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Roc Eleven Residence

3.0 star property

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2 indoor pools, free pool cabanas, pool umbrellas
Exterior
Front of property
40-inch Smart TV with digital channels, TV, pay films
Down duvets, minibar, blackout curtains, free WiFi

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Fraccionamiento Aldea Zama, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪5 min walk‬
  • Place, Hunab Lifestyle Center
    ‪6 min walk‬
  • Place, Tulum National Park
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪47 min drive‬

Room options

View all photos for Deluxe Apartment

Down duvets, minibar, blackout curtains, free WiFi

Deluxe Apartment

  • 148 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Apartment

Down duvets, minibar, blackout curtains, free WiFi

Honeymoon Apartment

  • City view
  • 170 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment

Down duvets, minibar, blackout curtains, free WiFi

Junior Apartment

  • 163 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Apartment

Down duvets, minibar, blackout curtains, free WiFi

Grand Apartment

  • 224 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Presidential Apartment

Down duvets, minibar, blackout curtains, free WiFi

Presidential Apartment

  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

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Interior
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La Veleta
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  • Kitchen
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  • Free Wi-Fi
The price is CHF 40
includes taxes & fees
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About this property

Roc Eleven Residence

Spend the day catching some rays at Roc Eleven Residence's private white sand beach, relaxing by one of the apartment building's 2 indoor swimming pools, or pampering yourself at the full-service spa. Each apartment boasts a heated floor (bathroom) and offers free WiFi and a kitchen. For a bit of entertainment, a Smart TV comes with digital channels, and guests can also appreciate conveniences, such as a dining area and a sitting area. Change of towels is available on request.
Roc Eleven Residence offers 17 air-conditioned accommodations with minibars and complimentary slippers. This accommodation offers separate sitting areas. Beds feature down duvets. Accommodation at this 3-star apartment has kitchens with microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch Smart televisions come with premium digital channels and pay-per-view films. Additionally, rooms include a ceiling fan and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 indoor swimming pools and 2 hot tubs are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the apartment's full-service spa. Services include massages. The spa is open daily.
During your stay at Roc Eleven Residence, you'll be within walking distance of Jaguar Park. Features include free WiFi in public areas and free valet parking, plus 2 indoor pools. This comfortable apartment building has 17 apartments. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a dining area and a sitting area
  • Free WiFi
  • Free valet parking
  • Places for an enjoyable drink include beach bar and poolside bar
  • Take a swim in the 2 indoor and outdoor pools or soak in the 2 hot tubs
  • Treat yourself to massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes volleyball
  • Just a 4-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins
  • Airport and beach shuttle service available for a fee
Unwind on the private white sand beach, located just 5.5 kilometres away. You'll be playing in the surf in no time with a ride on the apartment's beach shuttle (surcharge). Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Roc Eleven Residence, enjoy a pampering afternoon at the full-service spa and cool off in one of the 2 indoor swimming pools.

You can enjoy a drink at one of the bars, which include a beach bar and a poolside bar. Public spaces have free WiFi. This beach apartment also offers a rooftop terrace and a garden. You'll have access to the outdoor pool at a partner property. Valet parking is free.

Smoking is allowed in designated areas at this 3-star Tulum apartment.

Property amenities

Beach

  • White sand private beach (direct access) (5.5 kilometres away)
  • Beach loungers
  • Beach shuttle (surcharge)
  • Beach towels
  • Beach umbrellas
  • Beachside massages
  • Free beach cabanas
  • Free beach club nearby

Pool/Spa

  • 2 hot tubs
  • 2 indoor pools
  • Access to nearby outdoor pool
  • Beachside massages
  • Fenced pool
  • Free pool cabanas
  • Full-service spa
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free valet parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Kitchen

  • Blender
  • Griddle
  • Microwave
  • Paper towels
  • Toaster

Dining

  • A beach bar
  • A poolside bar
  • Champagne service
  • Couples/private dining
  • Minibar
  • Private picnics

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 40-inch Smart TV with premium digital channels
  • Pay films

Outdoor areas

  • Garden
  • Rooftop terrace
  • Walkway to water

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • In-room accessibility
  • Lift
  • Low-height door lock
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Proposal/romance packages
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In a village
  • In an entertainment district
  • Near a health/beauty spa

Things to do

  • Beach volleyball
  • Beach yoga
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Outdoor pool (guest access) nearby
  • Rock climbing nearby
  • Theme park nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 17 units
  • Bed sheets changed on request
  • Garden
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 1 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 210 per vehicle (return, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Roc Eleven Residence offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.

Property is also known as

Roc Eleven Residence Tulum
Roc Eleven Residence Apartment
Roc Eleven Residence Apartment Tulum

Roc Eleven Residence Reviews