Hotel staff stole our money and the management didnât do anything but blame us because we didnât put the money in the safety. However the stolen cash was in my boyfriendâs backpack so the cleaning man on purpose searched for it. This is unacceptable
Great hotel! I loved the beach club, it was amazing. The hotel is in the middle of Tulum Beach, you can walk to the restaurants, bars and other spots and donât have to spend money on cab.
Las habitaciones necesitan mantenimiento y estĂĄn algo descuidadas, el personal es amable (estĂĄndar), el wifi funciona sĂșper bien, nuestra habitaciĂłn no tenĂa TV. Hay estacionamiento gratuito, agua potable gratuita. Hay DJ diario de 11 a.m a 7 p.m.
We took the partial view room which was really good for the view however the property is in dire need of maintenance with rusted plumbing in the bathroom. The rooms are super spacious and great to hang out. Would definitely visit the place again when in Tulum because of the view & the location
Sin duda es una gran opciĂłn para relajarte y estar en contacto con la naturaleza, las habitaciones muy limpias y con una gran vista al mar, el personal muy amable y atento.