Our stay at this property was a mix of positives and frustrations. While the house itself was clean and modern, several issues impacted our experience.The biggest problem was the shades— in the pool house/casita, they were stuck down the entire time, completely blocking the view we paid for from the master. In the interior master, the shades were partially stuck up and down, with the one directly above the bed stuck open, meaning we were awakened at dawn each morning— not ideal for a vacation.The pool app was unreliable and made switching between the hot tub and pool difficult. It also didn’t allow both to run simultaneously. The outdoor fire key was buried in a random drawer, and the remote for the master fireplace and TV did not work.We reached out multiple times to Vacasa, spending over three hours on the phone, yet the blinds were never fixed. After texting about possible compensation for these issues, I was completely ignored.Despite the frustrations, the view— even though obstructed— was beautiful, and the house itself was well-kept and modern. However, for the price and expectations, the lack of responsiveness and unresolved issues made for a disappointing stay.