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Aparthotel

MAYA Apartments Tulum

3.0 star property

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Photo gallery for MAYA Apartments Tulum

Exterior
Outdoor pool
Penthouse, 2 Queen Beds, Balcony, Pool View | Premium bedding, minibar, iron/ironing board, free WiFi
Terrace/patio
Apartment, 2 Queen Beds, Pool View | Premium bedding, minibar, iron/ironing board, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
QROO 15, Carretera Tulum Boca Paila 9.7 Km, Tulum, QROO, 77760
  • Place, Tulum Beach
    ‪1 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪2 min drive‬
  • Place, Tulum Mayan Ruins
    ‪19 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪56 min drive‬

Room options

View all photos for Apartment, 2 Queen Beds, Pool View

Apartment, 2 Queen Beds, Pool View | Premium bedding, minibar, iron/ironing board, free WiFi

Apartment, 2 Queen Beds, Pool View

  • 90 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Apartment, 1 Queen Bed, Balcony, Pool View

Apartment, 1 Queen Bed, Balcony, Pool View | Premium bedding, minibar, iron/ironing board, free WiFi

Apartment, 1 Queen Bed, Balcony, Pool View

  • 90 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, 2 Queen Beds, Balcony, Pool View

Penthouse, 2 Queen Beds, Balcony, Pool View | Premium bedding, minibar, iron/ironing board, free WiFi

Penthouse, 2 Queen Beds, Balcony, Pool View

  • 80 sq m
  • Sleeps 4
  • 2 Queen Beds

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  • Parking included
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The price is CHF 82
includes taxes & fees
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About this property

MAYA Apartments Tulum

Aparthotel with free parking, steps from Tulum Beach
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden. Each apartment features free WiFi, free wired Internet and a kitchen with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include a balcony and a minibar.
MAYA Apartments Tulum offers 3 air-conditioned accommodations with minibars and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas.

This Tulum aparthotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and free toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at MAYA Apartments Tulum, you're just a quick walk from Tulum Beach. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable aparthotel has 3 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a balcony or patio and a dining area
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Amenities include a lift
  • On-site recreation includes bicycles to rent
  • Steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. MAYA Apartments Tulum also features an outdoor pool, a garden, and room service (during limited hours). Self parking is free.

This 3-star Tulum aparthotel is smoke free.

MAYA Apartments Tulum has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • A restaurant
  • Limited room service
  • Minibar

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer (on request)

Living spaces

  • Separate dining area

Outdoor areas

  • Balcony/patio
  • Garden

Comfort

  • Air conditioning
  • Ceiling fan

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board on request

Things to do

  • Bicycle rentals
  • Fishing
  • Scuba diving
  • Snorkelling

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 200.00 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
MAYA Apartments Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

Property is also known as

Villas Sirenas Tulum Aparthotel
Villas Sirenas Aparthotel
Villas Sirenas
Villas Sirenas Tulum
SIRENAS Tulum Beach Zone
MAYA Cabañas Cenote Tulum
MAYA Apartments Tulum Tulum
MAYA Apartments Tulum Aparthotel
MAYA Apartments Tulum Aparthotel Tulum

MAYA Apartments Tulum Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 4 out of 14 reviews

7.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Julia

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really sweet villas...bed was comfortable, villas were clean. Helpful help. Hot water for a shower was a challenge but we managed. Restaurants around the Villas were great. For the money it’s a great place to stay... it has a nice deck for relaxing.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Great location. Detective in advertising with beach access - there was no private access to the beach and no beach cabanas provided. Internet was not the best, and holes in the roof led to a swarm of mosquitos every night. Great price but should have been more truthful about the real features of the property.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly manager, close to everything, very spacious rooms, surprising design, AC!
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room has great value. And the staff is very kind. Recommend.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Other than the picture suggests it doesn't have any beach access. The property is pretty run down. Outside is a little kitchen but neither the stove nore the microwave are working. So not coffee in the morning. I have never received an answer on my question how to get to Tulum from Cancun either. The location is not bad and you can use the next door hotel "Nest" with a minimum consumption of 50$ for the beach. An interesting and scary fact was that in 2 days in a row we woke up next to an almost dead scorpion in the bed room.
Stayed 3 nights in Apr 2019

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy

Very kind hosts and cozy garden.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this place is worth the price. It’s in a great location and the room I stayed in was very clean. There are a few things that were rather annoying. The address on Expedia took me to a completely different place (and yes I clicked map and directions). The place I went to, someone had to search this place for me on their computer and I finally found it. Secondly, there’s no direct beach access from the place itself. You have to go to another hotel to access their beach front. All worked out and I wasn’t charged a fee to sit on the beach at the other resort but I was under the impression that this place had its own walkout. Lastly, there was no note card or paper showing WiFi, contact information of the owner or staff, or any other important information. Since there’s not front desk, I didn’t know how to get ahold of anyone for towels or in case of an emergency unless the owner was out and about on the property. I really did enjoy my stay and I would probably stay here again given the price point and how close it is to all of the fun spots and good restaurants. There was a kitchen in my room and enough space for 5 people. It’s also a REALLY clean space. It’s great for those who want to stay somewhere that’s above average.
Stayed 5 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 4 nights in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Keine Aircondition, Pool defekt, Balkon nicht betretbar, Bild nicht von Sirenas .. Schlicht Betrug!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

ADRIANA CECILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo lugar

El lugar es bonito, no tiene acceso a la playa pero sus habitaciones son super lindas y cómodas.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Linda la Villa y cómodos los espacios. Una lástima que no tenga accesibilidad sencilla hacia la playa.
Stayed 1 night in Sep 2018

2/10 Terrible

Éric

Liked: Staff & service
Disliked: Room comfort

Tulum est insupportable pour nous

Tulum est une zone touristique comme on déteste. Nous n avons passé qu' une nuit. 15 à 20 km d hôtels et de clubs fermés par des remparts de 3m. Certains avec des mirador. De rares accès à la mer. La personne qui nous a accueilli à fait sont possible. Ce que nous avons vu de Cancun à Tulum était insupportable. Cozumel et Majahual étaient mieux.
Stayed 1 night in Aug 2018