Easy 30 minute walk to the train station. Lovely old building with comfortable rooms.
The reception isnt manned until the evenings, we needed to drop our bags early and the breakfast chef was so helpful
our stay included breakfast, but when we got there, we were told there is no breakfast as the kitchen was being refurbished.
Please can you inform me as to a refund for the breakfast for 2 days
Unfortunately we had to get there early as the contact number on the website is no longer use. Half the building was cold the pool was not open as being renovated the gym also not open or the sauna . The room was so small should have been a single . The 2 staff we saw was lovely and very kind . The place didn’t look ready for any guests . We ended up going home .
There was one member of staff the entire stay that was often hard to locate. The kitchen was broken, the WIFI was broken, the access to the gym and pool was locked, all downstairs bathrooms were out of order, the en-suite for our room had mould everywhere in the shower, the check in and check out process was appalling and I wanted to dispute the payment of the room due to the standard provided but was unable to do so due to there being no staff so was charged full price automatically to the card I booked the room with. Would not stay again.
Had a lovely overnight stay ,the staff were very friendly and very helpful, i have found a hidden gem perfect to visit my family and will return. My room was perfect ,had a great breakfast before leaving
Breakfast was not provided even though it was included in the price of our stay. We felt that the staff weren't interested in staying guests.
Not good at all