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The Imperial Torquay

4.0 star property

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Photo gallery for The Imperial Torquay

Interior entrance
Front of property – evening/night
Reception
Breakfast, lunch, dinner served; British cuisine
Indoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Park Hill Road, Torquay, England, TQ1 2DG
  • Place, Princess Theatre
    ‪11 min walk‬
  • Place, Meadfoot Beach
    ‪12 min walk‬
  • Place, Torre Abbey Sands
    ‪16 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room

8.4 out of 10
Very good
(17 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Sea View Double Room

8.6 out of 10
Excellent
(47 reviews)
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Double Room, 1 Double Bed, Bay View (Balcony or Terrace)

8.8 out of 10
Excellent
(29 reviews)
  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room, 1 Bedroom

8.4 out of 10
Very good
(10 reviews)
  • 14 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Suite

Suite | Hypo-allergenic bedding, in-room safe, individually decorated

Suite

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Cosy Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Cosy Double Room

8.0 out of 10
Very good
(52 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Sea View Double Room

Hypo-allergenic bedding, in-room safe, individually decorated

Standard Sea View Double Room

8.4 out of 10
Very good
(30 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Family Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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4.1 out of 5, Very good, 1,019 reviews
The price is CHF 63
includes taxes & fees
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About this property

The Imperial Torquay

Victorian hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site.
The Imperial Torquay offers 152 accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Imperial Health Club. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
The breakfast at The Imperial Torquay gets high marks from our customers. During your stay, you're just a quick walk from Torquay Marina. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at Regatta Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with massages, body treatments or Ayurvedic treatments at Imperial Health Club
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Torquay Marina and Little Theatre
  • Dogs welcome for a fee (restrictions apply)
The Imperial Torquay offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 205 square feet (19 square metres) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly The Imperial Torquay. You'll have access to the indoor pool and outdoor pool at a partner property. For a fee, parking is available.

This Victorian Torquay hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:00 AM.
Regatta Restaurant – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 18 for adults and GBP 18 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Regatta Restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Access to nearby outdoor pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 205 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: GBP 10.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18 for adults and from GBP 18 for children
  • Uncovered self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Imperial Torquay
Imperial Hotel Torquay
Imperial Torquay
Imperial Torquay Hotel
Torquay Hotel Imperial
Torquay Imperial
Torquay Imperial Hotel
The Imperial Hotel Torquay
The Imperial Torquay Hotel
The Imperial Torquay Torquay
The Imperial Torquay Hotel Torquay

Reviews

The Imperial Torquay Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 512 out of 1024 reviews
Rating 8 - Good. 313 out of 1024 reviews
Rating 6 - Okay. 116 out of 1024 reviews
Rating 4 - Poor. 54 out of 1024 reviews
Rating 2 - Terrible. 29 out of 1024 reviews

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service

Nice hotel needs some tlc

Room was clean hotel was in a great location and the views were amazing. The bed was tiny a small double at best, was comfy but could barely fit two adults. The room was very dated and all we had were two cheap platic chairs on the balcony. The bathroom was newly decprated and modern but the shower was alet down with low water pressure. The outside of the hotel was sabby and needed some tlc, the biggest disappointment was its August and the outside pool was shut and from other reviews has been for sometime. The room also lacked sockets especially around the bed area where you would normally charge your phone. Overall pleasant stay not sure it was worth the £100+ price tag becuase of the smallest bed in the world but did the job for a night. If they gave this hotel some love and brough it back to the standard it was a number of years ago they would have a gem.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer break

We had a very comfortable stay at the hotel and were impressed with the facilities and friendly staff. We returned for the 2nd time having also enjoyed our first stay. Love the views of Torbay and the internal architecture and furnishings of the hotel. It was a shame that the outdoor pool was closed but enjoyed the indoor pool / spa facilities.
Stayed 2 nights in Jul 2025

2/10 Terrible

PAUL

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room with an a door adjoining an occupied other room. This was changed. The rooms are in extremely poor condition, worn, dirty, sink would not drain, door would not lock, then bath would not drain. Dirt under beds and in all areas. The outdoor pool was not open and looked to have been shut all summer due to the mould growth in the empty pool. This is a very poor ghotel and should not be rated 4 star...
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel could do with a lick of paint on the outside staff very accommodating inside decor excellent and only 5 minute walk to the shops
Stayed 2 nights in Jul 2025

6/10 Okay

Maria

Travelled with family
Liked: Staff & service
Beds were very comfortable. A beautiful but aging old hotel. Requires alot of modernisation to bring it up to spec. Staff are fabulous and food is great. The hotel is missing out on basics such as hoovering communal areas as debris could be seen on floors from the night beforehand and windows havent been cleaned in ages. Outdoor pool is not working which was disappointing. Room temperatures were a little hot as windows couldn't be fully opened. An average stay
Stayed 3 nights in Jul 2025

