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Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

4.5 star property
VIP Access

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10 outdoor pools
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Premium bedding, free minibar, in-room safe, individually decorated
Casa Zamna Ocean Front Presidential Suite King Bed | Premium bedding, free minibar, in-room safe, individually decorated
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Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Calle Itzimina esq. Av Kukulkan, Mz 001, Lote 007, Reg 014, Aldea Zama, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪9 min walk‬
  • Place, Hunab Lifestyle Center
    ‪13 min walk‬
  • Place, Tulum National Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪78 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Out, Double Beds)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite (Swim Out, Double Beds)

10.0 out of 10
Exceptional
(1 review)
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Swim Out)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Swim Out)

9.8 out of 10
Exceptional
(12 reviews)
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Tropical View, Double Beds)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite (Tropical View, Double Beds)

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Tropical View)

Premium bedding, free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed (Tropical View)

9.6 out of 10
Exceptional
(8 reviews)
  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, King Bed

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite, Swim Out, Double Beds

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Swim Out, Double Beds

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, Double Beds

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Tropical View, Double Beds

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite, Tropical View, King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Junior Suite, Tropical View, King Bed

  • 61 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite, Swim Out

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Master Suite, Swim Out

  • 137 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Rooftop Master Suite with Plunge Pool

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Rooftop Master Suite with Plunge Pool

  • 439 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, free minibar, in-room safe, individually decorated

Presidential Suite

  • 512 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Zamna (Same price for up to 10 guests)

Villa Zamna (Same price for up to 10 guests) | Bathroom shower

Villa Zamna (Same price for up to 10 guests)

  • 576 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Preferred Club Master Suite, Tropical View

Premium bedding, free minibar, in-room safe, individually decorated

Preferred Club Master Suite, Tropical View

  • 137 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View King

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Tropical View King

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Tropical View Double w Queen Beds

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Tropical View Double w Queen Beds

  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Casa Zamna Ocean Front

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front

7.4 out of 10
Good
(3 reviews)
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Junior Suite King

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Junior Suite King

  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Master Suite King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Master Suite King Bed

  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Zamna Ocean Front Presidential Suite King Bed

Casa Zamna Ocean Front Presidential Suite King Bed | Premium bedding, free minibar, in-room safe, individually decorated

Casa Zamna Ocean Front Presidential Suite King Bed

  • 89 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

Adults-only property with 10 restaurants and 10 outdoor pools
Along with 10 restaurants, this property has 10 outdoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking and a free beach shuttle. Additionally, 5 bars/lounges, a snack bar/deli and a rooftop terrace are on-site. Change of towels is available on request
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Tulum property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

10 outdoor swimming pools are on site.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. During your stay, you'll be within walking distance of Hunab Lifestyle Center. Free breakfast, free WiFi in public areas and free valet parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy French cuisine at Bordeaux, one of the property's 10 restaurants and 5 bars/lounges
  • Take a swim in the 10 outdoor pools
  • Treat yourself to body wraps, manicures and pedicures or body treatments at the spa
  • Amenities include a business centre, 2 meeting rooms and a conference centre
  • 9 minutes by car from Tulum Beach and 10 minutes from Tulum Mayan Ruins
  • Free beach shuttle service
  • Dogs welcome for a fee (restrictions apply)
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive offers its guests 10 outdoor swimming pools. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and 2 meeting rooms are available. Event space at this property measures 5000 square feet (465 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and a garden are also featured at the luxury Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Tulum property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Bordeaux – This fine-dining restaurant specialises in French cuisine and only serves dinner.
Jasmine – This restaurant specialises in Asian cuisine and serves breakfast and dinner. Open daily.
Portofino – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Market Café – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast and lunch. Open daily.
Blue Water Grill – Overlooking the garden, this fine-dining restaurant only serves dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 10 restaurants
  • 5 bars/lounges
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Water Grill
  • Bordeaux
  • Jasmine
  • Market Café
  • Portofino

Things to do

  • 10 outdoor pools
  • Beach club
  • Full-service spa

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (5,000 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • At least 80% of food locally-sourced
  • Built in 2022
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property comprises the main hotel building and a separate beachfront section (Casa Zamna room types). The separate beachfront section is located 4.7 miles (7.7 kilometres) from the main building and the parking area.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
This property's beach shuttle service is available from 9:30 AM - 4:00 PM.
Property Registration Number 009-007-005229

We should mention

  • Pool access available from 8:00 AM to 6:00 PM
  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Secrets Tulum Adults Only All Inclusive
Secrets Tulum Adutls Only All Inclusive
Secrets Tulum Resort Beach Club Adults Only All Inclusive

Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 430 out of 671 reviews
Rating 8 - Good. 107 out of 671 reviews
Rating 6 - Okay. 70 out of 671 reviews
Rating 4 - Poor. 31 out of 671 reviews
Rating 2 - Terrible. 33 out of 671 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Niousha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful resort with excellent location and amenities, but inconsistent service. The resort’s location and design are stunning, and the beach club offers great accessibility, entertainment, and cleanliness. However, several service experiences fell short of expectations. At the Preferred Club, we waited nearly an hour for our order before being told it couldn’t be fulfilled and were asked to go to the restaurant instead. On another occasion, a staff member declined to make drinks he had just served to nearby guests, which felt unprofessional. While relaxing at the beach, a server asked us to relocate or purchase an expensive bottle despite our Preferred Club status. We eventually left, which was disappointing since the Preferred upgrade is meant to ensure comfort and service consistency. That said, many team members were kind and accommodating, and some went above and beyond. The beach club menu is limited, but the main resort offered more dining options, which we enjoyed on our final night. Overall, Secrets Tulum is a beautiful property with great amenities and atmosphere. With more consistent staff training and attention to guest experience, it could easily be a five-star stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Aimee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and attentive.
Stayed 7 nights in Oct 2025

10/10 Excellent

Frank

Stayed 2 nights in Oct 2025

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Place is great very nice and easy free shuttle to beach zone i highly recommend walking out the property walking couple blocks to the main street and renting a scooter the whole stay/day i got it all 3 days and parked it at the hotel very easy to commute to local cenotes,beaches,pyramid very fun all the locals are on scooters very safe!!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness
Stayed 3 nights in Oct 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at Secrets Tulum for my birthday, and it was truly magical. The resort itself is absolutely stunning — peaceful, beautifully designed, and perfect for couples looking to relax and reconnect. This isn’t a party resort, but rather a serene escape where you can slow down and fully enjoy each other’s company. The staff went above and beyond to make my birthday unforgettable. My boyfriend worked with the concierge to surprise me with rose petals, champagne, and special touches that were all set up while we were on an excursion — it felt straight out of a movie. Everyone we encountered was kind, attentive, and genuinely cared about making our stay special. If you’re looking for a romantic, tranquil getaway surrounded by natural beauty and exceptional service, Secrets Tulum is the perfect choice. I would definitely return! 🌿💫
Stayed 3 nights in Oct 2025

6/10 Okay

Amber

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food wasn’t that great but beautiful resort great staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Phylicia

Stayed 4 nights in Oct 2025

10/10 Excellent

amir

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Every body was so nice and beautiful place specially staff are very very nice. We love it👍❤️❤️
Stayed 4 nights in Oct 2025

6/10 Okay

Tashea

Travelled with group
Disliked: Cleanliness, staff & service
The property was beautiful and clean
Stayed 4 nights in Sep 2025

10/10 Excellent

JOSHUA

Stayed 4 nights in Oct 2025

10/10 Excellent

Taishon L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a beautiful facility over all
Stayed 4 nights in Oct 2025

8/10 Good

Titik

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff, especially Ariana and Sam,Lisbeth the concierge ,Micaela that serve my fav drinks..almost everyone is nice. Only one thing, the pool in the beach club was a little bit dirty and small,
Stayed 4 nights in Oct 2025

10/10 Excellent

Jiun-Ya, Richmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services and facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Monique

Stayed 3 nights in Sep 2025

10/10 Excellent

Meivelin

Stayed 4 nights in Sep 2025

10/10 Excellent

Saskia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Kristen Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely resort with great service & atmosphere. Staff was very attentive & helpful. Would definitely recommend this resort.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and very adult like. Food was good. Really quiet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rachaal

Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful
Stayed 2 nights in Sep 2025

10/10 Excellent

Jevryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve waver stayed at! Very clean, all staff was very friendly and helpful. Highly recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive. Restaurants were delicious. Overall great experience.
Stayed 7 nights in Sep 2025

10/10 Excellent

Nataliena

Liked: Cleanliness, staff & service, property conditions & facilities
This place is so beautiful, and the food was great too! I would say don't get tricked by the welcoming staff getting you to go to a presentation to sign up for time shares-- definitely a waste a time, but other than that everything was great.
Stayed 4 nights in Aug 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We did not get our mini bar filled daily and would have to call All the servers were great in the bar and restaurants but shout out to Erick, Alan and Eduardo and the young lady that did black jack in the Grotto I think her name was Nancy..get an A + …
Stayed 7 nights in Sep 2025