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Soles Mayas

2.5 star property

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Photo gallery for Soles Mayas

Outdoor pool
Front of property
Free WiFi, bed sheets
Interior
Exterior

Reviews

3.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
C. 14 Sur, La Veleta, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪16 min walk‬
  • Place, Hospital de Tulum
    ‪16 min walk‬
  • Place, Dos Aguas Park
    ‪19 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪61 min drive‬

Room options

View all photos for Comfort Room

Free WiFi, bed sheets

Comfort Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 7
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

Free WiFi, bed sheets

Triple Room

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room

Free WiFi, bed sheets

Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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The price is CHF 58
includes taxes & fees
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About this property

Soles Mayas

An outdoor pool, tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free hotel.
Soles Mayas offers 9 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Soles Mayas, you'll be within walking distance of Holistika Art Walk. Features include free WiFi in public areas and an outdoor pool.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • 10 minutes by car from Tulum Mayan Ruins and 10 minutes from Tulum Beach
  • Pets welcome free of charge
As a guest of Soles Mayas, you'll find an outdoor pool and tour/ticket assistance. WiFi is free in public spaces.

This Tulum hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • One child stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Soles Mayas Hotel
Soles Mayas Tulum
Soles Mayas Hotel Tulum

Soles Mayas Reviews

Reviews

3.0
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 5 out of 6 reviews

5.0/10

Cleanliness

2.8/10

Staff & service

2.0/10

Amenities

2.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Eduardo

Liked: Cleanliness, room comfort

En diciembre estaba en remodelacion, pero agradabl

Las instalaciones no están como se muestra en las fotos (están en remodelacion) , sin embargo el anfitrion Víctor nos proporcionó habitación extra para compensar el mal entendido entre hotel y hoteles.com
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Detta hotell är under
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stängt. Finns ändå kvar att boka.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Jill

Disliked: Staff & service, amenities, property conditions & facilities
We showed up on Christmas night, after a long search for the property since it is in a newer area of town and there are no street signs. After several stops for directions, we found the door but the lights were off and the door unlocked. We showed ourselves in because no one was there to greet us at reception. It was clearly under construction with tools everywhere, an empty pool with 18” of murky water. The rooms were unprepared and there were no linens on any of the beds. After walking around the dark building we had to seek other accommodations for the duration of the stay. It was clear that they were not anticipating guests but we never received any notification. We still have not received a reply to our email and we are hoping they do not charge our credit card. Sorely disappointed.
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Jorge alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pesimo servicio

El hotel no nos recibio
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
El hotel NO EXISTE!!! Están anunciando un establecimiento que es un edificio abandonado! Cuando llegamos las puertas estaban cerradas, todo el edificio a oscuras y no había nadie del personal allí, incluso las cámaras de seguridad estaban volteadas hacia arriba, el hotel claramente está cerrado al público!!! Exijo que se me reembolse mi dinero. Tuve que conseguir otro hotel de último minuto esa misma noche en plena nochebuena!
Stayed 1 night in Dec 2019