4/10 Poor

Rob

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Jul 2025

4/10 Poor

Gillian

Disliked: Staff & service, property conditions & facilities
My husband and I stayed at the Imperial for a week in July .When we got to our room we found the furniture to be very dated and tired looking , although the bedding was clean . We also were surprised there was no little fridge in the room for milk and drinks. Outside the patio consisted of 2 chairs so we had to move the table from inside for our drinks and the floor looked as though it hadn’t been swept for some time . We knew in advance that we had to pay for parking but don’t think there should be a charge to park in the hotel grounds . We only spoke to 2 members of staff . One at check in and one when we checked out . We left a day early and the only comment from the girl was “we don’t give refunds “ . Neither of us mentioned a refund . Would we stay again … no .
Stayed 7 nights in Jul 2025

8/10 Good

Bunty

Stayed 2 nights in Jul 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, property conditions & facilities, room comfort

AVOID - Not a 4 star hotel at all

I hate leaving negative reviews, but feel it so important on this occasion. All reviews state could do with updating, that had me fooled as I thought it would be like other hotels which need a little TLC and people moan, no this one needs upgrading, scrubbing, maintenance, and staff training. We have just returned from this hotel, and had we enough money to go elsewhere we would have walked out, but was not in that position and 3.5 hour journey didn't want to go straight home! OUTSIDE POOL IS CLOSED - and has been all year, unlikely to open this year, in case you are going for that reason-not advertised. Food, though nice, slow service and not all ingredients listed be careful! Room grotty, smelly, no air unless patio doors open (when you have a dog with you this is impossible without keeping them on lead). Mattress absolutely disgusting, thank god we didn't see it until the last day!! Poor furniture, uncomfortable, very old and too big for the room leaving no floor space. Cleaning service, non-existent - left the sign out for our room to be cleaned and left floor mat and bath towels in the bath to be replaced, the floor mat rolled back up - soaking wet and covered in hair - and left back in our bath. Dirty wet, oily towels, hung back up for use! Reception staff - lovely, but not much help and stand silent when being spoken to with shrugs and don't knows thrown in, and again very slow. The positive, our view was incredible and the prosecco delicious. That's it
Bathroom floor after "clean"
Floor mat, rolled up soaking wet and covered in hair and placed back in bath to re-use (after 3 days and a "clean")
Carpet after "clean" can't upload more pics, but have plenty!
Mattress!!
Stayed 3 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Alan

Stayed 1 night in Jul 2025

6/10 Okay

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A bit of faded glory with a nice view of the bay
Stayed 1 night in Jul 2025

8/10 Good

Narinder

Stayed 2 nights in Jul 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, room comfort

A July Stay

Breakfast was excellent. Bar meal was good but not great selection. Main Restaurant was too expensive. The room was great, very comfortable. the Seaview was obscured bey vegetation, but after some discussion, the gardener cut the offending vegetation back which mad the view perfect.
Stayed 4 nights in Jul 2025

8/10 Good

Yenmai, Highbury

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Location of the hotel was nice, had places that are walkable to go down to eat. Hotel in general was okay, I felt it has had happier times there, the building itself looked a bit unloved and old and could do with a lick of paint at least. When we’re there the swimming pools were closed, one was in maintenance and the other someone clever smashed glass in the pool so they had to sort that out. It was a real shame as that why we booked there as it had two pools. That said the stay was comfortable, the room was old but okay and we slept very well. I hope they will maintain the hotel as it has potential but definitely needs some investment to it.
Stayed 3 nights in Jul 2025

6/10 Okay

EDNA

Liked: Cleanliness, staff & service, room comfort

Worth a visit

The public spaces/ rooms were amazing. Our bedroom not so. We had a balcony which was great. The carpet was awful patterned but thats just personal taste i guess. The bar was lacking and prices high to eat and drink. But the staff friendly. Not that suitable for disabled.
Stayed 2 nights in Jul 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Whilst the public areas were lovely our room was a little tired. The sink in the bathroom was cracked and the pipes on the balcony next door were very very rusty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Adrian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff very friendly & smiley faces. Great views out to the ocean. The only negative point was the hotel food quality and presentation, it lacked love.
Stayed 2 nights in Jul 2025

8/10 Good

Warren

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Wonderful views from sea view room. Spacious rooms Lounge areas were nice The indoor restaurant with sea view was badly decorated Outside needs lots of paint Has the potential to be one of the finest hotels in the uk.
Stayed 1 night in Jul 2025

4/10 Poor

Bharti

Disliked: Cleanliness, property conditions & facilities
Not a 4 star hotel. Room has a very bad smell!
Stayed 1 night in Jul 2025

10/10 Excellent

Luke

Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Cleanliness

Unloved and needs a complete refurbish.

Very shabby hotel. Exterior, grounds and furniture all in disrepair and the pool was closed -no mention of this on the website when booking. Restaurant walls.skirting boards and window frames were filthy. Bedroom furniture is ancient, shabby and marked but the room itself was spotless considering what the housekeeping team have to work with. Breakfast good. All staff really good apart from the head waitress on the Thursday morning who was very blunt, unacommodating and not pleasant with other staff. Amazing views but this doesn’t warrant the price.
Stayed 2 nights in Jul 2025