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4.5 out of 5

"Friendly helpful staff. Lovely downstairs renovation but rooms / bathroom need a refit. Breakfast okay would have liked a little more choice but adeq ... " More

By a verified traveller on Mon 30 Oct 2023

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Cabin

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 107* Per night/room 23 May - 24 May

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Super King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel VARA. During your stay, you're just a quick walk from Lemon St Market. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.

  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include 3 meeting rooms, laundry facilities and a car charging station
  • Within a 15-minute walk of Hall for Cornwall and Royal Cornwall Museum
  • Dogs welcome for a fee (restrictions apply)

Hotel VARA ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel VARA

Everyone (1) Couples (4)
5 out of 5
Friendly helpful staff. Lovely downstairs renovation but rooms / bathroom need a refit. Breakfast okay would have liked a little more choice but adequate and i expect if you asked could have something different

Posted by on 30 Oct 2023

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Comment from Hotel Management

30 Oct 2023 by Team VARA

Thanks TraceyHope you enjoyed your day in Truro todayWe are working our way through the building....

4 out of 5
Good position for town Friendly staff Excellent breakfast

Posted by , from Plymouth on 1 Nov 2020

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Comment from Hotel Management

3 Nov 2020 by Merchant House Team

Thank you for your feedback, we are delighted to hear that you found the Hotel to be in a good location, received our traditional friendly service and indulged in our freshly cooked full breakfast. We hope to welcome you back again

5 out of 5
A lovely 1 night stay in a cosy double room. Small but lovely decor. A shower room very clean if slightly dated. Breakfast very good cooked fresh to order. All staff friendly. Own free parking. Close to the town Would stsy again

Posted by on 12 Aug 2019

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Comment from Hotel Management

15 Aug 2019 by Merchant House

Thank you for your review; we are pleased to hear you found your room clean and comfortable and that you received our traditional friendly service. We are delighted to hear you made use of our free on-site parking and indulged in our freshly cooked full breakfast. We look forward to welcoming you again.

5 out of 5
Great breakfast. Great log fire. Comfortable bedroom. Lovely staff. Good price.

Posted by , from West sussex on 25 Nov 2018

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Comment from Hotel Management

26 Nov 2018 by Merchant House Team

Thank you Tony for your 5* review; we are delighted to hear you enjoyed a comfortable and great value stay. We hope to welcome you back again soon.

5 out of 5
Very friendly, clean, decent food and close to city centre.

Posted by , from Cardiff on 15 Sep 2017

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Comment from Hotel Management

18 Sep 2017 by Merchant House Team

Dear Russ Thank you for your review of The Merchant House Hotel. We are pleased to hear you found the Hotel clean and you recieved our traditional friendly service. We are delighted to hear you enjoyed our Chef's delicious freshly cooked Full Breakfast and found the Hotel to be in a good location to visit Truro City. We look forward to welcoming you back again soon.

3 out of 5
Die Zimmer entsprechen in keiner Art und Weise den Fotos im Internet. Das Bett war mit 190cm zu kurz, ein Zimmerwechsel war möglich und verbesserte die Situation. Die Badezimmer sind winzig. Die Lage des Hotels ist gut.

Posted by on 22 Jul 2019

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Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available. Public spaces have free WiFi. Hotel VARA also features coffee/tea in common area, concierge services, and a fireplace in the lobby. Free self parking is available. This 4-star Truro hotel is smoke free.

  • 30 guestrooms or units
  • 4 levels
  • Deli
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Truro Station (2.5 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Hotel VARA offers 30 accommodations with complimentary bottles of water and coffee/tea makers. 25-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Change of towels (on request)
  • Desk chair

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property provides to-go breakfast, beverages, and afternoon treat. Check-in ends strictly at 7 PM and guests are advised to provide an estimated arrival time.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 10:00 PM
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Merchant House Hotel Truro
  • Merchant House Hotel
  • Merchant House Truro
  • Merchant House
  • Merchant Truro
  • Merchant House Truro
  • Carlton Hotel Truro
  • Merchant House Guesthouse Truro
  • Merchant House Guesthouse
  • Merchant House
  • Hotel VARA Hotel
  • Hotel VARA Truro
  • Hotel VARA Hotel Truro

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.