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The Palmer Collective

4.0 star property

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Photo gallery for The Palmer Collective

A modern dining area with multiple tables and chairs, a bar area with stools, and large windows providing natural light.
A lobby with two elevators, a digital clock, a sign indicating the ground level, a self-service elevator button, and a vending machine.
Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
12 14 Palmer Street, South Townsville, QLD, 4810
  • Place, Maritime Museum of Townsville
    ‪3 min walk‬
  • Place, The Strand Beach
    ‪15 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪15 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪11 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe King Room

9.0 out of 10
Wonderful
(41 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Room

Deluxe Queen Room | Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Queen Room

9.0 out of 10
Wonderful
(82 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Queen & Single Room

A bathroom with a white sink, a mirror, a potted plant, and a towel rack.

Queen & Single Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

The Palmer Collective

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe and free use of bicycles are on-site.
The Palmer Collective offers 118 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. Televisions come with digital channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Townsville hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Palmer Collective's great location. During your stay, you're just a quick walk from Maritime Museum of Townsville. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Maritime Museum of Townsville and 5 minutes on foot from Perc Tucker Regional Gallery
The Palmer Collective offers its guests an outdoor pool, a fitness centre, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include meeting rooms and coworking spaces. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly The Palmer Collective. Self parking is free.

This 4-star Townsville hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 6:00 AM to noon.
Palmer's Bar & Kitchen – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Palmer's Bar & Kitchen

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Fixed shower seat
  • Hardwood flooring in public areas
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (4:30 AM - midnight)
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternative location: [Rydges Townsville - 23 Palmer Street, Townsville QLD 4810]
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per stay.
  • Cots (infant beds) are available for AUD 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 12 to 31.95 for adults and AUD 13 to 31.95 for children
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property's front desk is open during the following times:
  • Monday - Sunday: 4:30 AM - midnight
Guests arriving after hours will need to go to the following location to check in: Rydges Townsville - 23 Palmer Street, Townsville QLD 4810
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Townsville
Townsville Central Hotel
Townsville Ibis
Townsville Central Hotel formerly Ibis Townsville
Central Hotel formerly Ibis
Townsville Central formerly Ibis Townsville
Central formerly Ibis
Townsville Central
Ibis Townsville
Townsville Central Hotel (formerly Ibis Townsville)
Townsville Central Hotel
The Palmer Collective Hotel
The Palmer Collective South Townsville
The Palmer Collective Hotel South Townsville

The Palmer Collective Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 448 out of 846 reviews
Rating 8 - Good. 289 out of 846 reviews
Rating 6 - Okay. 59 out of 846 reviews
Rating 4 - Poor. 36 out of 846 reviews
Rating 2 - Terrible. 14 out of 846 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, comfy bed, free parking, couldn’t ask for anything more!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free water on arrival room small but clean and comfortable bed car parking out the back which is secured awesome location
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff were very friendly, and the freshly baked biscuits were a pleasant surprise.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Denis

Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay with clean rooms and great staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

peter

Good value, central location, great staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Easy to park. Plenty of food options around.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Clean room friendly staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Jewelann

Great location friendly staff and great complimentary biscuit on arrival.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Allister

Liked: Cleanliness, staff & service
Good on site parking
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast!!!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Aruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will stay there again
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Aislinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice rooms and excellent restaurant
Stayed 1 night in May 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Staff always friendly and rooms always clean and smelling fresh. Our go to place for every visit to Townsville. Food is great at the restaurant.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms but a little bit older, good parking facilities and friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Judy

Liked: Amenities
Comfortable beds nice rooms and perfect location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and comfortable, the concierge, was very nice and the position of the Collective was great.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Wonderful staff and food
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great spot, walkable to food and sites & nice staff. An ok gym and would stay again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amela

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and rooms were very clean
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Great area , staff were friendly reasonable price . Would stay again
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable rooms
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best place in Townsville and the food at the restaurant is top class
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall, property was very clean and tidy and staff were amazing.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and close to great takeaway food.
Stayed 1 night in Aug 2025