room, Sea View

8.0 out of 10
Very good
(31 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room (Inland)

Family Room (Inland) | Hypo-allergenic bedding, in-room safe, individually decorated

Family Room (Inland)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room, Sea View

Family Room, Sea View | Hypo-allergenic bedding, in-room safe, individually decorated

Family Room, Sea View

7.6 out of 10
Good
(12 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room (Compact)

Standard Double Room (Compact) | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room (Compact)

8.2 out of 10
Very good
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room (Inland)

Standard Twin Room (Inland) | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room (Inland)

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Sea View

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, Sea View

7.8 out of 10
Good
(9 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

The Grand Hotel

Spend the day relaxing on the beach or pampering yourself at The Grand Hotel's full-service spa.
The Grand Hotel offers 132 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Torquay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of The Grand Hotel's great location. During your stay, you're just a quick walk from Torre Abbey Sands. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at Restaurant 1881
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Torre Abbey Sands and 9 minutes on foot from Riviera International Conference Centre
  • Dogs welcome for a fee (restrictions apply)
The Grand Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 4 meeting rooms available. A health club, a library, and a terrace are also featured at the business-friendly The Grand Hotel. Parking is available for a fee.

This Victorian Torquay hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Restaurant 1881 – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Compass Lounge – Overlooking the ocean, this brasserie specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Covered parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 14 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Compass Lounge
  • Restaurant 1881

Things to do

  • Books
  • Evening entertainment
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Piano

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 9 2026 to June 5 2026 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from 24 December to 27 December:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14 for adults and from GBP 8 for children
  • Covered self-parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Hotel Torquay

Grand Torquay

The Grand Hotel Hotel

The Grand Hotel Torquay

The Grand Hotel Hotel Torquay

The Grand Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 416 out of 1009 reviews
Rating 8 - Good. 330 out of 1009 reviews
Rating 6 - Okay. 161 out of 1009 reviews
Rating 4 - Poor. 64 out of 1009 reviews
Rating 2 - Terrible. 38 out of 1009 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Staff are amazing
Stayed 1 night in Feb 2026

6/10 Okay

Baker

Stayed 1 night in Feb 2026

8/10 Good

Dermot

Stayed 3 nights in Feb 2026

6/10 Okay

Brenda

Travelled with family
Disliked: Property conditions & facilities
Overall we had a lovely time. The place is just looking a bit tired and old fashioned. The decor is a mishmash of themes with some questionable colour choices and looking a bit rough round the edges. However finding a hotel that accommodates dogs is fantastic and location is great. Staff are friendly and you can tell thy work hard.
Stayed 1 night in Feb 2026

6/10 Okay

Emma

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
Overall it was lovely, we had a nice time and to find a hotel that will accommodate dogs is fantastic. It’s just looking a bit old and tired. A bit scruffy around the edges and old fashioned. The decor is a bit of a mishmash of themes with some questionable colour choices. The staff were friendly and accommodating and you could tell they work hard. I think it has all the right attributes just maybe more attention to detail is needed.
Stayed 3 nights in Feb 2026

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
The room, and general upkeep was top notch. Staff were friendly and welcoming. Smallest issue: The shower was not great. The water pressure was not ideal.
Stayed 1 night in Feb 2026

8/10 Good

Mason

Travelled with partner
Liked: Cleanliness, amenities
Nice and quiet
Stayed 2 nights in Feb 2026

10/10 Excellent

Mark

Stayed 1 night in Feb 2026

8/10 Good

Joyce

Liked: Cleanliness
Clean comfortable room. Decor and furniture dated
Stayed 2 nights in Feb 2026

10/10 Excellent

G J

Liked: Cleanliness, staff & service, amenities
Yes very clean, staff courteous especially Emma, went that extra to help.
Stayed 4 nights in Feb 2026

8/10 Good

keith

Liked: Cleanliness, staff & service, amenities
Staff very polite, rooms very good, certain parts of the hotel dated.
Stayed 1 night in Feb 2026

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities
The hotel was ok. BUT needs to have better heating. The indoor pool was open but staff kept leaving to door open to outdoor pool. And if somebody shut it they opened it again and made the indoor pool cold. Changing area was still being refurbished so had to walk back to room in wet swimwear. The lounge area was cold and stopped doing hot drinks by 22.00 Reception was good and staffed well. Evening meal was served well.
Refurbished indoor pool
View from Bedroom
Hotel
Stayed 2 nights in Feb 2026

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Lovely hotel and so handy for the station opposite. I had a nice quiet room and I was delighted to have a bath as well as a shower. The decor was slightly dated but none the worse for that and I had everything I needed including plenty of storage space and a comfortable bed.. The staff were very pleasant and helpful
Stayed 1 night in Feb 2026

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff very welcoming and place clean all round.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

amanda's music

Liked: Staff & service, amenities
Bath was not clean l had to clean before l could use to clean it before l could use bath
Stayed 1 night in Jan 2026

2/10 Terrible

Jessica

Disliked: Amenities
The spa was shut and we only came for the spa!!!!!
Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Stayed 2 nights in Jan 2026

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean rooms, excellent hotel would recommend very highly
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Staff and location
Stayed 1 night in Jan 2026

10/10 Excellent

Nicki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, always is, very clean, has everything you need. Good view, staff are always very helpful. The staff in the bar and restaurant are brilliant 😁
Stayed 3 nights in Jan 2026

8/10 Good

Omar

Stayed 4 nights in Jan 2026

8/10 Good

Julie Ann

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel was spotless and the staff very accommodating. Our meal in the restaurant was also very good and the service excellent. I loved the location!!!!! The only points to note are there should be a warning in the bathroom for the hot tap, it was so hot I nearly scalded myself. It would of been nice to have an extra blanket or cover of some sort as I was very cold in the night. Also there was no water in my room and I was told I would have to pay for some which I would of thought was my right to have free water in my room. I wasn't charged in the end but felt that I should not have had to argue over a few bottles of water. That being said, I would love to come back in the summer to experience the hotel, the view and the outside pool. I would not hesitate to recommend your hotel either. Thank you Julie Kelly
Stayed 1 night in Jan 2026

4/10 Poor

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine except guests in room above very noisy until 4.30am and playing music and talking. No sleep and rest for weekend.Ruined lovely weekend on both nights for my birthday weekend. Informed reception on leaving but nothing resolved. No compensation or offer suggested. Have been to this hotel a few times previously and was fine and also stayed at suster hotel in Falmouth. Not a nice weekend and quite upset.
Stayed 2 nights in Jan 2026