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Thon Hotel Polar

Property class: 3

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Photo gallery for Thon Hotel Polar

Free daily buffet breakfast
Premium bedding, pillow-top beds, minibar, desk
Premium bedding, pillow-top beds, minibar, desk
Lobby
Business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View in a map
Grønnegata 45, Tromsø, 9008
  • Place, Tromso Cathedral
    ‪1 min walk‬
  • Place, Art Museum of Northern Norway
    ‪1 min walk‬
  • Place, Polar Museum
    ‪8 min walk‬
  • Airport, Tromsø (TOS-Langnes)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Standard Single Room, Non Smoking

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Basic Twin Room, 1 Double Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Non Smoking (Standard)

Premium bedding, pillow-top beds, minibar, desk

Family Room, Non Smoking (Standard)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Superior Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Business Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Business Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

Thon Hotel Polar

Along with a restaurant, this smoke-free hotel has a health club and a conference centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Thon Hotel Polar offers 131 accommodations with minibars and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Tromsø hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
The free breakfast at Thon Hotel Polar gets high marks from our customers. During your stay, you're just a quick walk from Tromso Cathedral. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Tromso Cathedral and 3 minutes on foot from Art Museum of Northern Norway
  • Pets welcome for a fee
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A health club, a vending machine, and concierge services are also featured at the business-friendly Thon Hotel Polar.

This 3-star Tromsø hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Thon Hotel Polar has a restaurant serving lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NOK 290 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant

Restaurants on site

  • Egon Restaurant

Things to do

  • Golf
  • Health club

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: NOK 400 per accommodation, per stay, plus a deposit of NOK 400 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NOK 200.0 per night.
  • Cots (infant beds) are available for NOK 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: NOK 290 per day
  • Pet deposit: NOK 400 per stay
  • Pet fee: NOK 400 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NOK 100.0 per night
  • Rollaway bed fee: NOK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Thon Polar
Thon Hotel Polar
Thon Hotel Polar Tromso
Thon Polar
Thon Polar Hotel
Thon Polar Tromso
Thon Hotel Polar Hotel
Thon Hotel Polar Tromsø
Thon Hotel Polar Hotel Tromsø

Thon Hotel Polar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 1001 reviews
Rating 8 - Good. 379 out of 1001 reviews
Rating 6 - Okay. 102 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Chloe Marie

Stayed 4 nights in Jan 2026

8/10 Good

Alyssia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located hotel, a the breakfast spread was excellent!
Stayed 5 nights in Jan 2026

8/10 Good

Yin Fei

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location with shops and restaurants close by. Staff are friendly and helpful. Good breakfast. Room was clean . Overall we had a pleasant stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
breakfast excellent
Stayed 3 nights in Jan 2026

4/10 Poor

Kerry

Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities
Excellent all around! The rooms were functional and clean; staff were friendly and helpful; and the breakfast was absolutely phenomenal!
Stayed 3 nights in Jan 2026

10/10 Excellent

Teagan

Stayed 4 nights in Jan 2026

4/10 Poor

Daryna

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2026

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast was great. Lots of choices of different types of breakfast, lots of it available, fresh and good quality.
Stayed 4 nights in Jan 2026

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Great value hotel. Would definitely use a Thon hotel again.
Stayed 1 night in Jan 2026

8/10 Good

Maurizio

Liked: Cleanliness, amenities, property conditions & facilities
They arranged our room for two when in the beginning was booked for one.
Stayed 3 nights in Jan 2026

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a good location and very warm. Price includes breakfast and if you don’t need breakfast one date because you leave before 7am they won’t give you a refund and it is £23 per person. They offer a takeaway breakfast instead which was juice, fruit and a sandwich so not really very good for the price. A refund would have been better.
Stayed 4 nights in Dec 2025

10/10 Excellent

Huei Yin Hazel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to stay in, just behind Main Street and everything is walkable from the hotel.
Stayed 2 nights in Dec 2025

2/10 Terrible

yi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was isolated and inaccessible. The room was far from lift and required us to carry 3 20kg+ suitcases and multiple bags up an extra two fleets of stairs to reach. We broke one of our suitcases wheels trying to carry it up. We asked hotel staff for help after they told us no room exchange was possible and they dismissed us saying “just empty out the suitcases to make it lighter and make a few trips” then we were told they wouldn’t help carry because “it’s not part of Norway culture”. Then upon checkout we asked for a later checkout as we realised the bags took a longer time to take down and were only given an extra 10 mins which didn’t cover mutiple trips. My little sister can’t carry heavy weight and my mum who has has ops back surgery was super concerned with the heavy lifting. Unacceptable service. Breakfast was lacking in variety too, and the room linen had minor stains and bathroom was old too. Corridors were had to navigate and seemed unclean due to carpeting.
Broken luggage wheel after carrying heavy weight by ourselves to inaccessible room with no help and dismissing from staff
Stayed 1 night in Dec 2025

10/10 Excellent

Maria Lisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay! Great breakfast and excellent location. The room was also very comfortable and clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Highly highly recommended. Great location, friendly staff and great food.
Stayed 2 nights in Dec 2025

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible location, friendly and helpful staff and two back to back nights of the Northern Lights dancing across the Tromso skies. Highly recommended. Egon, the restaurant is fab. The Pizza buffet before 6pm is exceptional.
Stayed 1 night in Dec 2025

10/10 Excellent

Keenan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location
Stayed 2 nights in Dec 2025

6/10 Okay

Cathleen

Travelled with group
Liked: Staff & service
Disliked: Amenities
This property was extremely dingy, dated, and dirty. Hallway carpets and walls were old, and as such, looked filthy, despite what appeared to be staff’s best efforts. The lighting was depressing and dismal. Our room had stains on the curtains, streaks of wet marks down the walls, and hair in the sink when we arrived. Shower was a nightmare—way too small (despite there being a huge, empty, useless space adjacent to it), nowhere to put toiletries when showering, and guaranteed flooding across the bathroom floor when you opened the shower door to exit. Square, sharp soap dispenser in shower sliced open my shoulder when I bent down to grab something that had fallen. While online photos show the layout of the room accurately, they don’t reflect the condition of it. Reminded me of a dorm room last updated in 2001. On the plus side, the staff was extremely pleasant and the complimentary breakfast buffet was surprisingly amazing—perhaps better than any breakfast I’ve ever had at a hotel. Fresh, prepared directly in front of you, with a massive assortment of items. All in all, we were extremely disappointed in this hotel considering the price. It was slightly cheaper than other properties in the area, but given the choice again, we would have paid more to be elsewhere.
Stayed 3 nights in Dec 2025

8/10 Good

Adam

Liked: Staff & service
Disliked: Cleanliness, amenities
The breakfast was excellent! Hot food, cold meats and cheeses and a good variety of fruit and pastries. First class for the money
Stayed 3 nights in Nov 2025

10/10 Excellent

Dena

Stayed 3 nights in Nov 2025

10/10 Excellent

Peter, Ottawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Heather

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved this hotel - our favourite in Norway so far. The breakfast is excellent. The staff go above and beyond, and the rooms are very clean. We really enjoyed our 3 night stay here, and would definitely come again.
Stayed 3 nights in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is fantastic. Rooms are not big but clean and have everything you need.
Stayed 5 nights in Nov 2025

8/10 Good

Jeanine Michelle, Maghull

Liked: Cleanliness, amenities, property conditions & facilities
Room was great In size and comfort, breakfast brilliant and staff helpful, the water for shower could be hotter (just about warm bordering cold). Hotel is in a great location and easy to reach anywhere in tromso
Stayed 3 nights in Nov 2025