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K'uyen Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for K'uyen Boutique Hotel

Deluxe Penthouse, 1 King Bed, Private Pool | Terrace/patio
Deluxe Penthouse, 1 King Bed, Private Pool | Balcony view
Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi
50-inch Smart TV with digital channels, TV, Netflix

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
C. Balam Dzakab, Tulum, QROO, 77600
  • Place, Jaguar Park
    ‪14 min walk‬
  • Place, Hunab Lifestyle Center
    ‪16 min walk‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Terrace/patio

Luxury Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Penthouse, 1 King Bed, Private Pool

Deluxe Penthouse, 1 King Bed, Private Pool | Terrace/patio

Deluxe Penthouse, 1 King Bed, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse, 1 King Bed, Private Pool

Penthouse, 1 King Bed, Private Pool | Terrace/patio

Penthouse, 1 King Bed, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

K'uyen Boutique Hotel

This hotel features 2 restaurants, a full-service spa and an outdoor pool. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and massage/treatment rooms.
K'uyen Boutique Hotel offers 25 air-conditioned accommodations with espresso makers and a safe. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include an iron/ironing board and a ceiling fan. In-room massages, hypo-allergenic bedding and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages and sports massages.
Our customers tell us that they can't get enough of the helpful staff at K'uyen Boutique Hotel. During your stay, you'll be within walking distance of Jaguar Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Just a 5-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins
K'uyen Boutique Hotel offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and coworking spaces. Spa services, multilingual staff, and tour/ticket assistance are also featured at K'uyen Boutique Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 11:00 AM.
K'uyen Boutique Hotel has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Coworking space

Outdoors

  • Beach towels
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at K'uyen Boutique Hotel

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

K'uyen Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 116 out of 165 reviews
Rating 8 - Good. 29 out of 165 reviews
Rating 6 - Okay. 13 out of 165 reviews
Rating 4 - Poor. 2 out of 165 reviews
Rating 2 - Terrible. 5 out of 165 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel in a quiet neighborhood.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! I would absolutely recommend this place in a heartbeat! Everything was easily accessible and within reasonable reach! The staff is very friendly.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

C Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and always friendly. The rooms were lovely. There was a shopping area within walking distance for all of the basics. It was perfect and peaceful.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

ivica

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice and attentive stuff. Great value. Really nice neighborhood with a lot of caffes and places to just chill
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities
Quietness , functionaliy, quality and breakfast
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Tis Shula

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved the hotel. My penthouse was extremely clean. The staff are extremely
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Grace

Liked: Cleanliness, amenities, property conditions & facilities
Room was big and clean. Check in and out were smooth. Has Adrian both times and he was very nice and helpful. Marcelino at the roof top restaurant was great. We thoroughly enjoyed our stay!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I spent the week there and had a great time. The room was very modern and spacious. The staff took great care of us. The room was very clean and had everything we needed to have a great stay. The housekeeping was excellent. The area was great and a short walk to restaurants in Aldea Zama. Again, we had a great stay there.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

william Chad

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and the hotel is nice. the the pools are not good no one wants to swim in them not a good design layout. Super small. Coffe is waterdown but that seems to be everywhere in tulum. I would recommend to improve the complimentary breakfast. People only eat it once. Not gross but not great
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and amenities are GREAT! The food was okay, but not very many choices and the taste was edible. The cleaning and front desk staff were helpful and gracious. The dining staff, both for dinner and breakfast di not seem very happy at all. Overall, I would definitely book again.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Stanley

Disliked: Amenities, property conditions & facilities
Room was just ok. Front dedk was very helpful, frienfly and fun! Property condition is kind of worn. Music blares constantly from tooftop bar and different equally loud music downstairs. So cacophony all day and night. Nut couldn't hear it insude the room.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in May 2023
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

shanterria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel...will stay again!!!
Stayed 3 nights in Jul 2023
Verified

2/10 Terrible

Brandis

Liked: Cleanliness, staff & service
Disliked: Amenities
I was not informed that they had a curfew and that the entrance gate would lock at a certain time. This was very scary for me as I arrived from a night out to find the gate had a lock and chain on it. This was shortly after midnight. I was not able to enter, I called management on what’s app. Eventually someone opened the gate at 6am. I had a penthouse suite and I asked them to reimburse for the night I spent outside. Management did not respond. Be aware
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff was great. The environment was very relaxing too
Stayed 6 nights in Mar 2023
Verified

10/10 Excellent

El Hadji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in Tulum we enjoyed our stay and the staff are really nice and welcoming
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Keondra J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great staff, will return!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need better signage to find the place, but I am totally staying here again. I would in fact LIVE here! Beautiful area and accommodations.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly. Great staff. The front desk guys were amazing. Helpful. And prompt. I would stay here. Again. Place was clean and pleasantly beautiful. Very quiet at night. Gorgeous view for sure!
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, quiet and clean. Staff was great especially Luis.
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Quiet at night.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and all the staff are so willing and eager to help make sure you have all you need for your stay here to be the most enjoyable!
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Rainara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
Stayed 6 nights in Jan 2024