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Moxy Tulum

4.0 star property

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Photo gallery for Moxy Tulum

A multi-story building with balconies, large windows, and outdoor seating areas.
A poolside area with a pergola, lounge chairs, and umbrellas.
A building with a thatched roof and a neon sign spelling "mozy."
An indoor seating area with wicker chairs and sofas, a bamboo ceiling, and a large leopard mural.
A modern interior with a central seating area, a dining space, and a large window with a view.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Av. Coba Sur, Tulum, QROO, 77760
  • Place, Tulum National Park
    ‪1 min walk‬
  • Place, Jaguar Park
    ‪1 min walk‬
  • Place, Hunab Lifestyle Center
    ‪6 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪67 min drive‬

Room options

View all photos for Moxy Sleeper King room

A bedroom with a bed, a desk, and a chair.

Moxy Sleeper King room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Accessible guest room, King bed

Accessible guest room, King bed | In-room safe, laptop workspace, free WiFi, individually decorated

Accessible guest room, King bed

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Moxy Twin over King-bunk - King bed + single, Alternate: bunk beds

Moxy Twin over King-bunk - King bed + single, Alternate: bunk beds | In-room safe, laptop workspace, free WiFi, individually decorated

Moxy Twin over King-bunk - King bed + single, Alternate: bunk beds

  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Moxy Sleeper Double, 2 Queen

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Moxy Sleeper Double, 2 Queen

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Moxy Quad Bunk, 4 Twin bunk

Moxy Quad Bunk, 4 Twin bunk | In-room safe, laptop workspace, free WiFi, individually decorated

Moxy Quad Bunk, 4 Twin bunk

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Moxy Sleep with Balcony, 1 King, Balcony

A hotel room with a bed, a television, a balcony with a view of trees, and a chair.

Moxy Sleep with Balcony, 1 King, Balcony

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Moxy Double with Balcony, 2 Queen, Balcony

A hotel room with a bed, a TV, a balcony with a chair, and a wooden wall.

Moxy Double with Balcony, 2 Queen, Balcony

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

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  • Parking included
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The price is CHF 90
includes taxes & fees
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About this property

Moxy Tulum

This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Moxy Tulum offers 122 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. 50-inch LED televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Tulum hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include deep-tissue massages, hot stone massages and facials.
During your stay at Moxy Tulum, you're just a quick walk from Jaguar Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Tulum National Park and 5 minutes from Gran Cenote
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Moxy Tulum offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. Spa services, a terrace, and karaoke are also featured at Moxy Tulum. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Moxy Tulum has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: MXN 180 to 360 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Books
  • Evening entertainment
  • Foosball table
  • Games
  • Karaoke
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Area rugs in public areas
  • Front entrance ramp
  • Lever door handles
  • Lift (80 centimetre wide door)
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2025
  • Designated smoking areas
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 62 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 180 to 360 per person
  • Airport shuttle fee: MXN 1400 per vehicle (one-way, maximum occupancy 8)
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Moxy Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moxy Tulum Hotel
Moxy Tulum Tulum
Moxy Tulum Hotel Tulum

Moxy Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 22 out of 31 reviews
Rating 8 - Good. 5 out of 31 reviews
Rating 6 - Okay. 2 out of 31 reviews
Rating 4 - Poor. 2 out of 31 reviews
Rating 2 - Terrible. 0 out of 31 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jacobo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and stay was fantastic
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Raisa Jasmin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and stay. Very clean and attentive.
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Claudina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and staff was friendly, I would recommend the Moxy hotel to my friends and family.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Glenn Albert

Liked: Cleanliness
Disliked: Amenities
Did not eat breakfast , Park is good distance away ..staff was friendly..room was clean
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Kiana Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beauty Hotel with top amenities. The breakfast selection was delicious and fresh everyday. The room were gracefully decorated. I would absolutely recommend The Moxy ! 10/10
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Osvaldo

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff! Especially Emilio, Alberto, Alison and all the kitchen staff including the chef. Great food and drinks!
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Ahna

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved my time at Moxy. The staff is beyond friendly and helpful. Rooms are nothing grand but for one person maybe two it’s perfect. You don’t spend much time in your room anyways. Patito is a cute hidden gem and they have decent food. Location is in the middle of hotel zone and centro. The best part of the stay was most definitely the staff!
Stayed 5 nights in Feb 2026
Verified review

6/10 Okay

Jesper

Liked: Cleanliness, amenities
No Breakfast, otherwise nice
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was originally supposed to stay here for two nights but extended our stay for another three nights. The hotel is a beautiful design and the free bikes mean it is quite easy to get to the beach or centre of Tulum in 15-20 minutes. Everything felt brand new. Nice gym and rooftop pool too. We loved our stay here, would definitely visit again. Some minor points: breakfast can be confusing as when we were there some days coffee and fruit was out, but other days it wasn't. Also the bikes are a bit rickety but they do the trick!
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Manjinder

The room as shown in the pictures wasn’t what they gave me (pictures had
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Ravieshwar

Liked: Cleanliness, staff & service, amenities
The hotel is on the right track, but improvements can be made, from minor to significant. Good is free bikes, free towels for the beach. Rooms are good. Gym lacks wipes to sanitize after. It's about $50 each way via cab to the beach area, which isn't their fault, but calculate whether you think it's worth it to be closer. Good staff, professional. Food is OK. Clean drinking water requires making requests to the desk each time. Parking is free and good. It's a beautifully designed atrium. For the price, it's really good. Area is safe as well.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities
Trevlig personal, god service. Hög standard på rum.
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
El personal, Alan en barra es lo máximo. Espectacular todo chicos.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Zuliat

Stayed 5 nights in Apr 2026
Verified review

4/10 Poor

Allan

Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ofer

Stayed 14 nights in Mar 2026
Verified review

10/10 Excellent

Andy soutisac

Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Ruben

Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Freddy

Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Jillian

Stayed 1 night in Jan 2026